Van Horne Jewelers

I brought my wedding band and engagement ring to Van Horne to create a new masterpiece - the end result…amazing! The staff is very polite and friendly. The custom designer - Katie was awesome. She kept me up to date on design stages via phone calls and text messages. Well done Van Horne, I’ll be back!

Absolutely stunning jewelry! I'm super picky and have looked at so many different stores. The customer service is superb super nice and very helpful in finding different peices to make a decision which is an extremely difficult thing to do when you love it all! The jewelry is so beautifully cut I've never seen anything sparkle so brightly! I won't go anywhere else this is my jewelry store for life!

They have a great selection for all ages and taste.. I was able to pick out some modern minimalist earrings that fit my taste, which are hard to find anywhere else. But don’t get me wrong, they also have some great glamour pieces as well.. the displays are clutter free, which helps to view what they have and not feel overwhelmed.

My thanks to Doreen Ruggles and the Van Horne staff for all of their TLC in the restoration of my grandmother's pendant pocket watch; Doreen went out of her way to create a magical atmosphere for the presentation to my granddaughter. Our very best thanks for all of this work from an out of town customer.

Van Horne Jewelery is the best! They care about their customers, offer personalized services, including custom design and of course have beautiful jewelry. Katie, Doreen and their team of professionals created a spectacular new ring for me using my mother’s diamond. It’s exactly what I wanted and fits perfectly. What an exceptional experience - I’ll never go anywhere else!

BRILLIANT!
I brought in a handful of heirloom jewelry that was passed down to me from 3 generations including my engagement ring from 1995 (my husband passed 10 years ago). They were able to take a round diamond, a marquee, a rectangular peridot, pave diamonds in two shapes.
They were able to create the ring of my dreams! Katie worked with me and she was ever so patient, (we made 3 revisions)! Each one reminds me of my grandmothers, my mom, & my late husband.
It’s truly the ultimate mother’s ring.

Katie was one of the most HELPFUL jewelers I have ever worked with. My wife had picked out stones for my ring, and Katie seen I was not happy with the choices my wife has picked out. So she told me to come back next week and would Have the perfect stone for me . She did , I loved it and wife loved it … and kept the cost exactly where I wanted it … she’s my jewel digger … happy wife is a happy life ! Thanks Katie I LOVE IT ..

Renissa and Doreen were great to work with. They went out of their way to make sure I was happy with the new diamond setting in my wedding band.

Recently, I had the pleasure of working with Katie in the hopes of adding another birthstone to a ring I had given to my wife after the birth of our first child. Although I had purchased the ring elsewhere, Katie and Kevin (bench jeweler?) treated that fact as a non-issue (I was unsure if that would prevent any modification from being done). Within about twenty minutes of me walking through the door, Katie had created a beautiful design for the updated ring, and I left with an estimate and timeline in hand. After my wife approved of Katie's design, I was able to drop the ring off and pick right

I brought in two rings that needed service. A solitaire and an antique ring. They did excellent work. My rings are beautiful!

We have dealt with Van Horne Jewelers ever since we bought my engagement ring and wedding band from them 52years ago. They have always been very helpful and ever so pleasant to deal with. I recently had my mothers engagement ring made in to a beautiful necklace. I worked with Katie B. and she was wonderful to work with. She designed a beautiful necklace with great suggestions. Will always go to Van Horne for quality.

Amazing jewelers. Broke my sentimental 25 year old pearl bracelet. Madison matched pearls perfectly. Cost was very reasonable. He also recreated my husband's lost wedding band which was almost 50 years old. Wonderful work. Great people. Family owned. My forever jeweler now!!

Thank you, Doreen and Van Horne Jewelers!

I have purchased jewellery from Van Horne Jewelers before and was very happy with their selection, service and price. However, this time they surprised me going the extra mile in helping me out with outstanding service!

On this occasion, Saturday, 2nd February I was flying into South Bend from San Francisco to surprise my girlfriend at her birthday dinner that her family was taking her out to. I was due to arrive at 4:30 pm with enough time to swing by Van Horne Jewelers, purchase and pick-up a gorgeous sapphire and white gold pendant and necklace to

Madison & the entire team are incredibly reliable, trustworthy and friendly. From purchasing wedding rings to fixing and maintaining other jewelry and watches we own, we go to Van Horne for all of it. It's so nice to have a great local company like this to depend on.

