When a disaster occurs you need experienced restoration experts onsite quickly. Fire & Water Damage Recovery will be onsite at your property within an hour-and-a-half of your call, minimizing the disruption to your daily life and returning it to normal as quickly as possible. FWDR operates from four locations in the Northern California area so that we can better serve you.
We accept all insurance and can work with your insurance company directly, once hired. We recommend that you let us come to your home or business first for an evaluation and estimate and then call the insurance company together to inform them of the claim. Fire & Water Damage Recovery guarantees all of our services.
We accept all insurance and can work with your insurance company directly, once hired. We recommend that you let us come to your home or business first for an evaluation and estimate and then call the insurance company together to inform them of the claim. Fire & Water Damage Recovery guarantees all of our services.
Services
At Fire & Water Damage Recovery our goal is to get your building back to its safe, pre-incident state in an efficient and timely manner. Our experienced, well-trained team provides professional cleanup and restoration services to business owners, home owners, and insurance and property management companies.
Fire & Water Damage Recovery has technicians available to speak with you whenever you need us. You can reach us 24 hours a day, 7 days a week, 365 days a year. Give us the opportunity to bid on the work you need done. We provide fast, quality service San Francisco, Oakland, San Jose, Santa Rosa, Stockton, and their surrounding areas.
After a friend recommended them, I called them the day after a fire hydrant accident flooded our utility room and under our garage on a steep down slope lot. Their team was prompt and their attention to detail saved our house from future serious future problems. They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day.
Whatever the cause of your water damage we can restore things back to their pre-loss condition. A flooded building can be devastating. Water seeps into carpets, flooring, walls and furniture. And this can cause mold, rotting or other damage that may go undetected until it's too late. Whether your water damage has been created by extreme weather or through faulty plumbing, Fire & Water Damage Recovery can help.
Flood water damage is one of the most common problems that a homeowner will ever experience. Water damage, when it happens, can be both fast and dramatic. One minute your home is fine - and in the next you have a tremendous water problem. A prompt response is the key to reducing or eliminating the loss in water damage.
Reviews (18)
Jeanette McDonald
Dec 12, 2021
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Justin and Wilbur were absolute gems to work with. They are experts in the field and will give you an honest opinion. We totally lucked out in finding them through the SFAA when we needed them the most. Justin has a calming presence and doesn't act pushy in any way. Wilbur is also super efficient and gets the job done. He does what he promises to do! We couldn't have asked for a better team.
When you are experiencing one of the most highly stressful events, this is who you should call! You will feel an immediate sense of trust that they are acting in the best interest of the property. There are
When you are experiencing one of the most highly stressful events, this is who you should call! You will feel an immediate sense of trust that they are acting in the best interest of the property. There are
Ramya C.
Nov 11, 2021
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We had a mold issue in the master bathroom that was not going away and had started to spread. Javier called back within 24 hours of contacting Fire and Water Damage and came by to do an inspection within 2 days. He was very professional, masked, gloved and shoe covers the entire time. After inspection, he sent me a rough quote the next day and suggested air quality testing before beginning as he suspected airborne spores. Luckily the test came back negative.
Once we got the test results, Javier immediately came out to remove the mold-infested section and treat the bathroom and all affected areas
Once we got the test results, Javier immediately came out to remove the mold-infested section and treat the bathroom and all affected areas
Steven B.
Nov 10, 2021
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To keep it short, this company is excellent. We had a flood in our downstairs apartment during the November huge 24 hour rain. They were quick to reply & respond. Their crew was punctual, nice and hard working. This is a well-run and dependable company. We have our rebuilding team in now after a short time because of this company's completed work. Highly recommended.
Nadir Visstrong
Sep 27, 2021
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Can't say enough good things about the folks at Fire & Water Damage Recovery. This is an extremely stressful time dealing with a rebuild, mold/moisture and the list goes on. I got two quotes from Damage Recovery folks and Fire & Water clearly stood out. Mike & Justin took tedious notes, provided a quote and even dealt with the insurance folks (I don't wish that on anyone).
Most importantly, they over-delivered, Omar & Onofre worked extremely hard at getting all the moisture, mold and all the hundreds of things that goes into their work. I was really impressed with their diligence and kindness
Most importantly, they over-delivered, Omar & Onofre worked extremely hard at getting all the moisture, mold and all the hundreds of things that goes into their work. I was really impressed with their diligence and kindness
Veronica R.
Sep 15, 2021
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If you are looking for a professional restoration company call Fire and Water Damage Recovery. They became a client of mine through a great employee who I have known for years. Brissa has always talked about how professional the Project managers are and how hard the technicians work to get the job done all while making it easy for the customer who is going through an unwanted situation. My company has always had great pleasure working with their staff and would highly recommend them for any job needed.
Martin Morris
Aug 07, 2021
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Karen Egan
Jul 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
A raccoon got locked in my garage them tried to get out. In the hours of his many attempts he did some very serious damage. Edwin and Brenda spent 2 full days making sure there was no bio waste. There were so nice and did a professional and very thorough job. I highly recommend.
