At Family First Primary Care & Pediatrics, we specialize in the treatment of minor illnesses and injuries for patients of all ages. The clinic is staffed with board-certified Family Physicians and Advanced Registered Nurse Practitioners. Through a sustained partnership with our patients, we provide compassionate quality care in order to guide your family to a healthier future.
The practice was established in 2007 and is conveniently located in Oakleaf Plantation. In order to facilitate quality of care, we use an unique web portal and electronic medical records. This includes secure communication with medical personnel, on-line viewing of lab results and statements, smart phone open-access scheduling and prescription refills.
The practice was established in 2007 and is conveniently located in Oakleaf Plantation. In order to facilitate quality of care, we use an unique web portal and electronic medical records. This includes secure communication with medical personnel, on-line viewing of lab results and statements, smart phone open-access scheduling and prescription refills.
Services
Family First Primary Care & Pediatrics was established in 2007 by Dr. Allison Dasta Butler. Since then, our practice has experienced rapid growth, and we now serve patients from Orange Park, Middleburg, Jacksonville, Glen St. Marys, Macclenny, Green Cove Springs, Keystone Heights, Sanderson, Callahan, Interlachen, Starke, Lake City, Palatka, St. Augustine, Hilliard, Yulee and Fernandina!
A resident of Clay County since 1976, Dr. Butler attended Montclair Elementary, Lakeside JHS, and Orange Park HS. She graduated in 1998 from University of Florida, with honors in Neuroscience and Nutrition. After graduating from St. George's University School of Medicine in 2004, Dr. Butler completed residency at Jacksonville's St. Vincent's Family Medicine Residency Program and is Board Certified in Family Medicine.
Family First Primary Care & Pediatrics can be reached during normal business hours by phone at (904) 282-4565. If you have a medical emergency, please dial 911. If you have questions about our services, accepted forms of insurance, our facility, or our physicians, please feel free to contact us during normal business hours by phone.
Reviews (10)
Christine Lucas
Jan 08, 2022
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Kenneth Lang
Oct 13, 2021
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Not feeling well today, then don’t go to primary first. Unless you have a Covid screening. One symptom of Covid and a Covid test is required. Just ridiculous. So now you wait 2-3 days to see your dr. I’ve been vaccinated and follow cdc guideline. This is terrible service and I don’t recommend you say anything about a stomach ache or you have go get a Covid test. Just wanted meds for aching stomach so I can return to work tomorrow. Told receptionist I’ll be changing to a different pc, she didn’t care. Very unacceptable.
Tammie Sampson
Jun 22, 2021
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Alexandra Watt
Jan 12, 2021
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THE WORST PEDITRICIAN (office) YOU WILL FIND IN THE STATE OF FLORIDA. Guaranteed. I was thrilled knowing our primary Dr. for our entire family was right across the street from our neighborhood. However, after the past 3 visits to Family First primary care I would rather drive to Virginia than to have to experience one more time of stepping through their doors.
2 hours and 25 mins (first appointment) BEFORE BEING SEEN
3 hours (2nd appointment) BEFORE BEING SEEN
2 hours and 15 mins (3rd appointment) BEFORE BEING SEEN
While Dr. Butler embodies empathy and a true passion for what she does, her
2 hours and 25 mins (first appointment) BEFORE BEING SEEN
3 hours (2nd appointment) BEFORE BEING SEEN
2 hours and 15 mins (3rd appointment) BEFORE BEING SEEN
While Dr. Butler embodies empathy and a true passion for what she does, her
Elizabeth Boykin
Nov 15, 2020
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Shame. They have three stars for a reason. They allowed a woman who wasn't me, or related to my child what-so-ever, schedule and cancel appointments. They are not HIPPA complient, sharing personal information with this woman. Once issue was resolved they were not going to let my daughter be seen over a bill of $19 and made a scene at the desk. Go somewhere else because continuity of care is not equal and you will feel powerless if you have an issue they don't agree with. Shame. Shame in you for the way you treat your patients and their families.
Matthew Shroyer
Oct 12, 2020
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Had to call back 3 times to get them to refer my daughter to specialist. I still had to end up calling the specialist. Then the day of a different appointment they call and say they cant see my wife for 3 more weeks for a very critical appointment. Horrible experiences! Take your family elsewhere.....we are!
Kim Randolph
Sep 25, 2020
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Noel Estrada
Sep 10, 2020
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Now I see why this facility has 3 stars. The office manager needs to be fired and the staff needs to be trained better on new patient onboarding. They never told use that my children's step-mom (same name, dependants on her insurance, and me on the phone) could not register the children after taking them out of school and taking off work. I even contacted their mother and she was heading to the office but they said they could not wait. This not the way to run a business.
C. C.
Aug 11, 2019
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I will admit the wait times can sometimes be ridiculous but it is due to the fact that Dr. Butler is the only person I will see and unlike most doctors she takes as much time with her patients as they need and is very through. She is worth the wait. The ladies at the front desk are always courteous and professional, I like Joanie a lot, she has great personality and a pretty smile. The staff who takes your blood pressure, weight, etc are very patient and kind. If you dont feel like waiting, find a doctor who will see you for 5 or 10 minutes and rush you out the door.
Melissa Ludington
Oct 16, 2018
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Dr. Alison Butler is attentive and thorough, but it is almost impossible to see her. I have been rescheduled and then waited over an hour past my appointment to see her.
I am usually ok with seeing a nurse practitioner for my annual follow up. All I needed was refill in my maintenance medication. Despite having discussed it, and after several faxes and calls, I was never approved refills. I went months without one of my medications. I made sure to see Dr. Butler next time.
After an hour in the patient room past my appointment time for Dr.Butler, I came out to complain, they apologized and asked
I am usually ok with seeing a nurse practitioner for my annual follow up. All I needed was refill in my maintenance medication. Despite having discussed it, and after several faxes and calls, I was never approved refills. I went months without one of my medications. I made sure to see Dr. Butler next time.
After an hour in the patient room past my appointment time for Dr.Butler, I came out to complain, they apologized and asked
