Established in 2016, Zach's Bikes is the locally-owned product of decades of combined experience in the industry. Moreover, we know and ride the stellar trails, gravel and tarmac that are so abundant in and around Klamath Falls. Our mission is to equip you with the tools and knowledge you need to explore the basin on two wheels.
That means service. From single speed to electric shifting, fully rigid to full suspension, we've got you covered and then some. We're proud to say our mechanics are some of the best in southern Oregon. That also means sales. We get that a bike is an investment, and our low key approach to finding you exactly the bike and riding accessories you need is central to who we are.
That means service. From single speed to electric shifting, fully rigid to full suspension, we've got you covered and then some. We're proud to say our mechanics are some of the best in southern Oregon. That also means sales. We get that a bike is an investment, and our low key approach to finding you exactly the bike and riding accessories you need is central to who we are.
Services
While bikes started out as simple machines, they are far from that anymore. With technologies borrowed from the aerospace and automotive industries, as well as many technologies of their own, modern bikes take a trained and qualified individual with the right tools to work on. We at Zach's Bikes strive to bring the best and most up to date service practices, techniques and tools to the Klamath Basin.
With technology borrowed from both the Automotive and Aerospace Industries, bicycles are no longer the simple machines they once were. You expect us to have the knowledge, experience and tools to get the job done, of which we will not disappoint. What you don't necessarily expect from us is our ability to deliver that expertise in a way that is friendly, thorough and up-front.
This is a list of our basic service packages. If what you need is not listed, fear not! A majority of our work is done outside of these pre-defined packages. Please inquire or bring your bike in for a quote for these services. These prices include only our labor. Many of these services do require additional purchase of parts that we will discuss with you before doing the work.
Discovering something is wrong with your bike can be kind of stressful. You might not know what caused it, you probably don't know how much it will cost, and you definitely do know that there will be some point in which you cannot ride your bike while it's being fixed. This is a handy little tool we developed to help you get an idea of what something costs.
The absolute most frequent damage we see on bikes is caused from poor transport and not everybody has the means to transport a bike safely. Let us take the hassle out of your bike repair service by picking up or delivering your bike right to your doorstep. As with any bike service, we will perform an inspection before we start any work.
Reviews (23)
Jamie
Dec 14, 2021
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Traded in one bike for another!! Got a Marlin 4 Mountain Bike ❤️ ❤️
I brought in my 2021 Fuji to either fix or replace. Both options were thoroughly talked about, which included estimates. Customer service was excellent, patient and reliable. Highly recommend this shop over any other shop in Klamath. Store os clean, organized, professional with lots of options for your biking needs.
I brought in my 2021 Fuji to either fix or replace. Both options were thoroughly talked about, which included estimates. Customer service was excellent, patient and reliable. Highly recommend this shop over any other shop in Klamath. Store os clean, organized, professional with lots of options for your biking needs.
Joel Terhune
Dec 03, 2021
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Terri Horn
Oct 21, 2021
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After an initial bit of confusion about when minor repairs on my bike would be completed, the employees at Zach's went out of their way to provide excellent followup and even delivered my bike to my front door! They are dedicated and thorough...I highly recommend Zach's for anything related to bicycles.
David Stark
Oct 17, 2021
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Straightforward, honest, quick, courteous. Everything I’m looking for when I need service on my bicycle. I really appreciate how they provided an inspection with an itemized list of costs broken down by material and labor. Helped me to pick the things that I wanted to prioritize to get done. I will be back to this business and I recommend you frequent it as well!
Brian Leslie
Aug 03, 2021
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Lucas Zoll
Jul 27, 2021
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My wife purchased me a bicycle from Zach’s bikes and they did an awesome job helping her along the way. Their commitment to their customers and amazing customer service made us want to go back so that we could purchase our son a new bike. We are grateful that the Klamath basin has a bike shop like this that is committed to ensuring the customer leaves happy.
Matthew Johnson
Jul 11, 2021
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I have a soft spot for bike shops, and my experience here was far and away the best I have ever had at one. I took my busted road bike in figuring I might need to leave it for a day or two - and would miss out on some great riding around the Klamath Falls area. The staff there immediately put it up and went through several tests to figure out the problem - on the spot! When I left the bike was in a condition I hadn't seen since the day I bought it 6 years (and thousands of miles) ago. Cannot recommend Zach's highly enough.
Jim J.
Jul 10, 2021
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Braden Wallake
May 14, 2021
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Amazing place. Bought a used Diamondback Release 3 back in December and I had a couple other places check it out.
None of those places could get it right.
Brought it here, it took less than a day before I received the text letting me know it was done.
Just took the bike out for its first ride since they fixed it up. It’s running like a gem!
I’m so happy. I’ve been dying to ride every day since I got it.
Highly highly recommend!
None of those places could get it right.
Brought it here, it took less than a day before I received the text letting me know it was done.
Just took the bike out for its first ride since they fixed it up. It’s running like a gem!
I’m so happy. I’ve been dying to ride every day since I got it.
Highly highly recommend!
Unique M.
May 14, 2021
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Customer service- 5 stars
Prompt friendly and communicative. I received a call the next day of the recommended service, and once i confirmed the repairs I wanted completed, I received a detailed service estimate via email.
