Hettler Insurance Agency
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Hettler Insurance Agency
Based in Lubbock, Hettler Insurance Agency is proud to serve the insurance needs for all of Texas. Whether you live in a tiny home, or a Texas ranch, Hettler offers homeowners, renters and condo insurance. Whether you ride in the rodeo or live simply as a modern Texan, we can help with health insurance.

Switch to HIA and save money on an insurance policy while increasing coverage on your vehicle. How do we do it? We are an independent agency and work with seven carriers for 2017 to find the best price and protection. Whether it's a boat, SUV, ATV, classic car, or brand new pickup, our team will customize an auto policy to your needs.
Services
Hettler Insurance Agency* was founded in 1992 when Ron Hettler purchased a portion of the Texas operations of the 100 year old insurance firm of Cornwall and Stevens. Since then, Hettler has grown to insure over 1800 families and businesses in Texas. We handle all types of insurance for our clients and have clients all over the State.
Because independent insurance agencies, like Hettler Insurance Agency, represent a number of different insurance companies, and can compare coverage and prices to find the best possible value for your individual circumstances. As independent agents, we are members of the Lubbock community, and we're committed to doing business face-to-face and being your advocate in times of need.
At Hettler Insurance, our team welcomes customer feedback, whether it's an online review, email or handwritten letter. Testimonials encourage our team and makes us realize why we love what we do! When we hear about how much money we helped you save or our ability to get you more than you realized in your car accident, that's powerful motivation!
Hettler Insurance Agency is an independent insurance agency - meaning we do business with multiple insurance companies and compare protection and prices to find the best value for you. We're not computers - we are real, live members of the Lubbock community, and we're committed to being your advocate in times of need.
Having the correct coverage and a responsive agent can help get you back on the road quickly if your vehicle is wrecked or damaged by accident, fire, theft, or other covered event. Your policy can also provide protection against medical and legal expenses resulting from injury, loss of life, or property damage caused by an accident involving your vehicle.
Reviews (10)
Angie Meres
Angie Meres
Nov 06, 2021
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Great office. Very informed on current health insurance. Saved me a ton of $$$. Highly recommended.
Leonard Bates
Leonard Bates
Aug 22, 2021
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Called Hetler twice to get quote for quote on price for 2 auto's and home insurance. Said they would call back to give quote. If too busy for customer then I sure don't want them to handle my insurance needs.Reply: Been calling 2 Days ago. Placed call each day and never received status of why taking so long to receive call back. POOR BUSINESS STANDARDS.
Tyler Copenhaver
Tyler Copenhaver
Oct 11, 2020
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Positive: Professionalism, Quality, Responsiveness
I called another agency first, and wish I hadn't. Ron was very knowledgeable and helpful in providing me with the information I was looking for. I highly recommend Hettler Agency for your insurance needs!
Eric Luna
Eric Luna
Jul 24, 2020
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This place is amazing, simple explanations, great customer service and Mr. Hettler makes you feel VIP. I will be bringing all my insurance needs to Hettler Insurance.
Norma Reyes
Norma Reyes
May 19, 2020
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LOVE LOVE this place, Ron is such BLESSING and everyone there is so kind and ready to take care of you! HIGHLY HIGHLY recommend them!
Carla Settle
Carla Settle
May 16, 2020
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Kali is an excellent insurance agent! She listens to our concerns and finds us the absolute best coverage for our needs. We sincerely appreciate everything she does for us!
Chuck Lanehart
Chuck Lanehart
Nov 07, 2019
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Ron Hettler and his staff are the best. I have used Ron for personal and business insurance for 20+ years, with no regrets. Recently he helped me sign up for Medicare supplemental insurance. We spent a good hour going over the endless inane paperwork, even though I know his compensation for this is next to nothing. Good people, good insurance.
Brandon Word
Brandon Word
Oct 31, 2019
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I use Hettler Insurance Agency for my car insurance. When I first started with them, they found an insurance company that saved my like, $80 from what I had found on my own, so I ended up paying $165/month for full coverage. A few months ago, that policy went up to $187/month and I just kinda rolled with it. But yesterday, I decided to give Hettler a call and just ask if there was anything they could do. The fella I spoke with said “sure, we’ll shop around for you and give you a call by the end of the day.”
Within the day, I got called back and they had found a plan with the same coverage
Brandon G.
Brandon G.
Jul 09, 2019
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What a waste of time trying to get a quote for my business. spent two days filling out their applications, then they just stop communicating. No word, NOTHING. and no I am not a competitor, like you accused the other negative reviewer of being. You can save yourself a lot of time by calling any other place.
Weijun Huang
Weijun Huang
Jun 28, 2019
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A friend recommended Hettler Insurance Agency for my family’s health insurance last year. As new immigrants, we got totally lost with what we can choose and how. Mr. Hettler has been so patient to us with full explanation of the policies and all the guidance we need. We are very thankful to him with the insurance package we get. This is the company where the staff are very friendly and they always know what the customers need.