Computer Frog

Very friendly and knowledgeable when it comes to computers. Definitely a great place! I got a new computer from them and I love it!!!!

These guys are awesome! They know their stuff. So helpful. Will go out of their way to make sure you're happy.

Very knowledgeable and was able to solve my issues with my Surface tablet in a few minutes. Microsoft couldn't do in after several attempts on line.

It's a small shop but packed with great service. We had a hardware problem and they were happy to spend a fair bit of time working on finding the cause and then recommending replacement parts - all free. Decided to take them up on an offer for additional service because they were just so nice and affordable.
I was a computer professional myself at one point, so there's not a lot I need typically, but I'd definitely use them again for additional services.

Very Greatful for Nick (manager).
Late last night my school computer quit. Because this is Memorial Weekend, I called many places with no luck finding anyone open. Computer Frog, 40 mins south of me, was open. Nick was very honest over the phone about what my chances were and what he might be able to do or not do. He had it fixed for me in about 10 minutes. He was very nice and also gave helpful advice to avoid complete loss of data.
The place is very small but please give this them a chance. I could not have asked for better service.

I was happy with the service and would give it 5 ⭐ but they took longer than originally said. Also, they gave me the wrong power cord when i picked it up.

Always have had a good experience here. They will diagnose your issue for free. Also reasonable cost to repair if you choose to get your computer fixed

Like another review said, I would give this place 0 stars if I could. Probably their biggest issue is their promises to "call back" even though they have no intention to. I won't bore you with the details- but over the course of one month, I had MULTIPLE issues with the computer I took here. I brought it in with one simple problem, but I ended up with 3 more additional problems and COUNTLESS trips back and forth to get these issues resolved. Parts were switched and I was told they were brand new, although they looked nothing like the parts on the computer beforehand. Throughout the process of getting

Critical: Professionalism, Quality, Responsiveness
I don't know what happened to this place. We had used them for years. They used to always do a real good job. But this place has taken a nose dive. We recently took my daughter's laptop in to be worked on. They were slow, which is ok. But lying to us and doing exceptionally poor work is not. Sad to say, but avoid this place.

Well, my hard drive had crashed or something. So I went to computer frog as a friend suggested. Waited 3 days still no update, called them and they said they would call me back; they didn't. Called another 2/3 days later they said they were diagnosing it, called they next day still didn't know anything other then having an assumption what it was. I decided their communication was awful not to mention that place is disgusting. I took it to tech smart, and it was done within 3 days. (For a cheaper price then computer frog and it runs 10X better then before) not to mention when I walked

This place is a staple, a necessity. Reliable, reasonably priced, and knowledgeable all be it disorganized. They are obviously getting too big for their little lily pad downtown and need a bigger space.
I've used them a number of times for a variety of reasons. Death by coffee, death by foot, death by virus, death by 9 year old and so forth. They've always been fair. Not timely, but definitely fair.

DO NOT COME HERE!!! My god. How can this place still be in business?
There are orders on the ground from April of 2017 still out. When I deposited a hard drive 2 months ago and came to pick it up, the guy had lost it saying "I don't know where it is, can I drop it of later?". This place is robbing Lapeer blind, as well as wasting many peoples precious time. I'm convinced that most of the 5 star ratings are paid for or fake. Read the non 5's for an accurate assesment.
Just look at the photos if you need convincing. Someone should call the police. 0/10

Not all that, had them install 1tb hd ,only installed 500 I had to do the rest but I learned. Also gave them another ok tower for a cheaper price nope so I lost out on that.would use other place in town!!

Good work, reasonable pricing and return of hardware speed to promise.. Repeat customers from the Thumb area and Ann Arbor.

I dropped my laptop and my screen was shattered so I called BestBuy to see what their options were, the sales rep literally told me that I'm better off buying a new laptop or look someplace else. She let me know that "geek squad" would charge me just as much to fix the screen vs buying a brand new computer.

So, my dad ended up bringing in my laptop to Computer Frog that way we can weigh out are options and see what we can do. I can't even believe how reasonable their prices are and what an amazing job they did! My laptop is like brand new and I'm so excited to have it

My laptop died, so I dropped it off here. They will look at your computer for free, but the catch is "when they have time", which for me wasn't acceptable, so I paid a fee. For the fee they looked at it that day, great service. Unfortunately my laptop wasn't worth repairing. I would use them again.

I've paid $125.00 per hour for someone to come in and diagnose problems for my system. When I called the FROG, they came in for a flat rate and did the work right. The only issue I have with them is that their rates are so fair that they seem to be stretched a bit too far.