When you spend your time, your energy, and your passion working/learning at Duke University or Duke Health, there's no better place to afford your life and manage your money than Duke University Federal Credit Union (Duke Credit Union). Duke Credit Union is managed and operated by Duke Employees. The Board of Directors are Duke Credit Union members.
The entire team is committed to helping the Duke community afford life and fulfill their aspirations. As a not-for-profit financial cooperative, we are dedicated to providing a financially secure and stable organization with products/services designed specifically for you. Membership: Become a member with a minimum deposit of $25 (your share of the organization).
The entire team is committed to helping the Duke community afford life and fulfill their aspirations. As a not-for-profit financial cooperative, we are dedicated to providing a financially secure and stable organization with products/services designed specifically for you. Membership: Become a member with a minimum deposit of $25 (your share of the organization).
Services
We would be happy to open your account in-person or you may start the joining process by submitting the membership application below. Your account will be established once you send proof of identification and your initial deposit ($30.00 minimum) within 14 days of submitting your online membership application.
If you are submitting a request on the weekend or after business hours, we will respond during regular business hours (Monday-Friday, 8:00 am - 5:00 pm). IMPORTANT: This line of communication is not secure. Please submit general inquiries only and do not include account or other confidential information.
Duke Credit Union is dedicated to providing our members with a full range of quality, convenient financial services at competitive prices. This information is designed to comply with the Truth-In-Savings Act when combined with membership disclosures, rate and fee schedule and the general credit brochure.
When you open a savings account you become a member of Duke Credit Union. Your membership entitles you to financial services with better rates and lower fees than most banks. One form of identification (student ID, government issued ID, Driver's license, Passport). No surcharge for using a Bank's ATM (however most banks will charge you a fee for using their ATM).
Duke Credit Union maintains a suite of online services for you to manage your accounts anytime from anywhere. Our secure and private sites allow you to carryout a number of banking functions over the internet. Review account details such as interest rates, prior-year dividends, and transaction descriptions.
Reviews (9)
Robert Williams
Sep 25, 2021
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Mark Hollwedel
Sep 02, 2021
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They lied to me when I opened my account in person. They told me as long as I deposited $100 and kept my balance above $100, they wouldn’t charge me fees. They charged me over $100 in fees over the past several months.
When I found out and called them, they told me that there was nothing they could do because the minimum balance needed to avoid fees is $2500. Their own website says it’s $100.
Don’t trust them with your money. Read the other reviews and consider using any of the other credit unions in the area. If the other option doesn’t steal from you or fraudulently open accounts in
When I found out and called them, they told me that there was nothing they could do because the minimum balance needed to avoid fees is $2500. Their own website says it’s $100.
Don’t trust them with your money. Read the other reviews and consider using any of the other credit unions in the area. If the other option doesn’t steal from you or fraudulently open accounts in
Gigi Benmadison
Aug 25, 2021
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One word: SHARON! She's the most pleasant, sweet--and funny :) person. I'm talking just about calling them on the phone, folks. Nothing else about Duke CU stuck out for me at all. Never used my card much-stuck funds in, left them there. But calling in and getting Sharon is what I'm raving about-she's a great representative of a not-so-great company.
Larry Gage
Jun 07, 2020
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Duke Credit Union tries their best to discourage clients. They have crazy policies requiring you to have a "draft" and savings account if you intend to take advantage of all the services offered. Website is disorganized and redirects to what looks like a scam site. It's overly complicated to link to external accounts. Average interest rates. No compelling reason to bank here.
William Boler
Aug 18, 2019
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Horrible Bank, I strongly do not recommend banking with this institution. Constant issues with accounts being frozen or blocked for no reason. No real support or answers for issues. You are better off going to a real bank with real support. Do Not join this bank, you will regret it in the future. One star is being generous
Mary Barzee
Oct 13, 2018
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ATMs are still way behind the times, serious account security issues...the very basics of any online banking interface should include being able to show you what has been deposited or withdrawn from your account. You would probably be better off burying your money in a giant pickle jar in a public park than using this bank. Beware! Put your money elsewhere.
Joshua Cox
Aug 19, 2017
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Sinisa Hamaric
Aug 02, 2017
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Its a credit union, not a bank. You get what you get. Don't expect the same all day and night type of service as a big bank. I never had an issue and there was fraud on my card one time and my money was refunded in 24 hours. The new chip cards work fine and if you need help with that, probably should stick with cash. The only issue i have with them is the web banking interface through their vendor is terrible.
Les Toolish
Aug 13, 2016
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All should know they cleanse these reviews regularly. I have left several appropriately critical reviews of Duke Credit Union in recent years and all have disappeared along with a long list of other highly critical reviews of this needlessly vexing place of business.
Duke FCU simply is not an adequate place to do even normal personal banking, certainly not business banking. I cannot recount the number of serious, untimely, and very costly errors they have committed with my account. They have placed my deposits into other customers' accounts. They have charged checks from other customers' accounts
Duke FCU simply is not an adequate place to do even normal personal banking, certainly not business banking. I cannot recount the number of serious, untimely, and very costly errors they have committed with my account. They have placed my deposits into other customers' accounts. They have charged checks from other customers' accounts