A raccoon got locked in my garage them tried to get out. In the hours of his many attempts he did some very serious damage. Edwin and Brenda spent 2 full days making sure there was no bio waste. There were so nice and did a professional and very thorough job. I highly recommend.
Loretta S.
Jul 17, 2021
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July 2021
We would like to extend a huge THANK YOU to "Fire and Water Damage Recovery" for a job well done at our home from start to finish.
We first called and spoke with the Supervisor, Mike Walker, and he came out to our house, suited up, went under our house, and gave us an estimate the same day.
From the start, we knew we were in good hands. Chrissa is the office manager, and she kept us well-informed throughout the whole process.
The next day FWDR sent out their hard working Technicians, Santos and Brenda. It was hot weather both days, but these Technicians did an awesome
We would like to extend a huge THANK YOU to "Fire and Water Damage Recovery" for a job well done at our home from start to finish.
We first called and spoke with the Supervisor, Mike Walker, and he came out to our house, suited up, went under our house, and gave us an estimate the same day.
From the start, we knew we were in good hands. Chrissa is the office manager, and she kept us well-informed throughout the whole process.
The next day FWDR sent out their hard working Technicians, Santos and Brenda. It was hot weather both days, but these Technicians did an awesome
Justin Y.
Jun 24, 2021
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Georgette Evans
Jun 21, 2021
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Justin and his crew handled water damage repair for me after my whole downstairs apartment was flooded due to roots in the sewer. It was major and required a new lateral sewage system be installed. Justin was responsive, answered my questions thoroughly, and took out the ruined rug, flooring, drywall and furnishings. I trusted him to take good care of my property and to address any of my concerns. They did a great job!
Priscila Oliveira
Jun 06, 2021
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Water Damage recovery help us fix an unexpected water issue that affected a wall. They came over the same day we called and provided a detailed breakdown of how best to remedy the issue and provided a detailed estimate the next day. They were the only company who truly knew how to address the issue and suggest additional solutions that no other company even thought of. We also agreed on a start date and time. On the day the work was to begin they showed up on time, prepped, protected all furniture and appliances and completed the work over the course of the next several days. They always left the
Kenneth Newberger
May 29, 2021
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After a fried recommended them, I called them the day after a fire hydrant accident flooded our utility room and under our garage on a steep down slope lot. Their team was prompt and their attention to detail saved our house from future serious future problems.
They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day. They were very meticulous in finding all the wet areas even in very hard to get to crawl spaces and light fixtures.
I could not have been happier with their work and how the team made it extremely easy from the evaluation
They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day. They were very meticulous in finding all the wet areas even in very hard to get to crawl spaces and light fixtures.
I could not have been happier with their work and how the team made it extremely easy from the evaluation
Dip Ghuman
May 16, 2021
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Let me just start with how professional, communicative, and courteous the folks at Fire and Water are, particularly Justin Walker. My house was impacted by a major storm in San Francisco resulting in major flooding of over 50% of my home. Justin came out to quickly assess the situation and returned with his team to complete the job. I was amazed to see how clean of a job they did with remediating the house and removing what needed to be removed, while also sharing concerns to address with my General Contractor. These guys are top notch and I highly recommend Justin Walker and the team again at
Nadja Jackson
Mar 02, 2021
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Responsive, professional, and thorough! Had them in to clean up after rodents dug into garage and they were able to come out quickly for an estimate (final invoice was less than estimate!). Their crew arrived on time, was professional and thorough, and I am very pleased with the results of a nice clean garage. Sorry I didn't take before and after photos. Hope I never need to use them again, but would if needed...
Sheryl P.
Aug 25, 2020
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Overall they did NOT do what they were paid to do.
1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings.
2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of
1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings.
2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of
Jenny M.
Jul 27, 2020
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The workers did a good job. I had an issue with insurance but the CEO took the matter on personally and assisted me while she was out of town. I would recommend them but be sure to talk to your insurance adjuster first to figure out what needs to be done between the two for your claim to be approved.
Sandra F.
Jul 21, 2020
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Sunday I woke up to a flooded laundry room and hallway. I called my HOA who called out the HOA's preferred plumber. The plumber came by and told me that I needed to get a water damage recovery company and referred Fire and Water Damage Recovery. I spoke with the dispatch and sent out Oscar in less than an hour. Oscar quickly assessed the situation, let me know that his project manager Christian would be sending me a quote. I received the quote within minutes and signed off on it. Oscar checked the moisture levels, ripped out the carpet and carpet pad, cleaned up all the water, set-up a fan
Annalise M.
May 30, 2020
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This crew was phenomenal. Orlando and his team helped us through a very difficult remediation process due to a plumbing issue, water damage, and mold. We had no idea how bad things were but they guided us through and were very knowledgeable and thorough. They were very cautious and gentle with the removal of all our kitchen appliances, setting up the work space, prepping, clearing, and cleaning the space. They were reliable and trustworthy. I hope that no one is in need of their services, as it means they have had either water or fire damage, but if so, they are great and helped turn a difficult
