We keep our clients by delivering excellent service, not binding, multi-year contracts that handcuff you to using us. No one wants to call a machine about problems with their machines. At Goodwin PC Services, we'll make sure you speak with a real person when you call. We answer our calls live from 8am to 5pm Monday through Friday, with over 95% of our calls answered in 3 rings or less.
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they're short staffed or too busy trying to serve all their clients. Under our GoodWIN Services Plan, we will have a qualified technician working on resolving your IT problem within 15 minutes or less, GUARANTEED.
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they're short staffed or too busy trying to serve all their clients. Under our GoodWIN Services Plan, we will have a qualified technician working on resolving your IT problem within 15 minutes or less, GUARANTEED.
Services
I graduated from the University of Memphis in 2006 with a Bachelor's Degree in Management of Information Systems. Upon graduating, I attended two years of technical training to take a deeper dive into technology to complement the management degree. I would say my greatest strengths are the ability to solve problems and a strong work ethic.
Goodwin PC Services was established in 1996 as an IT services firm dedicated to helping all small businesses overcome their technical challenges. Our ability to service any customer needs quickly and provide solutions regardless of the challenge helped our customers enjoy peace of mind and conduct their business stress free.
It only takes an instant for a business to lose vital customer data, and years or even decades to rebuild credibility and client trust. To ensure your business continues to operate during a natural or human-made emergency, Goodwin PC Services offers comprehensive Data Backup Solutions.
Our advanced programs routinely replicate your files, store them on geo-redundant offsite servers, and routinely test their integrity in preparation for a disaster.Powerful network defenses - we deploy state-of-the-art firewalls and other security programs to keep your files safe from online attacks.
Our advanced programs routinely replicate your files, store them on geo-redundant offsite servers, and routinely test their integrity in preparation for a disaster.Powerful network defenses - we deploy state-of-the-art firewalls and other security programs to keep your files safe from online attacks.
You may not be aware of this, but your employees pose a huge risk to your organization. The vast majority of successful cyberattacks enter networks by tricking office workers or slipping past them unnoticed. Teaching your employees to spot the most common schemes hackers use will do more for your company's security than any piece of software, which is why we've developed our End User Security Awareness Training program.
Communication is key when running daily operations at your company. Here at Goodwin PC, we aim to keep you connected no matter where you are. Our VoIP services help maintain connectivity while you are in the office or even out of the office. Our service includes many features that make communication easy among the workplace and with customers.
Reviews (10)
Andy Y.
Dec 13, 2021
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Jacquie J.
Dec 30, 2020
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BEWARE!!! I had equipment installed by them that I have since found out was the cheapest, least reliable and secure, high profit margin item they could have sold me. Now they want to charge $1400 A MONTH to make sure it's secure... BUT THEY SOLD ME THE EQUIPMENT! This is highly UNETHICAL as well as immoral, IMO. It's a shame during such hard times that ppl and their companies will try to take advantage of others! This use to be a decent company but it seems like ethics left when Covid came, I'm not sure but I'd definitely say LET THE BUYER BEWARE!!
Sylvia Alford
Oct 13, 2020
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Marshall
Aug 26, 2020
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I needed help in a hurry. These guys worked tirelessly to get my company back on its feet again. The professionalism is second to no one. Their quality is unmatched and I've never had to wait for anything more than a few minutes. These are GOOD PEOPLE. I thank GOD we have them on our side. (I'm not privy to prices but the people in charge of the money have nothing bad to say about them and they are all glad we have Goodwin with us now too.)
Sally Cadwallader
Nov 13, 2019
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I am proud to say that Digital Kanvas is a Goodwin PC customer. With Goodwin PC we can always depend on quick, professional solutions to our IT problems.
As a small business owner, I have enough to worry about without having to deal with internet and intranet connection issues. I know that one call to Goodwin PC will always bring me a prompt solution.
Thanks to all the great techs at Goodwin PC!
As a small business owner, I have enough to worry about without having to deal with internet and intranet connection issues. I know that one call to Goodwin PC will always bring me a prompt solution.
Thanks to all the great techs at Goodwin PC!
Mike Clarkson
Aug 13, 2019
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I have worked with GoodwinPC for 4 years. We were fortunate to have been introduced to GoodwinPC while dealing with a ransom ware attack. Our company then operated on a multi-server network system serving 60 operator PC stations that was crippled by the ransom ware attack. Through long hours of diligence and creativity GoodwinPC restored our systems and tediously recovered the large volume of corrupted data. Since then we have experienced and appreciate exceptional customer concern and service. GoodwinPC is especially technically and relationally proactive as well as innovative and responsive.
Tiffany Holmes
Jul 21, 2019
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Jim Cowan
Jul 17, 2019
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Ashley Lantrip
Jul 14, 2019
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It Admin
Jun 20, 2019
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