iPhone Doctor
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iPhone Doctor
Since 2011, iPhone Doctor has become a true industry leader, setting new standards in customer service. Our number one priority is customer satisfaction and quality smartphone repair services. We have become the premier iPhone Repair Service in Las Vegas, Nevada. Our highly trained technicians work diligently to ensure your iPhone repair is complete within 15 minutes or by the end of one business day.

Big or small, our highly trained staff can assist you in providing a diagnostics on your device with ANY issue. These guys are so great! They fixed my iPhone 6 Plus screen in 20 minutes and they hooked me up with a few accessories! They definitely do quality work, and the prices are very fair.
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We started from humble beginnings, with a small operation, one workstation desk and one technician. Additionally, we also sold refurbished phones from a car audio store and eventually opened our doors in Las Vegas, NV to service repairs and sell refurbished devices.

Whether you're a secret agent who jumped out of a plane and forgot that your iPhone 6 was in your pocket so it took a painful journey to the ground without a parachute, or you just dropped your tablet in the toilet.Don't worry, we've been there ourselves; maybe not the secret agent part, but we understand how traumatic it is when you break your precious devices.
Thank you for visiting the iPhone Doctor. We thank you for your inquiry, and we will follow-up within one business day. You can reach us directly at (702) 638-7200 or feel free to use our quick and easy Online Contact form to send us any questions, comments, or concerns. Our friendly & professional staff is standing by waiting for your call or e-mail.
Reviews (22)
Jeremy U.
Jeremy U.
Jan 29, 2022
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My wife's IPhone 11 was stuck on a restart loop, Mason takes a look at the phone and disassembles it then begins troubleshooting it like a boss. He fixes it in less than 10 minutes and to say we were impressed is an understatement. This guy isn't an IPhone Doctor he's THE PROFESSOR !!!

We also had a broken screen replaced on our IPAD mini 2, Molly gave us a low price of $55 to have it fixed. We have gotten quotes from other places to have the screen fixed none lower than $150. This place is definitely the real deal .
Tiffany B.
Tiffany B.
Jan 10, 2022
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Mason was the best. I brought my iPhone 13 in to have my screen protector put on and he handled my phone as if it was his own. Mason was very friendly and my phone is now protected thanks to Mason. I would definitely recommend this business and be sure you have Mason help you. Thank you Mason for such good customer service.
Mike Crawford
Mike Crawford
Jan 04, 2022
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I have used this service a few times and have never been disappointed .Small Business owner that is always friendly I am going back and here in the future to get some battery replacements
Evelyn G.
Evelyn G.
Jun 02, 2021
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Mason is the nicest person ever! He's very kind and attentive! The lobby was clean and organized! The environment was very welcoming! And Mason turned a negative experience into a positive one! Thank you so much! I highly recommend visiting this store for your repairs!
Dana J.
Dana J.
May 30, 2021
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Excellent Fast Service. This location is located in the shopping center of Stephanie and Wigwam Parkway off the 215 (next to Farmer Boys) My son broke his phone screen and it was cracked and we couldn't see anything. I came in for a quote and they were able to fix the phone the same day within a hour. We were so happy to have the phone working again. I waited almost 3 months to do the review but the phone is still working perfectly. The staff was friendly and trustworthy and all the information they gave was accurate and correct. The pricing varies based on your phone but the pricing seemed
Dana R.
Dana R.
May 29, 2021
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Avoid this phone repair service at all cost. Turn and burn with no quality control and the manager has an attitude. I should have known better when i finally looked on yelp and saw their ratings. Lesson learned. Found a way better company. The owner was polite and warranties his service for 90 days not 30. He stated that he end up getting a lot of business from the iPhone DOCTOR, because of their reputation, poor quality repairs and bad customer experience.
Lance Oldstrong
Lance Oldstrong
Jan 26, 2021
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My phone’s power jack had been unreliable for some time. During quarantine and social distancing, it was getting so sketchy it would only work with 1 iPhone cord, and with that one it was 50/50 if it would charge and stay charging.
The tech quoted me $66 for a new jack when I called. When I got there, he came to the passenger side of my car with mask and gloves on. He had me hand him the phone through the window and I put it on the disinfecting wipe in the palm of his hand.
10 minutes later he brought the phone back, and told me his first step is a thorough cleaning before removing the existing
Julia V.
Julia V.
Jan 15, 2021
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TWO separate times I have gotten my phone fixed by this company and only a few days later each time my phone breaks again. The workmanship is very faulty and unskilled. If you drop your phone on carpet, or set it down on the counter with any amount of force, the screen will crack after taking it to the iPhone "doctor". I took my phone back after this occurred and they refused to fix it! Even though it was just a few days after they had "repaired" it. All they offered me was $10 off-- what a joke! Take your phone elsewhere and learn from my mistake. This company hires back door
Bob G.
Bob G.
Jan 01, 2021
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Service is awful would not recommend. Try and call them and they answer and don't say anything on the other end.
Nick Victor
Nick Victor
Oct 24, 2020
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I just called and stopped by this store. I thought my iPhone’s screen broke but when James came out of the store to check my phone, it was only the new screen protector that needed to be replaced! Because of James’ honesty, he saved me $105 and I only paid for the new phone’s protector. His customer service is a true 5 star service.
Heather Amador
Heather Amador
Oct 10, 2020
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I highly recommend coming here! Did a fantastic job and it didn’t take long at all, 15 minutes just as was promised. I’m going to tell my friends and family
Kevin D.
Kevin D.
Sep 26, 2020
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They are the WORST! DON'T TAKE YOUR PHONE THERE OR WASTE YOUR TIME.

