After nearly three decades of experience in this industry, we've come to realize that while a lot of Milwaukee outsourced IT support providers do one or two things well, they're clearly lacking in other areas. Slow remediation times and nagging issues are signs of an IT company that doesn't have the experience or the processes to properly serve their customers.
Reacting to problems and simply trying to maintain the status quo is indication of an IT company that lacks the leadership skills to drive a business forward. Waiting days for an update on a ticket or weeks for a quote on new services is a signal that your IT company has scaled to the point that they've lost their personal touch.
Reacting to problems and simply trying to maintain the status quo is indication of an IT company that lacks the leadership skills to drive a business forward. Waiting days for an update on a ticket or weeks for a quote on new services is a signal that your IT company has scaled to the point that they've lost their personal touch.
Services
At CTaccess we've designed our business to fill what has become a sizeable gap in the IT marketplace. Larger IT companies, who are equipped to offer the strategic minded solutions that can drive small businesses forward, often times lack responsive and personal support. While smaller companies, who can excel at providing a more personal relationship, are often times forced into a reactive cycle that offers little to no strategic insights.
Do you feel like you are spending too much of your time managing technology headaches? Maybe you even outsource IT, but problems still fall in your lap on a daily or weekly basis?. The problem with many small business IT service providers is that you're afraid to call them. What will it cost? How long will it take?
Does your company have an upcoming IT project where you'll need expertise or extra man power? Do you have a tough problem that you need help tackling?. CTaccess provides professional and personalized IT services on a project basis.
Whether we are partnering with your internal IT staff that needs to be supplemented for a specific project, or responsible for deploying new technology across your organization, we excel in getting things done on time and in budget.
Whether we are partnering with your internal IT staff that needs to be supplemented for a specific project, or responsible for deploying new technology across your organization, we excel in getting things done on time and in budget.
Empower your team to connect whenever (and however) they want - whether it be through call, chat or video. Your employees should be able to reach customers from wherever they're working without friction - home, out-of-state, in the car, or even in a different country. It can be used on most kinds of devices - desk phones, desktops, smartphones, laptops, tablets.
CTaccess provides all-inclusive support to Mac systems. Whether your organization is Apple-only or needs hybrid management for Mac and Windows, our experts will make it work in harmony. Many companies using both Mac and Windows simply "accept" inefficiencies between the two systems. We'll tell you now, this should never be the reality.
Reviews (2)
Sue Bartos
Aug 02, 2015
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I have been working with CTaccess for IT support for years now. They keep us up to date on the latest computer and network technology. They help us plan for the future, and they respond quickly when we need help. They have been instrumental in keeping our law firm environment moving forward with technology. We appreciate a great relationship with good people and have fun in the process!
Jeffrey Santaga
Jul 30, 2015
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We are a mid-size company and were referred to CTaccess by our software provider's programmer at a time of great need. They responded right away, assessed our immediate needs and got us up and running. We had been running smoothly for a period of some months and then chose to take advantage of the monthly maintenance program CTaccess provides to assure we would continue to run smoothly. They now address all of our maintenance, software and licensing updates, hardware and software installations, issues that pop up from time to time, and monthly reporting. We not only have the confidence in the capacity
