Sunrise Cycles

Excellent service and excellent experience. Staff was extremely helpful, Duck was a great salesman, patient and knowledgeable. Couldn’t ask for a better buying experience

€�Excellent and friendly customer service! The team was great at addressing my concerns and were thorough and clear about the issues with my 4wheeler . Cody contacted me to come back to the shop to personally show me the issue. The parts were made available the next day, and Gloria and Buck were very communicative in providing me with updates. I would highly recommend Sunrise for any repair!!”

Sales is not professional. I called to get information on a specific atv with cost and breakdown pricing freight tax ect. Rob was the salesman I spoke with, he refused to give me the breakdown quoted me 4200.00 for yahmaha 90. With the list price of 3199.00 I tried to inquire on costs involved in purchase price he refused give me breakdown stated with demand and current delays that was the cost period and he doesn't know the breakdown of above stated. He was rude and unprofessional.

Beware of getting your bike serviced here. Asked to get one tire sealed, and they took it upon themselves to do both tires without notification. Second service asked them NOT to do an oil change but they did anyway. Very poor communication and will charge people for services not asked for or not completed. I have lost trust in this business and will not go a third time.

I want to give a big shutout to Aaron and the team. They are definitely understanding, quick and easy to work with. I'm definitely coming back again for your service. The best motorcycle dealer on the East Coast hands down!

I will not be bringing my bike here Percission Motorcyle is the way to go. Usually never had a problem with place until now. Brought my bike for fork seals and raditiator replacement. They a month just to look at my bike give an estimate and another moth just get everything done. But thats not why im mad they gave me the run around told me my battery was dead no point of return for it. They refused charge it and put it back in the bike told me for the longest time that lost my battery they day i show i guess they found it. I got took my old battery home tested it at autozone it tested good then

This trip is all thanks to these guys at Sunrise Cycles! They let us truck our bikes to their shop to offload and service some critical items on our bikes before a long TAT ride! Great people and an awesome store. We all ended up picking up merchandise and parts as well.
- And not to mention all of this on pretty short notice. Genuinely great people, 10/10 service!
Roy, Dan, Blake, Carlos, and Ronnie say thank you!

I brought my bike here because of the reviews. The first time was to reseal my tire. I had to call after a week to see if it was ready and it had been. When I went in the guy at the front notified me that he also had to fix the back tire and said he called and left a voicemail. I never delete my calls or voicemails I never received anything. I had the bike for weeks and never had issues with the back tire they had it for two days and all of a sudden it was flat. I let it go. I then after a week had to bring my Motorcycle back because the front tire was flat again. They fixed it no charge. Just

Imagine coming into a shop to get your precious motorcycles tires changed at 10am, 6 hours pass, and your motorcycle is not done yet, so you have to physically find someone to ask them whats going on, only to find out the mechanic broke your motorcycles fairings in half so hes been trying to superglue it back together the whole time with out telling anyone. and so they tell you that they ordered you another part to replace it, only to have a week passed, no phone call, no nothing. and when you finally call them they act like they have no recollection of it and say "ill call you back"
NEVER received

I drive my son to Greensboro North Carolina to the depot of all the Mopeds and Motorcycles, when I took my son to this Sunrise Cycles they didn't have any thing available at that time " 1 month ago not even for 1,200.00 for a moped they had nothing available

I had a great experience buying my new Triumph Tiger. Most places in Northern Virginia were not willing to deal below MSRP. But Robb at Sunrise asked me what I was willing to pay, and he tried to work the numbers to meet my price. The next question was what color I wanted.

Even though I never stepped into the store, he was responsive and made the transaction easy. Paperwork was a breeze. They even delivered the bike and everything was great.

If you're looking for a new bike and are in the area, I would definitely recommend Sunrise.

OMG, BEST SHOP they really help me find what I was looking for and the price range I wanted to spend. I’m a 1st time Rider shopping for a Beginner. I was so scared of shopping for a bike by myself because I didn’t want to over PAY. I check out ,Honda of Norfolk ,Cycle World they didn’t have anything $5000 walked out the door prices. Harley Davison in Portsmouth tried to sell me 07 Gexrs 25000 miles for 6200, walking out the door price. Sunrise was going to be my last stop, my budget was $5000 for my beginner bike. Dave, who help me look for the perfect bike for my budget . Dave Had 4 bikes

Super fast and super easy. Duck and the crew made it quick and easy on the purchase of my first bike. Triumph Bobber. Super helpful with everything. Delivered for free and even hooked me up with some gear. Will be going back just because if there great customer service.

