Medoville Inc is a provider of Durable Medical Equipment with a focus on patient-centered care in the greater MD/DC region. Our high standards for customer service and quality equipment were developed to prioritize patient care in every aspect of what we do. Medoville is a place where your health is our ultimate concern.
We work with patients and their providers to ensure the best care in the area. Our staff is well trained and continuously educated to provide you with the products and support you need. Medoville Inc. is a leader in:. Medoville Inc not only provides quality products in a variety of disciplines but also educate all our patients in the proper use of the supplies prescribed by our physicians.
We work with patients and their providers to ensure the best care in the area. Our staff is well trained and continuously educated to provide you with the products and support you need. Medoville Inc. is a leader in:. Medoville Inc not only provides quality products in a variety of disciplines but also educate all our patients in the proper use of the supplies prescribed by our physicians.
Services
Medoville Inc is a provider of Durable Medical Equipment with a focus on patient-centered care in the greater MD/DC region. Our high standards for customer service and quality equipment were developed to prioritize patient care in every aspect of what we do. Medoville is a place where your health is our ultimate concern.
Medoville Inc. Medical Supplies is a multi-accredited Durable Medical Equipment Supplier that works hard to ensure that our equipment and our patient care are at the highest possible standards. We take our accreditations very seriously. If you have any questions about our practices, compliance, or safety standards, please do not hesitate to reach out to our staff.
The medical equipment is used for medical purposes to improve a diagnosed condition, whether ongoing or temporary. Only a doctor or qualified medical professional can prescribe medical equipment for a patient. Once we receive a prescription from your doctor, we'll begin working on your order immediately!.
Medoville Inc. has a team of medical insurance billing experts who are dedicated to helping every patient receive the prescription medical supplies that they need. We accept most major insurance carriers and bill secondary insurance carriers. We can also accept cash payments for our prescription and retail items!
Prior to the first visit to Medoville, patients are encouraged to review our New Patient Handbook. The handbook includes information on Medoville's policies, standards, and services. New Patients are welcome to read the necessary paperwork prior to their first visit to Medoville, however, these documents can also be provided at servicing locations.
Reviews (13)
Patrick Nugent
May 17, 2021
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Jerry Logan
Mar 27, 2021
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James Whitcraft
Mar 05, 2021
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This veteran will no longer use Medoville Medical Supplies. The shipment to me had 5 items and the invoice listed 7. I inquired and the representative said Medicare requires them to list the entire mask assembly (in a sealed bag) at $79.68 while also listing the head gear harness $26.86 and nasal cushion $27.28 both of which are in the sealed bag costing $79.68. To me this is medical billing fraud and I will be informing my insurance company to see what they think. I said I will go elsewhere and the technician said everyone bills the same way; I guess I will see. I am in my 50s, how is Medicare
Kevin G.
Nov 20, 2019
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Gregg Herpst
Jul 16, 2019
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I purchased a bipap machine (Resmed) in November from Medoville. Everything seems fine at first. Then I started reading my nightly results and saw that I was having 40-60 apneas per hour. Clearly the machine was not functioning properly. However, I had to wait several days for the "diagnostic machine" to be transported from the Hagerstown office. Why don't they have one at each office??? After a 5-10 minute test (outside of my view), the machine was deemed "perfectly fine".
My apneas were still reading dangerously high, so I asked if a mask would be a better alternative (I had nose cushions).
My apneas were still reading dangerously high, so I asked if a mask would be a better alternative (I had nose cushions).
Douglas C.
May 25, 2019
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I go to Medoville because I have no choice because of my insurance. If I could I would go somewhere else. They don't seem to be particularly concerned with customer service. Their limited hours are my primary issue. I am a contractor with the government and my time card has to have a minimum of 8 hours a day. I work 40 miles from Frederick and even when I sacrifice vacation time sometimes I just can't make it by 4:30. I was there at 4:32 and no one responded.
Michael Olthof
Nov 22, 2018
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Charles Erwin
Aug 06, 2018
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Marie B.
Jun 22, 2018
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Medoville is great. I always have a great experience every time I go to this Medical Supply Store. The staff are very professional, polite, courteous and are gracious to customers. The store is always clean and organized. The staff are very supportive to customers with visible and invisible health conditions.
Timothyhirl
Sep 24, 2017
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By far, the best and most knowledgeable DME supplier covered under my insurance plan. In selecting my CPAP provider I placed telephone calls to several providers recommended by my insurance plan. This was the only provider that had local employees available to answer my questions, and they understood my insurance plan better than the customer service rep for my insurance plan.
once my doctor had sent in the RX for my CPAP, I received a call from the local office letting me know that my RX was received and once things were ready to go, they would call me again to set up a mask fitting and equipment
once my doctor had sent in the RX for my CPAP, I received a call from the local office letting me know that my RX was received and once things were ready to go, they would call me again to set up a mask fitting and equipment
Elizabeth Love
Jun 18, 2017
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This place is awful. I needed a CPAP machine for my sleep apnea. Their hours of operation don't work well for working adults so they offered to have someone come to my home. She showed up 30 minutes late for an hour long appointment and didn't have the decency to call. My medical information was not recorded correctly so I had to make revisions which wasted my time. Also, she was supposed to bring 3 masks but she didn't. As a result, I didn't get a proper fitting. I've been searching YouTube for videos to help. After paying hundreds, I expect a lot more.
Rd M.
Jun 09, 2017
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Since beginning with this company I have had nothing but ISSUES. My experience has been an absolute nightmare. I started up with a CPAP machine and supplies last August. I was told my pt responsibility after insurance was $596.00 which I paid that day. The invoice the Assistant Mgr gave me only reflected a charge of about $150. She explained they were "switching over to a new billing system" and the charges I saw were not correct in their system". She said I was set up for automated shipment of supplies to begin the following month. She said I would be sent an invoice and
Ruth Bowersox
Dec 22, 2016
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When I first started going here, the service was good. However, when I went back for other medical supplies, the person taking my information left his screen open as he walked away for everyone to see my private personal confidential information. Confidential, they are not!!!
Then the part that I purchased literally fell apart during the first month of use. A part that has lasted me 6 to 9 months purchased through another company was now basically worthless to me. So I took the part from my other machine and attached it and use that now. It works fine.
I paid for my bill with cash. Big mistake
Then the part that I purchased literally fell apart during the first month of use. A part that has lasted me 6 to 9 months purchased through another company was now basically worthless to me. So I took the part from my other machine and attached it and use that now. It works fine.
I paid for my bill with cash. Big mistake
