Core Primary Care-Portsmouth

Look at all these 1 star reviews. So sad. Every month, and I mean every single month the same problems trying to refill prescriptions. Either the doctor doesn’t receive the messages or she just doesn’t care to sign off on them. EVERY SINGLE TIME. It’s beyond frustrating. And the girls act as though it’s a personal attack on them when you have to call every day. Let’s not even get into the wait time on hold. And yes I’m aware their are employee shortages everywhere.

Had a routine colonoscopy was given to much antistatic and woke up with congestion and sore throat from to much propenal was given antibiotics for phenomena set home. Called told office was running a fever of 102.5 no problem gets worse go to emergency room. Next day office never called to see how I was after they over meditated me and to see about my temperature.
I cannot give a good rating for no follow-up after they knew that they screwed up.

One again I waited over a month for an appointment and a few day before, they call and reschedule 3 weeks later. Looking to get out of Core asap. I would suggest everyone do the same.

I am frustrated with the system Core has developed for appointment scheduling. For instance I was tying to set up an appointment with my PCP for a Medicare check up. At the same time I needed to talk with my doctor about a prescription that I have. I was told that I couldn’t do that because Medicare would not pay for the second item & I would have to pay it. Therefor I have to set up 2 separate appointments. Are you kidding me? I had heard that was true for everything before but didn’t believe it. In this case, the RX discussion will be in the Medicare appointment any way because of what the

It is virtually impossible to call my doctor. They have centralized the switchboard, then send you to someones voice mail who never returns the call. I have a broken foot and can't get a followup appointment to tell me if it's healing or needs surgery. They used to be good ( I've been with them for 25 years). Now it's a bureaucratic morass. And they are wizards when you compare them to their billing department.

It is not my actual dr that I had an issue with. I asked for my annual appt online. Instead it was billed as a med. visit. My insurance company spoke with the billing dept and they refused to change the code for billing. I of course had to pay for the visit which was over $200 for a 15 min appt online. My ins co. covers a 1 yr annual physical but of course Core gets more $ if I pay out of pocket. I was later told that physicals cannot be online... hmmm interesting. Finally got a letter from the finance dept asking not to advocate for myself anymore. Classy group of people..let me tell you. If they

I’d leave zero stars if it were an option. Always get a run around from office and the call center ;where every single number listed calls to, by the way or so I was told today). I have to make, and pay for, appointment just to give a quick answer to my DR. Then, I’m assigned to new DR by Core (not my choice) and have to pay to see the new Dr. For same thing I paid for 6 weeks ago!! What? The notes the first Dr. tok are not good enough?! They are thieves pure and simple. Sadly only 2 options for medical care - both equally horrible staffing.

I love my PCP, but find Core to be a money grabber. I just resumed going to my PCP a couple of years ago after leaving the practice for a decade due to Core dropping our insurer, and then charging more than double for services with no out of pocket discount whatsoever--and no warning!
Now I have a plan they accept, but they are charging $25 for preventative care visits that are supposed to be 100% covered, by law. Their workaround? Call it an "extra care" fee and have you sign a waiver hidden in the stack of papers they give you upon arrival--with no explanation or detail of what 'services' "extra

I, along with other members of my family, have had horrible experiences at this office. The level of unprofessionalism is unspeakable. For one thing, it is impossible to get an appointment. I have turned to Urgent Care/Convenient MD numerous times because this office cannot see me for things that a Primary Care office should be able to. I recently called to try and get a prescription filled for something that was somewhat an emergency, they told me they would see if they could fill it without seeing me, and then never called me back. About two years ago, my younger brother had a series of consistent

Core is worried more about profits not ppl. Ive been out of my meds for 9 days. Blood preasure and chorlesterol meds. My head is pounding for days . But my doctor wants do repeat blood work that was done 3 months ago. Money over ppl. They should be ashamed of themselves.