Quality of service- 5 stars
Two bikes- both required adjustments/tune ups. one is very old and had tires replaced, the other had a quite a few minor issues. Recommended work was approximately $150-200 each.
I did not complete all recommend work at this time. Instead completely what was necessary to safely ride bikes a few times a month (~$120).
And guess what?!?!? No attitude
Prompt friendly and communicative. I received a call the next day of the recommended service, and once i confirmed the repairs I wanted completed, I received a detailed service estimate via email.
Quality of service- 5 stars
Two bikes- both required adjustments/tune ups. one is very old and had tires replaced, the other had a quite a few minor issues. Recommended work was approximately $150-200 each.
I did not complete all recommend work at this time. Instead completely what was necessary to safely ride bikes a few times a month (~$120).
And guess what?!?!? No attitude
James H. Schols
Jan 01, 2021
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Ken Kendall
Oct 06, 2020
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Diego Diaz
Jun 14, 2020
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The staff was very knowledgeable and friendly with helping me select the bike I wanted and answering all of my questions. It was a very easy and pleasant experience for someone like me, who hasn't ridden a bike in years and doesn't know a cyclocross bike from a cruiser. I went in, bought, and walked out of the store with a bike that was perfect for me very quickly.
Lorena Corzatt
Jun 10, 2020
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You guys are rockstars! I purchased my eBike and my Burley trailer from Zach's and they have never steered me wrong.
Today I was running errands and had a mechanical failure on my trailer. I spoke to Aaron and he offered to come get me. When he arrived only about 10 minutes later he assessed the problem immediately, fixed it and sent me on my way. It was a very simple problem and Aaron explained it to me, told me how to prevent it in the future and didn't charge me a dime.
Thank you, thank you, thank you!🥰
Today I was running errands and had a mechanical failure on my trailer. I spoke to Aaron and he offered to come get me. When he arrived only about 10 minutes later he assessed the problem immediately, fixed it and sent me on my way. It was a very simple problem and Aaron explained it to me, told me how to prevent it in the future and didn't charge me a dime.
Thank you, thank you, thank you!🥰
Laura Anderson
May 28, 2020
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Keith Rhine
Jan 19, 2020
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The team at Zach’s did an awesome job switching all of the components from my bike to a new Titanium frame I bought elsewhere. They let me watch them and/or help them as they did it. There was a challenge or two, but it didn’t even phase them. They handled it all with speed and professionalism. I highly recommend them for anything bike related.
Darrin W.
Nov 22, 2019
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I live here in Shasta Lake ca and there is only 1 Trek dealer and I refuse to give them my business. I found out about Zach's bikes by looking for other dealers. Deciding to go more north then south I came across Zach's bikes in Klamath and couldn't be more happier that I found this place. Zach and his entire staff are nothing but polite and very professional. Every time I call Zach, he is nothing but courteous and very helpful. Very happy that I found this place. Little bit of a drive but well worth it. Thank you Zach's bikes for your excellent customer service and professional
Bill Overman
Jul 29, 2019
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James S.
Jul 27, 2019
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Scott B.
Jul 22, 2017
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When we were looking for a new bicycle for our 12 year old we happened into Zach's. What a fantastic happenstance! We were somewhat novices when it came to purchasing a bike, they were really helpful in choosing the correct model for him (and he loves it), they followed up with offering a teen ride with experts (both my Son and Daughter participated and loved it), loaned a bike for my daughter to use - hers was not at the level needed to go on the ride (safety and equipment), and then took them and the group for ice cream after! We have since purchased a new bike for our daughter (custom
Alexander B.
Jul 20, 2017
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Brought my bike in for a major overhaul after years of outdoor weather abuse (and bike unuse). I got a very clear and specific estimate for parts and labor, and when I reviewed it with Zach, he noted that this was to put it back in "nearly new" condition, and that I could forgo a couple of parts replacements (and labor charges) and it would still be working "great."
Got my bike back in less than a week and it rode like new. Charges were very reasonable and the work was great. In less than a week, I got a flat (front). When I took it in, they fixed it promptly and without charge
Got my bike back in less than a week and it rode like new. Charges were very reasonable and the work was great. In less than a week, I got a flat (front). When I took it in, they fixed it promptly and without charge
Ross Y.
Jul 19, 2017
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On a recent trip to K. Falls, Zach's Bikes was the absolute first stop after spilling off the choochoo on a warm, sunny morning. With my touring bike being the only mode of transportation, I needed the lay of the land. Thankfully, Zach, he of the eponymous LBS, was gracious enough to give me the scoop on all the local bike trails, the driving habits of the locals, and the good eats of the area. He even texted me a .gpx file of a mapped route that he and his buddies had ridden recently. With that information, I was able to plan a nice, scenic route that got my little trip off to a great
Chris M.
May 05, 2017
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I have nothing but great things to say about this bike shop. Zach was helpful in the past with my bicycle needs and when I found out he opened his own shop, I knew it was going to be top notch. I wanted to find a commuter bike, so I called them and told them what I was looking for, and by the time I drove in, they had one all prepped and ready to test ride (kudos to Kyle!). Who does that?! It's the little things like that that make this place stand out from others in town. I was fitted with the right bike for my budget and received the care and attention that someone buying a bike five times