To provide superior service and quality products in a professional manner that exceeds our customers' expectations. Watercrafters started in 1982. Since then we have been extremely fortunate to have a wonderfully talented and dedicated team committed to taking care of our customers.
For more than 38 years, Watercrafters has been providing quality pool and spa chemicals, trustworthy service and repairs, comprehensive weekly maintenance, top-grade pool equipment and noteworthy pool renovations to Montgomery County, Southern & Western Howard County, Southern Frederick County and the surrounding areas.Our knowledgeable staff is ready to help you with all of your pool care needs.
For more than 38 years, Watercrafters has been providing quality pool and spa chemicals, trustworthy service and repairs, comprehensive weekly maintenance, top-grade pool equipment and noteworthy pool renovations to Montgomery County, Southern & Western Howard County, Southern Frederick County and the surrounding areas.Our knowledgeable staff is ready to help you with all of your pool care needs.
Services
Servicing Montgomery, and parts of Howard, Carroll & Southern Frederick Counties and the Surrounding Areas!. We have been making poolside living easy and exceeding the expectations of swimming pool enthusiasts since 1982. We are located in Gaithersburg, Maryland and have been serving Montgomery County residents for over 38 years.
Watercrafters' showroom is where you'll find almost anything you could want or need for your pool. With 15,000 square feet of space, there's not much we don't have: BioGuard and Poolife water care products; computerized water analysis center; equipment, plumbing and parts; and outdoor living products.
Watercrafters takes pride in providing 100% customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with Watercrafters. After not opening the pool last season we had a frog sanctuary.
Chlorine is more effective and mitigated when your pool water is kept balanced. Preventative algaecides inhibit algae, and water enhancers improve overall water quality as well as eradicate contaminants that would otherwise seize chlorine's sanitizing focus. 2021 has seen a great challenge with the surge for chlorine need in 2020, and the shortage of chlorine related products.
Our service team has over 130 years of combined experience. We require our technicians to be certified by the Association of Pool and Spa Professionals. Our staff spends countless hours during the offseason learning new technologies, so they are aware of industry changes and innovative new products.
Reviews (10)
George Romas
Sep 22, 2021
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Anisa Forouzandeh
Aug 29, 2021
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R. David Chambers
Jun 23, 2021
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Kala Hagen
Jan 01, 2021
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We had a really tough time getting our pool up and running this year. We had skipped opening last year due to financial constraints, so the pool was really dirty. Watercrafters was there every step of the way. It took about 6 weeks, and about 3 different approaches, but our pool is finally the crystal clear oasis I had been longing for. It was admittedly a frustrating process, but we could tell everyone at Watercrafters was really trying to help us and even pulled a few strings that they didn't have to every once in a while. I definitely intend to keep using them for all of our pool maintenance
Alex Hagen
Jun 30, 2020
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Positive: Professionalism, Responsiveness
After not opening the pool last season we had a frog sanctuary. Watercrafters helped us get back to crystal clear water through product recommendations, a couple of service calls, and general know how. Happy to use them again and again, and a special thank you to Stephanie and Frank for your extremely helpful recommendations.
After not opening the pool last season we had a frog sanctuary. Watercrafters helped us get back to crystal clear water through product recommendations, a couple of service calls, and general know how. Happy to use them again and again, and a special thank you to Stephanie and Frank for your extremely helpful recommendations.
Catherine W.
Aug 05, 2017
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Michael W.
Sep 07, 2016
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This company is a main reason why we as home owners are comfortable owning a pool; this is a truly family ran operation, that cares about its employees, but certainly too, about its customers. This is evident by the fact that the company offers pool school. Yes, a FREE pool school, to help their customers understand the basics about pool maintenance and operations.
On top of that, their in-store service has always been top-notch, this is not your run-off-the-mill pool store. This is a pool store that cares about your pool and wants to make sure your pool looks fantastic, without spending $
On top of that, their in-store service has always been top-notch, this is not your run-off-the-mill pool store. This is a pool store that cares about your pool and wants to make sure your pool looks fantastic, without spending $
Aarynne G.
Oct 23, 2015
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Watercraft's is amazing from start to finish! They truly took care of us like we were family. This entire season they were very patient and informative. The opened our swamp and scrubbed it until it looked brand new! Then they helped us maintain our water all summer with the greatest of ease! The members of the Watercraft's family are so polite and respectful! They always go the extra mile. Now the season is over, and here they are again to close my pool, explain some more things to me. Watercrafts is the most patient and respectful Company that I've ever worked with, and I am looking
Ed M.
May 14, 2015
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My family and I have been using Contemporary Watercrafters for our pool supplies and services since 2009. They are sometimes a little more expensive, but at the end of the day, you generally get what you pay for. The staff are extremely knowledgeable, helpful, friendly, and actually seem to enjoy what they do. Furthermore, while sometimes expensive, they do offer a points system for purchases that can mean big savings - personally, I've saved several hundred bucks over the past 6 years. Overall, you really couldn't ask for a better partner to help with your pool or hot-tub.
David W.
Oct 02, 2013
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