Brown Air Conditioning & Heating
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Brown Air Conditioning & Heating
Brown Air Conditioning & Heating is a family owned and operated company and is licensed by the State of Texas to perform all phases of air conditioning and heating service, maintenance and replacement. Our technicians attend training to master the latest technological advancements in HVAC technology.

Our technicians take pride in their work and make sure it is done right the first time. We service all makes and models of equipment. Brand names with a proven reliability record are the only products we sell and install. Our philosophy is dedicated to professional integrity, consistent and competitive pricing, quality products, craftsmanship and customer service.
Services
Brown Air Conditioning & Heating is a customer focused air conditioning and heating company located in Pasadena, Texas. We specialize in maintenance, repairs, and new installations. We take great pride in providing great service at a competitive price. We service all makes and models and install only industry proven name brand equipment that meets your budget and family needs.
We will assist you in the planning, installation and modernization of your climate control control system, providing energy efficiency tips whenever possible. All of our projects begin with an inspection of your home or business. Our comprehensive assessment will provide you with a variety of products and options to fit every budget.
Scroll compressor - uses 70% fewer moving parts for higher efficiency and increased reliability. Curved louver panels - provide ultimate coil protection, enhance cabinet strength, and increased cabinet rigidity. PlusOne Expanded Valve Space - 3"-4"-5" service valve space - provides a minimum working area of 27-square inches for easier access.
Designed to eliminate health risks, the REME HALO Whole Home In-Duct Air Purifier is like nature's process of air purification by bringing fresh outdoor air indoors without opening your windows. It is the best solution for whole house air purification. The REME HALO Whole Home In-Duct Air Purifier reduces allergy triggers suach as pollen, mold, dander and dust.
Reviews (15)
Tracie Smith
Tracie Smith
Dec 26, 2021
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Brown AC continues to always be so timely, so professional and knowledgeable. Charles is always such a pleasure to work with and his honesty is refreshing. We have a home warranty company and that's how we came to know Brown AC. Now, we just call them direct (or email) for any issues that come up. Charles has been to our home on more than several occasions and has resolved each issue quickly. It's truly appreciated to work with a company that is friendly, has great technicians and is on point with cost. Thank you Brown A/C. The Smith family appreciates you...Happy New Year!!
Alana Barfield
Alana Barfield
Dec 19, 2021
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Very professional and got the job done right, on time, and under budget. I needed all of the ductwork replaced in a rental house, and was able to get an estimate, schedule the work, and take care of the payment all over the phone and by email since I live in a different city than the property. Made it very easy to get done without having to make a trip. Best price by several hundred dollars compared to other quotes, and they actually fixed a few more flaws than other companies had pointed out. I will definitely be using them for all my HVAC needs in the future. Highly recommend!
Gail Rutherford
Gail Rutherford
Oct 26, 2021
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I've been a happy customer since 2010. They've performed just about every service, taking care of my two central units (Ruuds), which were 30 years old when they finally croaked in July of last year, and they installed two new Ruud systems. Brown AC & Heating is one of the nicest companies I've ever dealt with. Prices are reasonable, service is great, and the office staff are pleasant and friendly. They're A+ for sure!
Rebecca B.
Rebecca B.
Sep 27, 2021
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The service technician did a great job! He was prompt, courteous, and did a great job. I saw a lot of bad reviews online about this company, but don't believe them. Thanks Brown Air&Heating!
Glenn Bjornaas
Glenn Bjornaas
Aug 16, 2021
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Charles responded very quickly with a thorough inspection and attempts to repair. Offered several options as the warranty company would offer limited solutions. Set the installation of a new air handler in the west end of Galveston Island with priority. When the warranty company followed up with bad info, Charles was on site immediately to get it straight while the techs continued the installation. The price was inclusive and fair, the workmanship neat and clean and we have cold air tonite for our family visiting from out of town.I will continue to have Brown service our system and will recommend
Jimmie Melinder
Jimmie Melinder
Aug 03, 2021
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Brown AC & Heating responded immediately to my AC issue after waiting over a week without ac for the AC contractor(Douglas Mechanical) assigned by my home warranty to schedule the repair assessed from their initial inspection!
Charles with Brown AC was at our home first thing the next morning, assessed the issue and was able to make the repair needed in less than 30 minutes and had us back up and running for only the cost of the initial service call fee of $80! Substantially less than what the other contractor was going to charge us for non covered charges exceeding $700.00!!
Brown AC & Heating
Viki Ferguson
Viki Ferguson
Jul 22, 2021
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We have used Brown AC and Heating several times now and have always been please with their service and their professional repair men. Our AC went out last night with it being still 80 degrees out it was a hard night. Called Brown first thing in the morning and they had someone out around 9:45 which was before the 10-1 window they had said. Cole was very professional and had everything running quickly. It ended up being a simple fix. Other companies would have made it out to be worse and charged us a mint. Very grateful!
Brenda Hartnett
Brenda Hartnett
Jul 18, 2021
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Brown A/C is always great to deal with; they are professional, friendly, and accommodating. For this call, my A/C went out on Friday, after 5:00, but I was able to get in touch with someone immediately by t/c, and a technician was out the next day (Saturday). The communication was great, and I was notified early Sat. with a window of arrival. I rec'd text msgs w-status update. Brown A/C is who I use on my Galveston beach condo (unit went out in mid-summer, and I had a brand new unit within three days (the delay was because I had my outside unit coated to protect from salt air), and now, they have
Cheryl H.
Cheryl H.
Apr 12, 2019
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My insurance co. AHS sent me this Technician frm Brown Air Conditioning & heating 2 get my system ready 4 the Summer. His name is Steve G. He was Great!! Vry mannerable! Introduced himself & wiped his feet!! Vry Courteous! New what he was doing! Explained everything he was doing! Step by Step! Made suggestions & gave me Super advice! He was very knowledgeable! I'm requesting 4 him 2 come back 4 my other job. I was that impressed!

