Craig's Custom Upholstery

Brought in my bike seat for a simple recover. 12 days later, (never called), I come in, pick up the seat. Assumed it was perfect($204). Got home and took a closer look. Household size staples, half into the seat, the rest squashed flat, all over the place. Not trimmed, scrap fabric flopping in many places. Didn't use any method, stays, adhesive, heat gun, to insure cover was on the seat and not looking like a trampoline. Told me, it would settle in. Ridiculous. Told me, I've been doing this 40 years. I know. Realized who I was dealing with. Didn't bother telling them, I've been getting seats recovered

They did an excellent job replacing the headliner on my suburban! The front desk person was very personable. We will definitely use them again!

Craig and Cindy are super knowledgeable about the upholstery industry. They do incredible auto upholstery!

I had used this guy on several classic cars. I always provide the covers and foam. The quality dropped off in a bad way. This time the seats had bad stretches in odd directions. The glue he used failed. The vinyl surfaces came back with extra holes from hog rings that were apparently misplaced and removed. Never again Craig! To top it off they lost my armrests and then told me that my seats never had them and was not a factory option (rear bench 80’s K5 Blazer)

The service was awesome. Not only did they explain the pros and cons of one type of material over another, they offered to fix the sun visors while they were replacing the rag top. And the price was easy on the wallet!

Craig's crew did an amazing job on our boat. Very professional great value for the price and nice to deal with. Going back to him for more work. Total quality.

I brought my 26ft Tri-Toon to Craig's because the two bimini tops were shot and needed to be replaced. Craig gave me a quote for the new biminies as well as two new zipper boots. After taking delivery, I was very please with the quality of the work. I brought my boat back after I had a deployment issue and Craig made the needed adjustments three months later. These are great people to work with . Craig's wife, Cindy, showed me the completed job and helped me secure everything for travel, I would not hesitate to hire them again.

Had a complete interior done with vinyl top on our Dart GT. Used their experience on what would look best with my color change and I am not disappointed. Looks great, the leather work alone is outstanding.

CCU was highly recommended by several folks in the auto industry whose only experience with their work must be either old or anecdotal. I had a dash installed. It was loose. It was ill fitted. It was something I could have had done on the South side of Phoenix—for a LOT less. Craig has been around for decades and seems to continue getting business based on a reputation he gained ages ago. Personally, this is one of the last shops I would recommend.
Grades:
A for budget
C for execution
D for attention to detail