One of the proudest moments in my career was seeing my most innovative client at the Salesforce Dreamforce on the main stage explaining the solution we delivered for them. Just like Harrah's was a poster child for the early days of CRM, this mid-market innovator became a notable success story because they were leveraging data and driving the right actions with their customers.
You could tell from the buzz in the audience that they were amazed and maybe a little envious at what they were presenting: a front-end CRM system for customer interaction that told them what actions to take to increase cross sell or provide personal customer service.
You could tell from the buzz in the audience that they were amazed and maybe a little envious at what they were presenting: a front-end CRM system for customer interaction that told them what actions to take to increase cross sell or provide personal customer service.
Services
Cloud reduces costs, eliminates technology refreshes and capacity planning, and enables your team to deliver business value immediately. We've been moving workloads to the cloud from the beginning and have certified cloud experts. We can help you use cloud technology to solve technical challenges or determine where to start your migration.
Implementing Salesforce can be complex and getting it wrong can be costly. From 5 to 5000 users, across Sales, Service and Marketing clouds, we have the process and patterns to help you plan, design and implement your solution right the first time. Whether this is your first implementation or expansion of users or additional clouds, we can guide you from inception to delivery.
Tectonic's proprietary behavior shaping model focuses on and defines your most pressing business problems. We help you identify and understand the behaviors that influence and affect your results. We then use data to link it all together. These tools aren't just for large companies with giant budgets and super computers.
We've helped companies navigate the complex sales and service environment to save cost and improve results. We've helped healthcare providers navigate the challenges of moving data, including PHI, into the cloud, providing physician facing services and improving operations. We've helped small and large manufacturers optimize their sales operations and drive efficiencies in their contact center.
We have formed several partnerships that enable us to accelerate your projects and to give you access to additional experts to ensure success. Built on the same infrastructure that allows Google to return billions of search results in milliseconds, serve 6 billion hours of YouTube video per month and provide storage for 425 million Gmail users.
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