PPS specializes in custom backyard transformation projects that create a lifetime of relaxation and pleasure for the entire family. Each project is treated as its own unique endeavor which helps our customers' peace of mind, as each component of construction is handled with the ultimate care. Our customers often comment on our seamless processes, efficient time frames, and attention to detail.
With 8 store locations and a complete service department, PPS intends to be your go-to pool professionals in the area. The goal isn't just to build your dream backyard, but to make pool ownership a breeze. Each location is staffed with pool professionals and offers a complete comprehensive water analysis lab station.
With 8 store locations and a complete service department, PPS intends to be your go-to pool professionals in the area. The goal isn't just to build your dream backyard, but to make pool ownership a breeze. Each location is staffed with pool professionals and offers a complete comprehensive water analysis lab station.
Services
PPS has been recognized for the highest quality work with awards, industry accreditations and most importantly, by our customers' satisfaction. Our service goes beyond the pool and spa installation. PPS offers endless varieties of pool sizes, shapes, and contours. We have the ability to install anything from a completely custom pool to a standard diving rectangle.
A confirmation email will be sent to you when service is scheduled. When you schedule service, we'll ask for a credit card to hold the appointment. No charges will be placed on your card until the day following the service call. If you prefer, you may pay the technician on site, but a card is required to set up the job.
You deserve a builder that you can trust. When you decide to add a pool or spa, your builder should be experienced and professional. PPS installed more pools and spas in Minnesota and Wisconsin than our competitors for 25 years. We installed more than 1400 pools in the last 10 years and average more than 200 new Sundance Spa customers per year.
PPS was founded in 1990, and we have been at the apex of the industry for the majority of that time with nearly 40% of all pools installed in the region each year. Being that PPS is the largest installer of swimming pools in the Twin Cities'/Western Wisconsin area, we provide virtually every service and need a customer could want.
We are your one-stop-shop for pool installation and service. Our experienced salespeople will work with you pick out the best pool for you and your space, will install your pool in a timely fashion paying close attention to detail, and will teach you how to upkeep your pool. We are only a phone call away and we'll always be here to answer your questions!.
Reviews (6)
Joey Myers
Apr 25, 2021
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As a first time pool owner, we booked Performance for the pool opening (completed 4/20/21) and to help educate us on maintenance. I have to say that working with them has been flawless. Communication was clear and punctual during scheduling and leading up to the appointment. The techs that came out for the service were fast, knowledgeable, and honest with what we should and shouldn't focus on while maintaining the pool. They were patient and answered all of our questions with additional info we didn't think to ask. We will absolutely continue to work with Performance in the future.
Jeffery Gunia
Jul 19, 2020
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Awful. We just bought a house with a pool. Being new pool owners, I called to ask if they have a “how to run a pool” class. I was told, yes, we offer an orientation. I signed up.
I was told the service person would call me day of to confirm appointment. He called, we agreed to 8:30. I arrived at the house at 8:30. He arrived early- and subsequently starting billing me from when he arrived... not from our appointment time.
The truth is, they don’t offer an orientation. They have service people in the area that will stop by to answer questions. Examples.
1. I asked him to test the water
I was told the service person would call me day of to confirm appointment. He called, we agreed to 8:30. I arrived at the house at 8:30. He arrived early- and subsequently starting billing me from when he arrived... not from our appointment time.
The truth is, they don’t offer an orientation. They have service people in the area that will stop by to answer questions. Examples.
1. I asked him to test the water
Paul Fiedler
Dec 16, 2019
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The retail location is open 7 days a week which is convenient and the guys there are always helpful and knowledgeable.
I’ve worked with Justin in the service department for several different projects and he’s been great to work with. They got done what they said they would, when they said they would it and for the price that was originally quoted. I’ve worked with a few other pool companies and have no plans to search for anyone other than PPS. Thanks guys.
I’ve worked with Justin in the service department for several different projects and he’s been great to work with. They got done what they said they would, when they said they would it and for the price that was originally quoted. I’ve worked with a few other pool companies and have no plans to search for anyone other than PPS. Thanks guys.
Heather Cummings
Nov 01, 2019
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I am no longer a customer of Performance Pools. We ordered a hot tub cover from them, thinking that if we paid a little more and ordered local vs. online, that we would be better off. We had been loyal customers with them for years in dealings with our pool. Performance Pools came out twice to measure our hot tub, and when the cover arrived, it was too big. We quickly discovered that there is no customer loyalty with this company. After several conversations with Darrell and him telling us that they would take care of it, Mike, the owner called and offered to sell me a new cover at cost. Here are
Josh Jahnke
Sep 23, 2018
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I usually don't write reviews but this place has such bad service I figured id share. I work for a commercial property that had problems with a pool cleaner. I bring it there they say 50 bucks to look at it. no problem , check it out and let me know. the guy calls me back says it needs a new cord they can order it for $389. alright order it up and let me know, he says it will take about a week. THREE weeks later I call to figure out what's going on. another guy told me, yep its done sorry we never called. cool I go in to pick it up and another guy says no its not done, we haven't got the part yet
Jeff F.
Apr 26, 2018
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I had this outfit put my pool in a few years back. It was a nightmare!
After being assured it would take "about 3 days" It actually took over 3 weeks. They started the project on time. Dug a big hole, did a little work and then disappeared for several days.
Lots of defects and rework.
They don't really seem to have a staff. They out source everything. to independant contractors. Laborers, dump trucks, bobcat drivers, assemblers... None of them seemed to have any skin in the game.
Overall: I got my pool and I love it. But I would never go to them again. Nor would I recommend
After being assured it would take "about 3 days" It actually took over 3 weeks. They started the project on time. Dug a big hole, did a little work and then disappeared for several days.
Lots of defects and rework.
They don't really seem to have a staff. They out source everything. to independant contractors. Laborers, dump trucks, bobcat drivers, assemblers... None of them seemed to have any skin in the game.
Overall: I got my pool and I love it. But I would never go to them again. Nor would I recommend
