I love this shop! They are honest, professional, and extremely knowledgeable. They remember their customers. They get the job done quickly and right! They don't run the bill up with unnecessary services- they tackle your actual issue and get you back on the road. They communicate clearly throughout the entire process.
This is the only place I'll go! If you need car repair- come here! You won't be disappointed! From the moment I called I received awesome experience. Not only was my car finished in a timely fashion(same day) but it was actually cheaper than everyone else I called. The team at Sandalwood we're quick, professional, and saved me time and got my car back into top performance shape in no time.
This is the only place I'll go! If you need car repair- come here! You won't be disappointed! From the moment I called I received awesome experience. Not only was my car finished in a timely fashion(same day) but it was actually cheaper than everyone else I called. The team at Sandalwood we're quick, professional, and saved me time and got my car back into top performance shape in no time.
Services
Sandalwood Car Care has been providing quality car care in Jacksonville, FL, since 1981. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Jacksonville and surrounding areas.
The quality ASE (Automotive Service Excellence) certified technicians at Sandalwood Car Care employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Sandalwood Car Care is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
The quality ASE (Automotive Service Excellence) certified technicians at Sandalwood Car Care employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Sandalwood Car Care is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
Our auto repair shop is conveniently located in Jacksonville, FL. Our quality ASE (Automotive Service Excellence) certified mechanics at Sandalwood Car Care employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.
Sandalwood Car Care's honesty and integrity was on full display when I brought my car in because of a slipping transmission. They checked it out and they could not get my car transmission to slip like it was doing for me. Instead of arbitrarily recommending I have the transmission replaced, they just charged me for the diagnosis/analysis.
The air conditioning unit in your vehicle operates similarly to a refrigerator. Your vehicle's air conditioning unit is designed to move heat from the inside of your car to outside of it. The refrigerant carries heat. In modern cars, refrigerant is a substance called R-134a. Older cars' refrigerant is called r-12 freon, which is more expensive and difficult to find than R-134a.
Brakes are pretty much the most important safety device on your car. If you've ever partially lost your brakes in the past, you'll agree that it's not something you want to experience again. Inspecting your brakes twice a year for wear and damage can protect you and your passengers. Additionally, it will also help save you money by catching any damage before it becomes too costly.
Reviews (10)
James Beck
Oct 05, 2021
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Mark Brown
Oct 04, 2021
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Positive: Professionalism, Quality, Value
Jeff, Bill and Scott takes great care of my cars every time I take them there. I only trust Sandalwood with my Vehichles. I would definitely recommend anyone to take there vehicles to Sandalwood Auto Care!
Services: Steering/Suspension, Exhaust, Engine repair, Electrical, Air conditioning, Oil change, Electrical repair, Air & Cabin Filter, Battery, Wheel alignment, A/c installation & repair, Transmission, Check engine light diagnostic, General repairs & maintenance
Jeff, Bill and Scott takes great care of my cars every time I take them there. I only trust Sandalwood with my Vehichles. I would definitely recommend anyone to take there vehicles to Sandalwood Auto Care!
Services: Steering/Suspension, Exhaust, Engine repair, Electrical, Air conditioning, Oil change, Electrical repair, Air & Cabin Filter, Battery, Wheel alignment, A/c installation & repair, Transmission, Check engine light diagnostic, General repairs & maintenance
Chris Maslak
Sep 25, 2021
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I went in for a pre purchase inspection. The guys took their time and completely went through the car to find everything that was wrong. They then went out of the way to help prioritize the list of issues to make sure the car got fixed with safety and major concerns first. Great team! Fair pricing! You guys won my business. I'll be back with all 3 of my vehicles!!!
Marla Hynes
Aug 29, 2021
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Tracey Hollins
Aug 21, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I am so happy my car decided to overheat right in front of Sandalwood. It was 15 minutes prior to their opening, and even though they were completely booked, they checked out my car the same day and had it back to me the next day. I now have a shop to go to for all of my car needs. Thank you Jeff, and thank you Sandalwood.
Services: Check engine light diagnostic, General repairs & maintenance
I am so happy my car decided to overheat right in front of Sandalwood. It was 15 minutes prior to their opening, and even though they were completely booked, they checked out my car the same day and had it back to me the next day. I now have a shop to go to for all of my car needs. Thank you Jeff, and thank you Sandalwood.
Services: Check engine light diagnostic, General repairs & maintenance
Micael Southern
Aug 17, 2021
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My girlfriend made an appointment to get a diagnostic check, she had an appointment at 8 in the morning. They kept the car all day and when she called at 3 they advised they were still working on it. At 4 she contacted them and advised them that to stop and she would come and pick up vehicle because she needed it the next day. They said okay, when she got there the mechanic tried to tell her they were closed and said he wouldn't release the vehicle unless she paid 120. She had her card but the mechanic specified he only wanted cash. She needing her vehicle for work wouldn't take that for an answer
Marco Castanos
Aug 15, 2021
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Karen Scott
Jul 31, 2021
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My daughter borrowed my car for a few months and returned it with the brakes grinding metal on metal. II’ve had bad experiences with brake repair before, so I studied The reviews on a few sources and chose this place. Bill, the owner, was pleasant and helpful from hello. His knowledge base was immediately evident and it was clear that quality and safety really mattered to him. The job was completed quickly and well at a very reasonable cost. I have lived within 2 miles of this shop for the better part of 30 years. I should have been using them all along!
Greg Larson
Jul 18, 2021
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We took our 2017 Honda Civic, 40K miles, to Honda at the Avenues, they told us we had an electrical problem, and the repair would cost, $7,660…..no kidding, we said the same thing, What? I called Bill at NAPA, explained the problem, he said “bring it in we’ll look at, but this sounds like a lot of work for a car this young”. Took it to Bill, he diagnosed, and said two things were unplugged, his tech plugged them back in and all seemed to be good. We picked our car up, asked Bill how much…….$198! What a relief. Think twice about this Honda dealer, don’t hesitate with using Bill, he
Hope Bebout
Jun 04, 2021
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I don't normally leave reviews but I'm extremely upset. I took my car in because there was a delay in starting. They did a diagnostic and told me my battery cables were corroded so I needed a new one and an oil change. I authorize it over the phone. A few hours later I get a call asking if I noticed any overheating and I say no. Well supposedly they found a leak in one of tunes of the radiator. I ask how much and I'm told over 400 to fix. I refuse the service because I have had NO overheating problems whatsoever. I'm told that I really need it and I still refuse due to not experiencing this issue
