My application for an auto loan was processed very quickly and with excellent customer service. I had such a great experience we chose to move our banking to FCU. I'm happy to be a member of this great credit union! I know that whether I am making a deposit or working with the mortgage department, I will receive personal attention.
Great staff, friendly and extremely helpful. Best of all, open 7 days a week so someone is always available to help or a branch is always open to go into. Thanks FCU. I wouldn't change a thing and I am always recommending you to all my friends and relatives. I was able to consolidate my auto loan at FCU for much cheaper than I am paying at another banking institution.
Great staff, friendly and extremely helpful. Best of all, open 7 days a week so someone is always available to help or a branch is always open to go into. Thanks FCU. I wouldn't change a thing and I am always recommending you to all my friends and relatives. I was able to consolidate my auto loan at FCU for much cheaper than I am paying at another banking institution.
Services
We are growing trusted relationships by providing personalized financial solutions for our members and financial services that empower our communities. Anyone that lives, works, worships or was educated in the state of Michigan or if you are a relative of a present FCU member, you can be a member of Frankenmuth Credit Union.
Use our scheduler to make an in-branch appointment. Schedule Visit > Note: we are not able to schedule mortgage/home equity appointments online, please call 989-497-1600 for inquiries. ATM Live Teller Machines, also known as ITM (Interactive Teller Machine), allow us to provide face-to-face service to our members through video technology with walk-up and drive-up machines.
Mastercard cardholders get preferred access to an array of valuable offers, upgrades and experiences. Get an extended warranty benefit that extends the terms of the original manufacturer's warranty (up to one year for Standard). Get instant notifications when transactions occur, turn cards on and off and report lost or stolen cards.
Save money, time and energy. Free Kasasa Saver works with your Kasasa Cash or Kasasa Cash Back checking account. Every month, the rewards earned in Cash or Cash Back are transferred to Saver-where they receive big-time returns! A savings account for insurances, taxes, home improvements or any other project or expense you are going to have in the future.
Our personal checking accounts are loaded with lots of extras to help get you through your day, including FREE: e-Statements, ATM withdrawals, bill pay, debit card, Picture This card design, budgeting tools and so much more! Our checking accounts come with a free MasterCard debit card! And, use our Picture This platform to create your own custom debit card with your favorite picture and emojis.
Reviews (9)
Naima McKissack
Sep 16, 2021
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It was nice to chat with someone who could inform me of what I needed. I was at work and it was difficult to make a call. Nice option. I have been a member since 2019 and I have never had such wonderful experience with any other banking institution. I have had a bank account since 1993 and never felt this valued. They are always helpful and I love how accessible they are. You can call, text and chat online with quick responses. I had my oldest child set up an accounts with them for his first experience for his first job while he was in high school.
Steven Ambrose
Sep 03, 2021
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I never really took having a credit union account very seriously. I opened my account, due to my employer at the time, requiring it. I was hesitant to do this, but the rewards of being a member of Frankenmuth Credit Union. Through it all, they gave me a credit builder credit card when no one else would give me the time of day. They have been with me in the best and worse of times. And I have been living well outside of their footprint of Central Michigan and the Thumb area for almost a year and they have been nothing but awesome. Most people would want something close to home, but I know when I
Erin Babcock
Aug 29, 2021
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Worst bank ever. Lisa and Michelle lied about my account. They took my electronic signature and changed the documents without my permission. Do NOT trust this bank or anyone in it. Go on yelp for more helpful reviews of this establishment. You will see that several people have had this bank do things in their accounts without permission. Some leading to the bank having to give the money back. This is not legal. Stay away from this bank and keep your money safe. Don't sign anything for them either, they will use it to change your contract without you knowing.
After rereading several of the 5 star
After rereading several of the 5 star
Deq Kraft
Jul 31, 2021
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H. Weber
Jul 25, 2021
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Mike
Apr 04, 2021
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Jeremy Love
Mar 07, 2021
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I refinanced my mortgage through FCU and I was very impressed! My Loan Officer was Michelle Minnis and she was phenomenal! She reached out to me in the morning and by lunch time my application was approved and sent to processing. She was prompt, courteous, helpful and knowledgeable! A top-notch individual all around.
I would highly recommend FCU and Michelle if you are considering refinancing or getting your first mortgage.
I would highly recommend FCU and Michelle if you are considering refinancing or getting your first mortgage.
Shannon Conat
Feb 23, 2021
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The only reason I give two stars at all is because the cashiers are very nice and always helpful. As for the the rest of the Credit Union, I have been turned down time and time again from anything from a loan to a credit builder credit card! I have asked several times to get help from green path and I’m told I don’t have enough debt to help me. Well if I don’t then I should be approved for a loan or card!
The higher-ups have made me feel so bad about myself and just horrible for wasting their time in even trying to apply for anything. It’s really sad they don’t want to help the little
The higher-ups have made me feel so bad about myself and just horrible for wasting their time in even trying to apply for anything. It’s really sad they don’t want to help the little
Cathy Perrou
Feb 17, 2021
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