The Appliance Care
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Appliances always seem to stop working when you need them most. Hot day? That's when the fridge and freezer stop cooling and needs appliance repair. Leaving for vacation and need to do a quick load of laundry? Washer stops draining. We've seen it all. We know the frustration all too well. For 35 years we've been getting our customer's appliances back to top working condition fast.

With our trained and master certified technicians, we do it right the first time. Owner Brien Pippen started repairing appliances with his grandfather at age eleven. 35 years later and he's still at it. Brien has made a reputation for the company by only keeping highly trained and skills technicians on his team.
Services
Kansas City's best appliance repair service, The Appliance Care Company, offers exceptional in-home appliance repair service for all brands. Your satisfaction guaranteed! No other laundry equipment is built tougher to last longer. While others choose to build their washers and dryers using plastic, Speed Queen use commercial-quality metal.
Few things are as frustrating and inconvenient as a major appliance that stops working. These appliances are the cornerstones of modern civilization. We don't think about them - until they stop working. And there's never a convenient time for them to stop. When a major appliance like a washer, refrigerator, or water heater stops working you need an in-home appliance service company you can trust.
Quality describes us and our products. The reason Speed Queen washers and dryers can last 25 years in your home is because we take a mindful and deliberate approach to building the most reliable products on the market. We pay attention to every detail, we only use the highest quality parts and we never cut corners.
Feel confident knowing all used appliances must meet certain qualifications before we will allow anything to be resold with our name on it. Appliances that do not meet our standards are recycled. Find washers, dryers, stoves, and refrigerators, all completely overhauled and guaranteed. If a new appliance is outside your budget, a gently used appliance is the perfect combination of functionality and affordability.
On a budget but want a brand new appliance? Scratch & Dent is the perfect option for getting a new appliance at 20% - 50% off. These appliances have acquired some minor imperfections during shipping, most of which won't be seen once installed. Get a new, but slightly imperfect Speed Queen appliance at a price you won't believe with our scratch and dent appliances.
Reviews (6)
Kevin Vater
Kevin Vater
Dec 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Repairman Tom was very nice and professional. On time and did a great job explaining the problem and then fixing my 5year old Samsung dryer that was making a bad screeching noise due to a bad pully.
Service: Dryer repair
Frank Aliass
Frank Aliass
Oct 26, 2021
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Terrible customer service. I would like the inner tub/drum of a washer replaced so I called to get a quote. I explained to the lady (and also the manager because the lady couldn't help) that the washer is not broken. I'm simply replacing the inner drum. The manager kept repeating "we will have to run a diagnostic in the field and see it." I told them there's nothing to diagnose - it's just a part replacement. (The washer is 3 years old and in good functioning condition. The replacement is really just because I don't want to bother with a deep clean) And he repeated the same line. It's like either
Brian Biermann
Brian Biermann
Sep 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
The entire experience to fix our refrigerator was great! From the initial phone calls to scheduling to the technician support, it was all fantastic! The company is very responsive and professional! I would highly recommend The Appliance Care Company!
Service: Refrigerator repair
Rob Lee
Rob Lee
Aug 07, 2021
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So I like fix everything myself. I couldn't get the water filter to install. I called a tech from the Appliance Care Company and he showed me how to fix it, then he fixed it, and now I know. It was quick, easy, and something I couldn't learn on YouTube. I was very thankful and didn't tell my wife I had to call a tech for this repair. Now I know who to call if any of my other appliances in my house breaks that I can't fix. Thanks guys for the quick repair and lesson. I have you in my speed dial. Now if I can just find my hairbrush. - P, Rob Lee, Blue Springs, MO
Tony Snyder
Tony Snyder
Jul 19, 2021
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The service was great, repair cost for a 5 dollar part and 30 mins of work was more than half the price of a new one. So it felt really expensive. The service tech did a great job with my curious 5 year old and chatted with him about the repair while doing it. Parts were in the truck and we had a working dryer again. I took 2 stars off because after the repair we were told about their 5 star review buying program. So all these reviews were an attempt at customers trying to get 20 bucks back. I'm not a fan of monetary compensation for a specific outcome like 5 star reviews. I agree with another
Autumn Miller
Autumn Miller
Dec 25, 2020
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Scheduled for service on my microwave and washer. Tech showed up on time and I was pleased with our interaction. Unfortunately he informed me the washer pump was not working and the washer no longer had the sticker with serial and model number so he could not order a replacement pump and even if he could the part would be $300. So he recommended I purchase a new machine. Also mentioned multiple times that they sold new and used washers. Based on his recommendation I went out and purchased a new washer. A few days later while looking at my old washer, I found the sticker with the model and serial