As an area leader in the septic and Water services industry VAC-TEC LLC. is committed to quality, service and reliability. At VAC-TEC, we believe that long-term relationships and customer trust are as important as the bottom line. Did you know that VAC-TEC is a septic company that is managed and operated by people who have actually done the work?
Talk about an advantage. Our managers actually understand what their crews are doing and what their customers are experiencing because they've been there themselves. This not only means that our staff are better trained than our competitors, but our managers can better serve our customers. At VAC-TEC, our philosophy is simple.
Talk about an advantage. Our managers actually understand what their crews are doing and what their customers are experiencing because they've been there themselves. This not only means that our staff are better trained than our competitors, but our managers can better serve our customers. At VAC-TEC, our philosophy is simple.
Services
At VAC-TEC, we believe in impeccable customer service and will work hard to establish a straight-forward, honest and friendly relationship. We offer a variety of services to suit the needs of our homeowner, commercial and Oil Field Service. We are available for 24 hour service and emergency work and our estimates are FREE of charge.
At VAC-TEC our technicians are expertly trained to pump, clean and maintain septic systems and sewer lines. We have efficient, safe and powerful drain cleaning equipment that can remove drain-clogging debris from parking lot drains, catch basins and other areas. Don't risk property damage or flooding.
Most people do not even know where the septic drain field in their Puyallup, WA ara property is until an issue crops up to hamper it. Thankfully, VAC-TEC LLC is here to take care of any necessary repairs. We have extensive experience in dealing with all kinds of big and small septic drain field problems.
A large number of American homes maintain a septic system for waste treatment. Regular septic tank inspection and septic tank pumping is crucial for keeping the system running efficiently. Still, problems with it do arise occasionally and if not resolved quickly, create grossly inconvenient and unhygienic conditions.
Regular pumping and cleaning of your residential or commercial pump is essential. Usually the period between pumping and cleaning of these tanks should be 3 to 5 years but it can be done before that as well, if the need arises. Vac-Tec, LLC offers high quality residential septic tank pumping services for Puyallup, WA residents.
Reviews (13)
Jacob Matson
Dec 01, 2021
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Danielle Jones
Oct 31, 2021
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Joan Brown
Jul 20, 2021
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I had my septic system pumped and was told it was not draining properly.They told me they were bringing out a camera to find the problem and their equipment. They said it could be over 6,000.00 dollars to repair the drain field. I decided to get a second opinion and was told there was nothing wrong with my system. The second opinion ran over 100 gallons of water through and it drained just fine. They need to hire some more experienced people.
John Gregory
May 28, 2021
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I called Vac Tec to have them check my septic that has had problems since I moved into the house a little over a year ago. They inspected the system prior to me buying the property. When I called I was placed on hold, which is not an issue. Then I got disconnected or hung up on. So I called back, same result. Called back again and the rude receptionist answered in a completely unprofessional manner accusing me of hanging up and calling back. She stated that she was the only one there and that there were four people on hold. I said that I had no problem being on hold, but I can't be on hold if I
Christi S.
Jan 27, 2021
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2 elderly disabled ppl , totally new to septic. Just bought 1st home & had a back up. The woman who answered was very informative & made me feel like I could trust her immediately. She walked me calmly through my panic attack & assured me she would do everything she could to help.
The man who came was also very honest & knowledgeable. The price to get it to drain was way less than other quotes & they will be doing a necessary repair to the line soon. Will update post after. But so far so good. These guys get a TOTAL 10 in my book.
The man who came was also very honest & knowledgeable. The price to get it to drain was way less than other quotes & they will be doing a necessary repair to the line soon. Will update post after. But so far so good. These guys get a TOTAL 10 in my book.
Morad Kaviani
Jan 10, 2021
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Awful customer service. They did not provide a receipt for services on site. They said it would be e-mailed by the end of the day. Excuse was that they were busy. Never got it after several phone calls. I had to go to the office to get one. Technician did not reset the septic pump and had to have another service call. It did not call Vac tech back because of the customer service. I called another company and they said that he pump should have been automatically checked to see if the system was functioning. Pump was not set to auto from the off position that they turned off. Cost me another service
Chris Wheeler
Dec 22, 2020
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After being pushed around a bit by another company we found Vac Tech Septic & Water. They were AWESOME! Jackie in the front office was knowledgeable, informative, helpful, and kind in getting our septic issues taken care of. We were even able to talk to our tech that came to our home prior to ensure we had what was needed. Prior to arrival they sent us a text with our tech's name and picture. We without a doubt recommend them and are thankful for their help and support!
Rudy K.
Jun 05, 2020
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Where do I start? I would just like to give a special thank you to this company for being there for me and my family in a time of need. I am a first responder and I've been treated with nothing but respect from this company. I would like to give a special thanks to Jackie, who I have dealt with throughout this whole process. She is very professional and understanding. The workers who have all showed up have been diligent knowledgeable and very respectful. This company has also provided me with a very fair price, along with a military discount. I'm so thankful for businesses like this
Cassidy B.
Sep 20, 2019
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The team at Vac Tec is phenomenal and I would highly recommend their services. During a very stressful time they jumped to help us and make an potentially complicated repair as simple as possible. Jacky in the office is absolutely phenomenal, has a plethora of knowledge, is fast to respond, and is very kind even when I was stressed out and scatter brained. She helped make sure I fully understood the scope of the project and all that would be done to solve the issue we were dealing with. Ian was responsive and fast to get us a bid on a short time frame after a long day after I explained the urgency
Lori V.
Jan 16, 2019
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Kelly Anne M.
Oct 12, 2018
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The company has exceed my expectations. They actually responded compared to 2 other places with high marks. Then they personally did a follow up call. Warned me of fees that may come up if digging was required. Then offered to file my RSS with the county! Man I can't be more grateful for there honesty and integrity. As a single mom and active duty military member I feel I need all the help I can get, they were there for me and give them all the stars!
Zeb W.
Sep 12, 2018
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I really debated between one star and two. The only reason I would even think of giving two stars is because the guy who came out was super nice and told me I could replace my septic pump myself because having Vac-Tec do it would be super expensive. Also, they did give me lots of troubleshooting advice on the phone when I was explaining what was wrong.
Short version:
They charged me for time to do the work, plus the time he was sitting in his truck writing up the invoice, calling in to the office to get quotes, etc. Told me I needed a new pump and quoted me $2400 to do a full pump replacement
Short version:
They charged me for time to do the work, plus the time he was sitting in his truck writing up the invoice, calling in to the office to get quotes, etc. Told me I needed a new pump and quoted me $2400 to do a full pump replacement
Ray P.
Feb 05, 2018
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