Cdh
Anne S.
Anne S.
Dec 13, 2018
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I have AHS and I was 1st sent a terrible company who reported my furnace was not maintained. And they sent the specs of a whole other brand of service with pix of a rusted out furnace that wasnt mine. Then I had AHS send me another company - Brown. You wouldnt believe the hassle that Brown went through to convince AHS that they were looking at the wrong furnace. That was approximately 8 years ago and I always ask for Brown now. Plus I have maintenance agreements with them. Cole is awesome and Sabrina is always so friendly. I cant imagine her being rude like described. By the way one of my ACs
Pamala J.
Pamala J.
Aug 21, 2018
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I would never recommend this company. AHS sent a technician from this company for a service call. The technician charged me $225.00 for freon. When he left, the ac was not working. I asked AHS to send another company out. When the technician checked the ac, he found that a valve was unscrewed. The problem found was a faulty thermostat.
Bobby A.
Bobby A.
Jun 19, 2018
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My AC stopped working and I called American Home Shield who assigned my call to Brown AC. Matt came within the time window given. He diagnosed the problem and fixed the issue within a week. He wasn't rude.
Bruce P.
Bruce P.
Sep 29, 2017
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I call BS on their response. There is no way I let a customer wait 2 weeks to hear from them, no matter what. Their prices to upgrade to code are way higher than other quotes I have gotten. Just the fact that the original tech didn't think of plugging the hole like I did is too much. Go tell your lies to someone else.

By the way I bought 2 complete new systems from Boedensteiner that you would have sold me. I was never planning on just fixing the old system but using the home warranty money towards a new system. Your over priced bid lost you the job.
Payab V.
Payab V.
Aug 19, 2017
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I had a home Warranty with AHS. They sent out brown air conditioning to my house. I was told that someone will get in touch and schedule an appointment It was really short notices when I was call. I wasn't able to meet with them. So it was rescheduled for next day and they couldn't tell me when. They said just expect a call tomorrow. So i clear my whole day for them.

The appointment was between 1-5 pm and when I met with the technician (Matt) he was rude and got upset when I asked him questions. He said "let me do my diagnosis!! " He accused me of temper with the a/c and
Lorie M.
Lorie M.
Sep 22, 2016
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Awesome experience with this company! I called fairly late and they sent someone out the next morning! Both service men were polite and explained what they were going to check out and then what needed to be fixed. Very reasonable! I will definitely be using them again!