My son took his phone there. The lady said come back a week later if you have any problems. He did and the rep said she was fired and refuse to help him with his phone after explaining everything to them. We have gone to this location for 2 years and each time its someone new and the service gets worst and worst.

Find another company that actually cares about the service they provide
Mstr Kevin L. D.
Mstr Kevin L. D.
Sep 26, 2020
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They do not stand behind their products and services. Total scam artist. I would never take my phone there again.
Larissa K.
Larissa K.
Jun 12, 2020
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Jaz is super nice and helpful. He fixed my broken iPhone screen in record time. I got a deal on an Otterbox so hopefully the screen won't break anymore since I drop the phone throughout the day, everyday. I have insurance but the guy at the Sprint store said the camera was broken so I couldn't turn in the claim. Jaz said there is nothing wrong so the camera. Happy I stopped in. David is a nice guy too. 5 stars all the way.
Quoc D.
Quoc D.
Apr 20, 2020
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Beware!!! They replace your parts!
My iphone Xs max had water leaking, and I should change brand new displace screen. It worked again but 1 day later, my phone had water damage again, I asked them for water leaking service.
But the iphone was completely died at this time. They couldnt fix it. I got my iphone back, but my brand new displace screen has been changed by a crashed and broken glass.
I contacted own (Jose), but he told me that they dont have an extra screen for me and didnt explain what have happened with my iphone!
I never come back!!!
Please beware!
Saar Z.
Saar Z.
Sep 11, 2019
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Save your money, they aren't professionals !
They charge me $180 to replace my broken iPad screen, 2 months later after back and forwards visiting the store they replaced the screen but they didn't attached it right, the screen is shut off all the time plus some additional damage to the screen.
In that point they don't want to fix or return the money... back to square one minus $180..
Muhamad Haydar
Muhamad Haydar
Aug 27, 2019
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No nonsense repairs, you have an idea on the range of services based on the symptoms, quick communication via phone/text, showed up, one person in front of me (very short wait). Had a phone with a dead digitizer, confirmed it was the problem, repair done, phone booted and worked 100%. Ended up fixing a second phone I brought along for the ride, only added 10 minutes to the whole thing. Great customer service, good location.
iPhone X display replacement (dead digitizer)
iPhone 6 Plus display replacement (screen totally smashed)
Would recommend to others!
Tricia Clark
Tricia Clark
Aug 09, 2019
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Giving a 3 star because I was quoted $75 on the phone, then in the shop it turned into $85. Come to find out I was actually charged $93.79. Not cool! If you're going to quote a price that should be the price with tax included or advise the buyer the price quoted doesn't include fees and taxes. I would have gone to the other guy that was charging less. I feel a little scammed.
Leann Thomas
Leann Thomas
Sep 26, 2018
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James wow what an amazing fast and affordable place ... I would much rather come here then pay the Deductible I have to wait this gentleman had our phone fixed within 10 to 15 minutes and is very friendly and cares about his customers. Way to go James I appreciate your outstanding service
Johanna Glenn
Johanna Glenn
Jun 26, 2018
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Great personalized service. Happy to have discovered this accommodating, honest and caring business owner. Comfortable office with big screen TV and magazines to read. Keep up the good work!
Michele Roza
Michele Roza
Jan 05, 2018
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Responsive, fast, great price! Before finding the iPhone Doctor I had called a 'big outfit' where after waiting on hold was only to be told no tech available i'd have to call back tomorrow and oh, if they didn't have parts, they could send my phone out and it would take 2 weeks..I found iPhone doctor doing a search - the reviews were great so I gave him a shot - so glad I did! I hope my review helps you like they did for me!
Essentially Hip
Essentially Hip
Jun 25, 2016
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Easy parking at this location and the vibe is mellow. There's a fish tank and I swear I heard a water fountain. For sure there's a TV in the office space and a couple of magazines, because unless you bring a book, you won't know what to do without your phone.
I arrived and there were 2 phones to be repaired ahead of mine. I decided to run a couple of errands. I was gone about 30 min, maaaybe 45. My phone was perfectly repaired when I returned. Would absolutely recommend and return here, myself.