Emerald City
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Emerald City
At Emerald City, we understand there is no place like home to create memories with your family and friends. Our team is here to guide you in designing a space that feels relaxed, with products to be proud to call your own. We take pride in our customer service and satisfaction. We also believe in shopping locally and being involved in the community.

John and Shayna have been working with stone countertops since 2003. Since then they have expanded their knowledge, showroom and team to include full kitchen and bathroom design and renovations. They started their business in 2011 and were married in 2012. They live on Cape Cod with their baby boy and three rescue pets.
Services
At Emerald City, we understand there is no place like home to create memories with your family and friends and unwind after a long day. We know that your kitchen and bathroom are important spaces in your home. We are here to guide you in designing a space that feels relaxed, with products to be proud to call your own.
With many years of experience in the natural stone industry, let us help you in making the right choice for your lifestyle, decor and budget. Granite isn't just pretty to look at, it's a strong natural stone with hundreds of unique colors and patterns available. When upgrading your kitchen or bathroom, nothing stands out like a new granite countertop.
We were one of the first local companies to start carrying quartz when it arrived years ago. When you need a countertop that is durable and will last a lifetime, quartz may be the right choice for you. There is no need to seal and it typically comes with a warranty. Visit our showroom to choose from hundreds of colors and patterns that will fit your home, personality and budget!
Whether you are looking for a vanity for your bathroom or a brand-new kitchen, we can provide cabinets for your desired style, design and budget. Get the kitchen you have always dreamed of or select some budget-friendly, pre-built cabinetry for a house-flip. We can help you decide which cabinet line is best for your style, budget and family needs.
At Emerald City, we follow a specifically designed process for our renovations. This procedure allows you to understand the various phases of the process and assists our team with the schedule. We find this to be helpful since we realize it can be a bit overwhelming when thinking about selections, schedule, budget, etc.
Reviews (9)
Kate Ferreira
Kate Ferreira
Nov 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Just had an old shower removed and new tile shower installed in master bath. Very happy we chose Emerald City! They were so helpful with design and tile selection and great project management and installation. We definitely recommend Emerald City!
Services: Water fixture installation, Tile fitters
Charlene N.
Charlene N.
Oct 07, 2021
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John the owner is the best contractor that I have worked with. His company installed cabinets in our kitchen several years ago and did everything promised. I can't say enough about them. I wish more contractors were like him.
Steph R.
Steph R.
Sep 28, 2021
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Really wanted to like this place and support local business. I visited in-person Saturday morning and the person running the business was "covering" and not able to fully help me. I wanted to switch my granite for quartz and was looking for design help and information. I provided my info and was told someone would call me and that the process would consist of an in house visit for measurements and a designer would come to ensure that the color & cut would match. Fast forward to today, no call back. So, I call and the person tells me that they don't have designers come on-site
Jan
Jan
Sep 23, 2020
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As you can see from past reviews, there seems to be a formula that these folks use for bad reviews - #1 deny deny deny (I don't know these people) even though they do know. #2 lie, lie, lie and attack their integrity (even though I don't know these people, they are bad), or #3 come up with some other "snappy response". They work very hard on their bad reviews. Too bad they don't work so hard on honest business practices..... It will be interesting to see what they do with this review, and please weigh their formula for responses to bad reviews as you consider them... Are these bad reviews all from
Np Smith
Np Smith
Jun 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Emerald City ripped out my outdated counters and installed an absolutely gorgeous Colonial White granite. They were professional, on time, courteous, and did a fabulous job. And they worked around my four small kids. Very good prices, as well. I highly recommend!!!
S. Carey
S. Carey
Aug 08, 2018
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The Emerald City crew has hit it out of the park one more time for us!! It couldn't be any easier from start to finish. My new counter tops are gorgeous and if it weren't for John's advice and expertise, it never would have turned out so wonderful. Thank you very much!
Fred W.
Fred W.
Oct 01, 2017
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Again, my wish is not to escalate.

It is interesting that the Response by Emerald City to my first post of 05/11/2015 is no longer on this site (I was the first to review Emerald City). John posted to the readers at that time that obviously this post must be ignored as the person lives in San Diego and thus it can't be a review of his company. Now when you read my second-post on 12/30/2015 there is context. Please note that his first post accepts no accountability at all for anything that I had detailed about my experience.

Now I see John has been at it again. Let's read his latest
Borislava Shull
Borislava Shull
Sep 06, 2017
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The worst experience ever. We gave them the business because we new the family.This is the way they left the front edge of the fireplace.The pictures speak for itself. Always late for their appointments, unreliable, complete lack of professionalism. Do not recommend.
Nicky M.
Nicky M.
Sep 05, 2017
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Shayna & John went above and beyond to make sure that we got everything we wanted in our new counter tops. They made sure that they explained in detail the pros and cons of each different stone we were considering and they also were super patient with me because I was pretty particular about the look that I wanted (and the price ) Everything was efficient and the explanations & check lists of items to go through meant that we were all on the same page. We couldn't be happier with the entire process from start to finish and we look forward to enjoying this emotional, (seriously, counters