This whitepaper evaluates the differences between traditional IT support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses. CAI Managed IT has been providing professional IT Support to small and medium sized businesses since 1978.
We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.
We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.
Services
CAI Managed IT, the managed IT services division of CAI Software, LLC, has been helping our national software clients -- as well as local small and medium-size businesses -- since 1978. We provide fully managed IT support services, including technical helpdesk support, server and computing infrastructure planning, installation and support.
Our FREE Network Assessment includes two on-site visits. Our team will get to know your IT environment and speak with key users. Next, we'll follow-up with our assessment and 'best-practice' recommendations to optimize your network performance and security. Give your business a technical roadmap to eliminate threats and system weaknesses and improve operational efficiencies.
We're in this business to help other small businesses grow and move forward. It's as simple as that. We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.
WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them. In the IT Industry, we call this the 'break-fix' practice. That's because this type of company bases the majority of their income on the fact that your technology will break, and you will pay them to fix it.
CAI's continuous support lets us get back to doing what we do best providing our customers with the freshest seafood money can buy. It's comforting to know that we're being protected 24/7 by the latest network security technology and, more importantly, a partner with the expertise to deploy it. The switchover to the fully managed service was, for us, a no brainer.
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