MSO-Sweetgrass is now offering a few different ways to have your packages-that have already been delivered to our SWEETGRASS location- cleared though Canada Customs and shipped up to you across the border. We believe this service is the best way to save you money, without hiring a freight company. Both locations are still holding all packages for as long as needed during the border closure with no additional fees.
Professional shipping, receiving, packing and business services. We provide you with a U.S. SHIPPING ADDRESS. Locally owned family business successfully operating for over 17 years, dedicated to providing residents of the Tobacco Valley and Southern Canada with that big city level of service with a small town smile.
Professional shipping, receiving, packing and business services. We provide you with a U.S. SHIPPING ADDRESS. Locally owned family business successfully operating for over 17 years, dedicated to providing residents of the Tobacco Valley and Southern Canada with that big city level of service with a small town smile.
Reviews (14)
Peter
Jan 28, 2022
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Dale Urban
Dec 20, 2021
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Randy Melvin
Dec 15, 2021
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Rene Desgagnes
Nov 22, 2021
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Bill Gess
May 05, 2021
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Sam Xu
Jan 13, 2021
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This is happening in 2020 during covid-19 pandemic.
When I contact them initially about receiving cargo for me with cargo details, they said yes they could take it.
When the cargo arrives, they said they are running out of space and want me to take the cargo out ASAP (not what they claimed on website that they can hold them during the covid-19).
I have to arrange commercial shipping (due to covid-19 the border is closed temporarily) to get the cargo out immediately rather than wait for the border to open and do it myself. This cost me $1000 (1 pallet and a big 15 feet roll).
When I paid them
When I contact them initially about receiving cargo for me with cargo details, they said yes they could take it.
When the cargo arrives, they said they are running out of space and want me to take the cargo out ASAP (not what they claimed on website that they can hold them during the covid-19).
I have to arrange commercial shipping (due to covid-19 the border is closed temporarily) to get the cargo out immediately rather than wait for the border to open and do it myself. This cost me $1000 (1 pallet and a big 15 feet roll).
When I paid them
Ray Bartsch
Jun 15, 2020
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Sara K.
Apr 03, 2018
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I recently picked up a package from Montana Shipping Outlet in Sweetgrass.
The positives; the email communication was great. I received an email to let me know that they had my package. It was very easy to set up an account. When I was trying to figure out my best options, the individuals that I spoke with over the phone were very helpful and answered all of my questions. They were open Good Friday, which made it much easier for me to drive down from Edmonton. And the price was fantastic.
The negatives; while I was in their warehouse I saw employees throwing boxes around. Multiple packages came
The positives; the email communication was great. I received an email to let me know that they had my package. It was very easy to set up an account. When I was trying to figure out my best options, the individuals that I spoke with over the phone were very helpful and answered all of my questions. They were open Good Friday, which made it much easier for me to drive down from Edmonton. And the price was fantastic.
The negatives; while I was in their warehouse I saw employees throwing boxes around. Multiple packages came
Sam Rozendaal
Oct 25, 2017
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I have used this business and the other business located in the same town - this business is superior by far. The staff is friendly and helpful, your items are safely stored, and the prices are reasonable. I am a large business and I have a LOT of goods pass through there with zero errors. I will continue to use them.
Alex Gavinchuk
Aug 30, 2016
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I was Skeptical at first as I have never used a service like this before, nor knew anyone else who had.
Once I signed up they sent me an e-mail describing how everything worked and it all sounded too easy to be true. I sent a test package and few hours after I tracked it as having arrived, I received a confirmation e-mail from MSO letting me know it arrived. After that my concerns were eased I loosened up, in really started sending stuff their way. In the end they asked that I let them know when I was coming down and when I arrived all 26 packages were sitting there waiting for me.
They were
Once I signed up they sent me an e-mail describing how everything worked and it all sounded too easy to be true. I sent a test package and few hours after I tracked it as having arrived, I received a confirmation e-mail from MSO letting me know it arrived. After that my concerns were eased I loosened up, in really started sending stuff their way. In the end they asked that I let them know when I was coming down and when I arrived all 26 packages were sitting there waiting for me.
They were
K. R.
Jul 18, 2016
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Have dealt with them over 20 times in the past years. It's typically quite busy, and the staff are always pleasant. I had a problem with one package arriving damaged, and after some discussion, the owner agreed to give me a shipping credit to compensate me. I appreciate that he listened to me, and we could come to a solution.
Papa Rob
Jan 03, 2016
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I have been dealing with MSO since they opened. The service has always been a valuable one and they have gone out of their way to solve any problems. They let me use their computer to print an invoice for customs. They made a long distance call without charge to clear up a shipping error. They went out of their way to find a new shipment buried under a new shipment. All in all, great people, great value.
Heather M.
Dec 05, 2013
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Today I picked up 7 Amazon parcels that I had had shipped to Montana Shipping Outlet at Sweetgrass. Contrary to what the reviewer below experienced, I have nothing but good things to say about my experience, and believe in giving credit where credit is due.
Communication from MSO was excellent. They were closed for Thanksgiving, and gave me ample notice of this and their Christmas hours. I received an email when each of my items arrived, taking out the guesswork and enabling me to only make one trip.
They were open when they said they would be, and their staff was nothing but polite. The
Communication from MSO was excellent. They were closed for Thanksgiving, and gave me ample notice of this and their Christmas hours. I received an email when each of my items arrived, taking out the guesswork and enabling me to only make one trip.
They were open when they said they would be, and their staff was nothing but polite. The
Stephen T.
Aug 03, 2013
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I have been very pleased with MSO.
There are a small business in an even smaller town(if you can even call it that). I moved to southern Alberta from southern Ontario, where I was a regular client of the UPS store.
The services at MSO is comparable if not better then UPS store, all be it that they don't have all the extras that you will find at UPS. That being said if your only looking for a U.S. address then they are great. What puts them over UPS is the email confirmation of packages, something that UPS never did but always said they would.
In regards to Lisa P. complaint about them
There are a small business in an even smaller town(if you can even call it that). I moved to southern Alberta from southern Ontario, where I was a regular client of the UPS store.
The services at MSO is comparable if not better then UPS store, all be it that they don't have all the extras that you will find at UPS. That being said if your only looking for a U.S. address then they are great. What puts them over UPS is the email confirmation of packages, something that UPS never did but always said they would.
In regards to Lisa P. complaint about them