ACV Auctions is a full-service, coast-to-coast, wholesale automotive marketplace, providing unmatched transparency that thousands of dealers trust. Historically, buying and selling wholesale vehicles is time consuming, expensive and loaded with risk. Our 20-minute online auction provides immediate access to thousands of dealers while delivering trusted, ACV-backed vehicle condition reports.
Our team of experts are at your disposal and committed to your success every step of the way. We share our buy fees because we're dedicated to providing a transparent marketplace dealers can trust. As the nation's fastest growing dealer-to-dealer, online wholesale automotive marketplace, ACV gives dealers the tools and technology to buy and sell better.
Our team of experts are at your disposal and committed to your success every step of the way. We share our buy fees because we're dedicated to providing a transparent marketplace dealers can trust. As the nation's fastest growing dealer-to-dealer, online wholesale automotive marketplace, ACV gives dealers the tools and technology to buy and sell better.
Services
At ACV, we believe in living our values every day. We believe success is all about providing trust and transparency to our team and our customers. This is why we hire the best people and empower them to do what they believe is right and fair. Our team members are extremely hardworking, striving to improve our customer experience every day.
At ACV we're investing in game-changing technologies and world class people to improve the wholesale process for all dealers. ACV provides unbiased vehicle information that is unparalleled in its transparency. Our inspectors complete comprehensive condition reports on fresh vehicles, right at the seller's lot.
Don't take our word for it. ACV is helping thousands of dealers optimize their vehicle sourcing and wholesale operations. ACV gives us a very easy tool to quickly sell our vehicles and we've done extremely well with that. Our percentages continue to go up. I would really recommend trying ACV. It's far simpler, less time consuming, and the results have shown that it's far more profitable.
We provide dedicated teams of professionals and thousands of buyers nationwide, so you can concentrate on your retail business. The ACV team will help you turn your inventory fast in our 20-minute auction with less effort required, so you can focus on your customers, optimize your cash flow and make wholesale a profit center in your dealership.
We are a proven team of seasoned entrepreneurs & automotive professionals, working together to revolutionize the way 20 million wholesale vehicles are bought and sold each year. We hire people who share our values, maintain strong relationships, and bring innovative ideas to the table. We strive to be one of the best places to work not only in Western New York, but in the entire country and we have the benefits to match.
Reviews (10)
Dogukan Kubat
Jan 28, 2022
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ACV Auctions has the absolutely worst customer service as soon as there is a problem. I purchased a vehicle on May 2, 2021 from ACV which had listed that the title was absent. Here we are on January 26, 2022 and still no title. Every time I call, I am either told that they will call me right back with an update or a different story on why the title is not in yet. The only time I have received a phone call has been asking why I haven’t been purchasing vehicles. My account rep has changed 3 times with Donovan being a totally rude, unprofessional and useless rep at some point.
Now, 9, almost 10
Now, 9, almost 10
Silverado
Jan 25, 2022
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Can't wait for your in person auctions to start! Oh wait.. So your arbitration is terrible, shipping is late, titles in 30 days haha ok and whoever does the condition reports is terrible. Manhiem treats customers way better but I still look forward to a real player in the auctions to take on COX automotive. Enjoy the 5 stars. Figured I'll help you even though you failed me.
Johnny Rs
Jan 16, 2022
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For a wholesaler this auction is the best platform around but as a buyer like myself its lacks bad ,its sad to see that auctions tend to always favor the seller like Manhiem did for many years not realizing they need the buyer just as much. my experience here DONT BUY FROM A INDEPENDENT DEALER Unless they implement a rating system for each dealer or you will get screwed and acv won't help,
Because they always side with the seller look at the average positives rating here ironically all from wholesalers.
Because they always side with the seller look at the average positives rating here ironically all from wholesalers.
Andria Yifiani
Jan 05, 2022
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Always problem with new posted jobs, what if I need to make this route and I been waiting 3 days for this car? they giving you deal take it for 60-70C per mile which is a joke I think ! 2000$ miles for 1300$ really? I saw same car in few days with 1700-2000$ price, "Logic they don't car about seller, buyer and transporter, they only think how to make money on transportation ! So if you can pay that much in few days give me deal today ill make it happen much faster then expected.. what is a plus ? ACV NAME as a good company with buyer, seller and transportation, you guys need to work on it ! this
Nick Green
Dec 29, 2021
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Hello
As a transporter I want to share my experience with ACV. There are a lot of technical issues on their website, sometimes it even isn't giving us access to select a job that we need. If we request an order for pick up on weekends and they approve it, dealerships aren't releasing orders and we loose 2 days till next business day for pick up and we also loose our rating on their website, which affects on new jobs. They post jobs by ratings for the companies and because of their technical or not professional workers issues, we can't do our job. They call us and cancel the orders, also dealers
As a transporter I want to share my experience with ACV. There are a lot of technical issues on their website, sometimes it even isn't giving us access to select a job that we need. If we request an order for pick up on weekends and they approve it, dealerships aren't releasing orders and we loose 2 days till next business day for pick up and we also loose our rating on their website, which affects on new jobs. They post jobs by ratings for the companies and because of their technical or not professional workers issues, we can't do our job. They call us and cancel the orders, also dealers
Mike DeMaria
Dec 26, 2021
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Their arbitration rules are the worst in the business. They find ways of getting out of arbitration instead of helping buyers. Their inspectors are not well versed on vehicle knowledge and miss things a lot. That can be expected but when you arbitrate an issue you expect some assistance. You cannot repair/replace your a/c for under $500. Yet they say you can. I say prove it to me. They say we don't have to. They Lie, Lie, Lie. As soon as this pandemic is over and the auctions are back up to their normal count of units I will be going back. Sure, I will pay more in fees but I know what I am buying
Steve Snyder
Nov 25, 2021
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They got me once, never again. CR Failed to disclose ANY body damage, Delivered 7 days later over a holiday weekend. Claim I failed to report damage during the appropriate time frame. WARRNING: ACV does not count business days but calendar days! $1100 later, I get to pay for the bodywork. TERRIBLE POLICY! Our dealership has been in business for 110 years, that didn't happen by treating customers like ACV does!
Joseph Preziuso
Oct 17, 2021
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Cars are not driven during inspection by ACV, only moved back and forth a few feet unlike more we’ll know auction houses that drive the car described in there CR. So 80 percent of cars have bad trans, transfer case, drive shaft, 4x4 in op, bad heads, bearing noise etc. Note these things won’t come up on a scanner. I gave 100k in cars in arbitration with them it takes 2 to 3 weeks to schedule appointments with new car dealerships! Then another 2 to 3 weeks to get the car retail ready! Mean time I pay interest on my floor plan storage to have the unit collect dust by the time all said and done
Mohammad Noori
Sep 21, 2021
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I’ve been doing business with ACV for over a year now and I have to say it’s been an amazing experience. Jacob Murray has been the manager that’s been helping me and he has gone above and beyond to make sure we are taken care! How he’s been conducting business has been the sole reason I am comfortable with every purchase! Overall ACV is an outstanding company that holds itself responsible when other auctions would never!
Alex B.
Feb 25, 2021
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