Sunrise Cycles certainly won over my enthusiastic endorsement. This is a place where you can go and get spectacular service, great deals ( I know I got one), and a great selection of bikes and gear. Maybe most importantly this place is chill, no sales people pushing you to do anything, everyone is friendly, knowledgeable, and down to earth. I picked up a Z900RS from here just last week, walked away with a phenomenal motorcycle, and a great deal(recurring theme much?). I love that the bike I bought had never been started, and was delivered to me with 0(ZERO) miles on the odometer, what an awesome

Sunrise made buying my first motorcycle easy and straight forward.

Duck was helpful and enthusiastic about purchasing a Triumph and gave valuable insight to help me make my decision. He was incredibly responsive over phone and email contact.

Would definitely recommend, especially for first time buyers!

Logan is amazing in the service department. On top of my bikes, easy to work with, and helps with suggestions for parts. The team working with merchandise and ordering parts have always been happy to help. I've never run into an employee at Sunrise that wasn't a joy to talk to!

Communicating through text messages is okay but if we're doing business pick up the phone and call the customer!!!! Rather it's good news or bad news YOU CALL!!!!
Horrible customer service

This place is very professional. My salesman was Dave, all around good experience. He helped me through the entire process. When in doubt choose sunrise!

Man every time I go in here, these guys take good care of me and my bikes. Their always cutting me decent little discounts. Not charging in full for chain service when they already have the back wheel off for example! They all seem like they enjoy working with and fixing bikes. I've been here numerous times and they are very honest about problems that you currently have or may end up having. Very good guys in here. Highly suggest going here for bike servicing.

Haven't bought from them but probably will. I take my Kawasaki Zed1K to their service dept. for maintenance that goes beyond my experience and tools I have at home. Just had a prompt and professional pit stop this afternoon and my bike is feeling great. Logan as the service writer and Bobby as the tech did a fantastic job with the estimate, the completion of the job and being professional and friendly. Thanks, guys.

In case you don't read this entire review, I wanted to make sure most people would see this sentence in this post so that Logan and Buck in the service department, in addition to Jerry Peak the mechanic who has worked on my bike, are all 3 recognized because they are excellent employees and honest men of good morale and integrity, hence the reason I go there and am writing this review!

Now I'm sure anyone reading this knows just how hard it can sometimes be to find a good and honest mechanic/service center, whether it's for your car or motorcycle. Fortunately, I was able to find

I had a bike that had been in storage few three years. They took extremely good care and have brought the bike back to life. In top of that the weather.

First off nervous going there due to the dormant period but they were understanding and not judgmental. They fixed what needed to be fixed only and didn't try to up sell me. The bike was fixed on time.

The weather the past month has been challenging in HR, definitely not conducive to riding a motorcycle so I just could not pick it up. No problem they kept garaged and actually cared about my bike. It was and is appreciated.

Lord mr. Ford! Went in to sunrise lookin for a new bike. Roy Ford was right there to shake my hand and help me out with everything I needed. Very professional answered all my questions, even gave me some very helpful advice. Joked around for a while, came out with a brand new bike and even threw in some new gear. Glad I made sunrise my choice to purchase from and I will recommend to everyone. Hard to find another genuine honest salesman like mr Ford. Thank you.

This guys are the best. Honest and the customer service is awesome!!! Keep up the good work! Also thanks to Mr Duck for helping me.

I took my bike here to get my rear tire replaced and it took 22 days for them to complete the job because my axle broke while they were taking the rear tire off. The he service department tried blaming the axle breaking on me but my bike is 10yo with 19,000 mi on the rear tire and it probable seized up inside when they were taking it out. They also made me pay full price for tire and service they took care of the axle THEY broke but I felt as tho I missed 22 days of good days to ride and didn't get a discount. I'm not going here ever again after this and everyone that owns a bike I&apos

Bought a motorcycle oil filter for twice what I could have paid for it shipped online. I will never go there again, nor will I recommend it to anyone. If you want to pay too much but get it today, then go there. If you want to find it for less, then shop around.