At NetTech Consultants, we actively listen to our customers. We include a feedback mechanism on every IT Support ticket that comes through our help desk and have maintained over a 97% customer satisfaction rating as reported by the stakeholders directly affected by our work. That's IT Support you can trust.
If you're currently working with an IT Support provider that's not up to par, you may be frustrated with the inability to even get someone on the phone or otherwise get a response to your inquiry. At NetTech Consultants, we've maintained 15 minutes or less response time for our customer help desk tickets, as tracked by our own internal systems.
If you're currently working with an IT Support provider that's not up to par, you may be frustrated with the inability to even get someone on the phone or otherwise get a response to your inquiry. At NetTech Consultants, we've maintained 15 minutes or less response time for our customer help desk tickets, as tracked by our own internal systems.
Services
NetTech Consultants, Inc is a Jacksonville FL based managed services provider. NetTech helps small and medium-sized businesses take control of their IT with managed IT services and managed information security. NetTech also helps application providers reduce costs and stabilize operations with managed cloud offerings.
NetTech consultants understands how important it is to keep your manufacturing IT services operational. In today's world full of supply disruptions and increasing consumer demands, every production hour is critical. Disruptions in manufacturing IT systems can bring a plant to a grinding halt, causing thousands in expenses for each moment your plant is offline.
Healthcare companies have some of the most sensitive and important data in their hands, in the form of ePHI, insurance information, and medical histories. The reputation of a medical establishment is a key concern, especially for a discretionary healthcare services provider. Avoiding downtime and keeping sensitive records secure maintains your health provider's reputational integrity and avoids costly headaches.
When your IT staff devotes the majority of their time to keeping everything running, little time remains for projects that could boost internal operations, improve client service and support new business opportunities. It's an evolving, living system and will always be a cost of doing business. Many companies learn how to convert some of that cost into a competitive advantage.