I came in to have a loose diamond tightened on my wedding ring; the representative was kind and helpful. The ring had to be sent out, and I received it back very quickly. The price was very fair. I was not in the market for jewelry - I hardly wear any- but the prices looked very reasonable. I would definitely come back here.

I was totally surprised and blown away with the ring my husband got me for a milestone birthday recently... The stone was an absolutely gorgeous shade of green with a lot of depth and sparkle. Beautiful beyond words... My understanding is that my husband had made a last minute decision to purchase the ring, which had been on my wish list, the store keeps for customers. Madison, the owner rushed it through and had it in the mail for me within a couple hours, just so it would be there in time for my special day. Thanks again for the wonderful service.

This won't be too long review in detail, but I wanted to be sure to compliment the owner, Madison on his decision to rectify something that occurred out of his control. He could have made it a challenge or uncomfortable to fix, instead he worked through the issue and came to what I believe was a fair solution. I appreciated his professionalism and his willingness to not put me through any additional stresses. I would definitely recommend his business to any one who would need an honest resolution if ever a problem arises. Thank you for doing right by your customers.

We returned to Van Horne to purchase our wedding bands and had such a great experience! They made sure we got our rings sized properly free of charge. They helped us find the perfect match for my engagement ring!

I've worked with Van Horne a few times over the years but my most recent experience was most important as I was seeking the ideal custom engagement ring for my girlfriend. Even though I live and work in Chicago and have access to wonderful jewelers here, I trusted that Van Horne was the best choice for the job, and oh how right I was.

Bill and Jessy were simply phenomenal. They demonstrated incredible attention to detail from start to finish, listening to my rather unique design requests and keeping me in the loop throughout the entire process via CAD designs over e-mail and regular updates

I decided to visit this jewelry store on the way home from work today as I am in the market for an engagement ring. I was incredibly disappointed with the lack of customer service.

I spent about 5 minutes perusing the cases, taking my time. I made eye contact with both of the ladies on the floor. Neither greeted me nor addressed me. I made eye contact with the gentleman in the office. He did not greet me either.

I was professionally dressed, so I doubt that my attire made me so dismissible. I was prepared to buy or discuss having a piece made. No one asked me what I was in the market for or

I have never written a Yelp review but I feel that Van Horne needs to be properly represented to clients who are looking for a jewler and so I want to share this company, and more improtantly, the people that make up the company, mean to me.

Today while at work, i received a carefully wrapped box....under all the bubble wrap was the special periwinkle box I get excited over each time I unwrap one. I opened it to see my three rings which they have tacked together for me sparking and ready to wear. These three rings are very special to me...I had received each ring as a separate present from my

The building was very clean and well kept but they are VERY over priced and the sales people were fake. They seemed disinterested in helping find what I was looking for and put on a fake smile.

My boyfriend bought my engagement ring here. They had the best service and they were not pushy at all. My ring is so beautiful and I could not be happier. We are going to be getting my matching wedding band here in a few months.

The main requirement here was that my wife loves her rings and that was a complete success. We went to Van Horne because Dan does such a great job on our jewelry (repairs, additions to other jewelry, etc...) and we've been going to Van Horne for those services for years. This was our first occasion to have a piece of jewelry custom made and we absolutely love it. Having jewelry custom made was more expensive than buying something out of the case but it was well worth the additional price since the quality was that much greater. We chose a beautiful sapphire first and then went to work

We are very pleased with our wedding rings that we purchased from VanHorne's Chris who works there took great care of us throughout the entire process. Bill designed our bands that are awesome. Thanks for making us great jewelry!

My first review of a business ever...

Sadly, it's not a positive one. I gave Van Horne two opportunities to earn my loyalty. First time I stopped in to get a diamond set into a new setting. This was a very nice approx. 1.75 ct. stone. It was beautiful but the color is a bit lower on the color scale. At first glance, the gentleman looked at the stone and asked me if it was moissanite. Excuse me?!?

How insulting! Because I was dressed very casually, shorts/t-shirt/etc. he assumed my stone couldn't possibly be real. As one of their primary jewelers, he should have recognized

Here is a review that I posted on google:

In our experience, the employees there are great. However, the owner does not care so much for customer satisfaction. He became angry and was shaking because I wanted a refund on a couple of items that my husband had purchased. He walked away from me while I was trying to have a conversation with him. Granted, we were 10 days over the 30 day refund period, but my husband hadn't realized there was a limit on returns and had waited to give me the gifts. He then called and spoke with a woman who told him that we would be okay coming in and that they