Customer Insight Group
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Customer Insight Group
Get to know your customers, learn what they like, show them you listen. It's a little give and take that results in trust - customer engagement is a priceless asset well worth the work. We'll show you how. What's keeping your customers from being someone else's customers? Employing proven customer loyalty and retention strategies can make all the difference in keeping your relationships your own.

Grow your knowledge, keep your ear to the ground, and stay on top of your relationships from every angle. Use that new customer data and insight to grow profitable customer relationships and keep your customers out of competitors' reach. No matter where you are in your loyalty program journey, let the industry leaders help you develop and implement strategies to build profitable customer relationships.
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Centrally headquartered in Colorado, Customer Insight Group has been delighting some of the world's most beloved brands by making their marketing efforts smarter, their brands stronger, and their customers more loyal. We love what we do, and we take pride in doing it well - we build, keep, and grow customer relationships for our clients.
The rules of engagement have changed for businesses. Markets have become more competitive, and customers are more sophisticated as new technologies changed the dynamics of marketing relationships. Not only do you have to do more to stand out in a crowded market to engage your audience, but you also have to drive harder to keep those customers.
Everyone has a story to tell. The same is true for our clients. They all come to us with different opportunities, competitive challenges, and diverse needs. They present challenges we've seen a million times before. Some are entirely unique, and still, others are the direct result of dramatic changes in the marketplace or fueled by competition.
With over 25 years' experience helping companies improve loyalty, retention, engagement, and the overall customer experience, Customer Insight Group founder Sallie Burnett has built her vanguard reputation by crafting solid customer-centric strategies that drive bottom-line success for her clients.
You're going to have to change course now and then. Anyone who has weathered the ups and downs of a personal relationship knows that rarely do things stay the same. However, it is a reminder that the relationship you have with your customers takes just as much hard work, attention, and adaptation to change to make it a successful one.
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