We maintain and repair all types of swimming pools and spas with quality and attention to detail. Our goal is to make the lake a better place, one pool and spa at a time! We love calling Lake of the Ozarks home. It's an ideal setting to raise our family and continue to build our business. Bullfrog Spas offers a complete selection of premium portable spas and hot tubs in sizes, layouts, color combinations and styles to suit every need.
Visit us at 1040 Hwy KK, Osage Beach, MO 65065.
Visit us at 1040 Hwy KK, Osage Beach, MO 65065.
Services
At Pacific Pools at the Lake, we work hard to make sure your pool and spa is the perfect place to enjoy. With pool and spa service year round, we help take the hastle out of owning a pool or spa. We can service and repair any type of pool or spa. We also sell, install, and service hot tubs and service pools.
We are proud dealer and service company for Bullfrog Spas to provide exceptional sales and service for our line of spas and hot tubs! We also carry a full line of pool and spa maintenace products and parts, including (but not limited to) the items below! Stop in to our showroom to see the full line of products and parts available.
Reviews (6)
Daryl Deckard
May 03, 2021
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Tamara Pittman
Apr 16, 2021
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Very rude person who answered the phone there this morning when I called!! This woman told me I should just look the information I was calling for up myself online. I was like "wow." She was extremely hateful on the phone telling me we are not accepting any new customers. Guess these folks don't need our business folks don't waste your time calling this place!
Somee Channel
Aug 15, 2020
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COMMUNICATION is good. I ordered my Bullfrog spa and the delivery was scheduled. They also called before heading my way to confirm arrival.
SERVICE is exceptional. The staff is friendly, knowledgeable, and thorough. My hot tub was delivered and installed properly, and they had me up and running with a full, treated hot tub before leaving.
EXPERTISE is always something I look for in people I work with. Pacific Pools has been able to answer my questions satisfactorily.
PRODUCT QUALITY: I chose a Bullfrog brand hot tub based on thorough research. Bullfrog is the only brand I'd go with at this time
SERVICE is exceptional. The staff is friendly, knowledgeable, and thorough. My hot tub was delivered and installed properly, and they had me up and running with a full, treated hot tub before leaving.
EXPERTISE is always something I look for in people I work with. Pacific Pools has been able to answer my questions satisfactorily.
PRODUCT QUALITY: I chose a Bullfrog brand hot tub based on thorough research. Bullfrog is the only brand I'd go with at this time
Mike Thomas
Dec 22, 2019
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I really can't comment on their service quality since I have been in and called 8-10 times concerning a leak in my spa and no one EVER came out or called even though I was told it would be taken care of. Customer Service is NON-EXISTENT. Mark, who did respond after selling and delivering the spa has left the company. If you want service for your purchase, Do not go here! One Star only because I can't give Zero stars to match their service.
Jeff
Oct 14, 2019
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If you expect no communication about service and billing, this is the pool company you want. Third year of the relationship and still no effort to do what was promised. Pool not opened when scheduled. No communication on next steps or when repair work earlier discussed would be done.
Call the owners and still no action. Did receive a bill though. Also, replaced a pump last year that only because I asked about did I get a bill for it. Old pump still here for me to do something with.
The one star is because the weekly guy Mike did do a good job last year after opened. If you don’t want a pro
Call the owners and still no action. Did receive a bill though. Also, replaced a pump last year that only because I asked about did I get a bill for it. Old pump still here for me to do something with.
The one star is because the weekly guy Mike did do a good job last year after opened. If you don’t want a pro
Mark Thompson
Aug 24, 2018
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