Sound Decisions was born in March of 1989, the child of a young man with a passion for music, Keith Register. As Keith approached graduation from college in late 1988, he knew he wanted a career involved with audio equipment, and upon graduation, opened the doors for business. Soon after opening, Eric Robertson joined the team, and the adventure began in helping clients with their AV and technology needs.
Keith and Eric have followed the evolution of the audio world into surround sound, home theaters, digital audio, flat panel televisions, lighting control, motorized shades, and home automation, always seeking products that offer great value and performance. Most products we sell have spent at least a little time at our homes, so that we can honestly say how they work, if they are reliable, and if our wife and kids like them!
Keith and Eric have followed the evolution of the audio world into surround sound, home theaters, digital audio, flat panel televisions, lighting control, motorized shades, and home automation, always seeking products that offer great value and performance. Most products we sell have spent at least a little time at our homes, so that we can honestly say how they work, if they are reliable, and if our wife and kids like them!
Services
Our team is driven by a desire for excellence and your ultimate satisfaction. We offer systems and features at all levels of price and performance, from basic home entertainment to complete home automation. Our approach to our clients is unique. First, we listen to your desires, goals, and budget for your project.
Sound Decisions has over 30 years of experience designing and installing Custom Electronics systems throughout North and South Carolina. Our team is a great choice to have your project done right! We're proud to have been selected by some clients to travel as far as Texas to assist them with their projects based on our performance with their project in Wilmington!
We recognize how important it is that your system is always operating at peak performance. After years of development, we have created our exclusive monitoring program, which is a suite of solutions created to deliver a better experience for you. Made up of software, hardware, and internal tools, it allows Sound Decisions to deliver exceptional service and support.
Our team at Sound Decisions offers a wide range of technology solutions including: Automation, Lighting, Shades, Theater, Media Rooms, Networking, Outdoor Entertainment, Surveillance, and Audio. We proudly serve the Wilmington area, and have completed hundreds of projects throughout the region. We're looking forward to hearing from you.
Reviews (7)
Glenn Burrell
Aug 21, 2020
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My wife and I built a new house in Wilmington which was challenging due to some questionable contractors, a high point however was our audio/visual contractor. From an early stage, we consulted with Keith on some challenging equipment that we wanted such as fully enclosed Lutron shades as well as automation of lights and audio. The consultation was followed with a first class installation and ongoing service especially from Keith, Brian & Shane. They continue to provide first class service, even assisting me over a weekend when we had an internet/WiFi issue. I would not hesitate to recommend Sound
Rick Olsen
Jul 28, 2020
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Chad Weisser
Jun 22, 2020
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I was having trouble with my DIY install and I called to get a service tech out to help me ..... With out even asking , they walked me through my issues and it was an easy fix . That's customer service in my book . They could have easily come out for a service call and been done in 14 seconds and took my money and left ... Thanks so much guys ...
D. Casavant
Jun 27, 2019
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We have used Sound Decisions in 2 of our homes. We are not tech savvy so we very much appreciate Brian and Jessie when they set up our electronics. They are respectful of our home and us. You will not go wrong working with this company. They handle small installations (we like all the wires out of sight) as well as the big stuff.
B. Ciccone
Dec 31, 2018
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The professionals at Sound Decisions are the best I have ever worked with at home and at my place of business. Not only are they experts, but they take a personal stake in completing the job properly. Always prompt, on time and courteous. Could not ask for more from any company. I strongly recommend them when you want to upgrade your systems.
Bill Morris Iii
Sep 04, 2017
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Couldn't be more pleased. We had Sound Decisions perform all the intercom, stereo, Sonos and TV work on a huge house remodel we completed recently. This included all the necessary pre-wiring for 11 station intercom, and Sonos system with 4 zones, mounting TV's, hooking everything up and testing, etc. Their work was excellent. Their follow up for adjustment after the sale was also excellent. There were a few warranty issues with the equipment that they remedied very quickly. I would also mention that the employees we came into contact with were honest, punctual, cleaned up after themselves, etc
Eric S.
Aug 24, 2016
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Sound Decisions did an excellent job installing my receiver and wiring an extra amp to run my outdoor speakers. Customer service was excellent. We ran into some issues we needed to trouble shoot and they were more than fair with regards to labor. They were able to fit me in quickly and get my sound system working great. I highly recommend them