Family Financial Credit Union
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Membership is open to the community. Anyone who lives, works, worships or attends school in Allegan, Kent, Mason, Montcalm, Muskegon, Ottawa, Oceana, or Newaygo County can join and benefit from the great financial products and services offered by Family Financial Credit Union. For more information on the benefits of membership in Family Financial Credit Union, stop by one of our four convenient locations or call 231.733.4600 or toll free 800.332.0779.
Services
Family Financial CU is seeking a full-time Call Center Representative. Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and problems regarding accounts, payments, products, and services. Completes and maintains related reports, records, and files.
Remote Deposit Capture ("RDC") is a new tool that is designed to make it easy and convenient to deposit checks anywhere, anytime from your camera enabled (Android/IOS) smartphone into your account. This FREE services makes it easier than ever to bank with FFCU! To get started, download Family Financial Credit Union's Mobile Banking App today from the iTunes store or the Google Play store.
We're thrilled to announce our brand new partnership with Zogo, a mobile app that teaches you financial literacy, and rewards you for doing so! Zogo is a gamified financial literacy app that rewards users for completing bite-sized financial literacy lessons on intelligently saving, spending, and managing their money.
Get paid to bank here! Choose from one of these three accounts that will pay you cash back with easy qualifications to earn rewards. Don't worry because if you do not qualify within any monthly cycle, you still receive your checking account for free and will have the opportunity to qualify again during the following monthly cycle.
A Certificate of Deposit (CD) gives you a competitive, fixed rate of interest which is locked in at the time you open your account. CD's at FFCU are available with a minimum deposit of only $500.00. CD's are available with 6, 12, 24, 36, 48 and 60 month terms. This certificate deposit account allows even small investors to earn CD rates.
Reviews (8)
Cheryl Harrington
Cheryl Harrington
Jan 21, 2022
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I'm very pleased with the different branches in the people that work there. They're very kind patient and accurate.
Brooke May
Brooke May
Aug 25, 2021
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Their fraud protection isn’t good. I had 2 fraudulent charges that I called when they were pending, they said there wasn’t anything they could do at that moment and wanted me to call the company to make sure I didn’t make any purchases. But they said multiple times “you sure you didn’t buy an airline or bus ticket” “just make sure you didn’t buy anything” when I knew it wasn’t me since I didn’t use my card in over a week at this point. Then I called back a few days later once the payment posted and a different lady asked “why didn’t you answer the fraud company when they
Josh Sherry
Josh Sherry
Dec 15, 2020
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I had a terrible experience with Family Financial! Go to any other credit union and your receive better service!
Jason Walters
Jason Walters
Jan 11, 2020
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Very polite customer service, very fast, I finance my car loan through these guys, they're Great.
Patrick Everett
Patrick Everett
Dec 30, 2019
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Fantastic customer service,even when customer tries to use credit card instead of atm card,atm ate it,as per instructions of credit card company.Great people and service!!
Debbie Parker
Debbie Parker
Dec 13, 2017
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Great customer service. Willing to go the extra mile for their members. Very pleased with their service. Big difference from dealing with a bank.
Cody Munro
Cody Munro
Dec 08, 2017
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Great, fast service. Very knowledgeable staff, extremely friendly. Competitive rates, and free lollipops.
David Taylor
David Taylor
Jun 26, 2017
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EXCELLENT PLACE TO DO BUSINESS WITH. Easy place to work with for an auto loan and they don't make their customers jump through hoops to borrow money for a new car. HIGHLY RECOMMEND!