Your story may bring you here in celebration, because of exciting future plans, or a life changing event. Maybe you are struggling and looking for help, or perhaps going to the credit union is an errand in your day. All of these stories matter to us! This award highlights all of the great things that our employees do to exemplify our core values while making a difference in the lives of our members, community, and co-workers.
We just joined the biggest shared branching network! That means as a member of Great River, you now have nation wide access to over 5,600 shared branches. A contactless card uses short-range wireless technology to make secure payments between a contactless card and a contactless-enabled checkout terminal.
We just joined the biggest shared branching network! That means as a member of Great River, you now have nation wide access to over 5,600 shared branches. A contactless card uses short-range wireless technology to make secure payments between a contactless card and a contactless-enabled checkout terminal.
Services
Building lifelong relationships by providing valuable financial services that members recommend, benefits the community, and employees are proud of. Credit Unions are not-for-profit financial institutions that exist to serve their members. Like banks, credit unions accept deposits, fund loans, and provide a wide array of other financial services.
As banking evolves for our members and the communities we serve, so does our reach. You are eligible to join Great River Federal Credit Union if you have a relative that is a member, work at one of our Select Employer Groups (SEG), or if you join the American Consumer Council (a non-profit organization dedicated to consumer education and advocacy).
Our Select Employer Group (SEG) program is open to any employer, association, or organization that has employees or volunteers. It doesn't matter if it's a small, family- owned business, large corporation, or non-profit, all are welcome to join our SEG Program. Through this program, all employees are eligible to join Great River.
At Great River Federal Credit Union, you have the chance to make a real impact by joining an innovative company whose focus is to improve the financial wellbeing of its members. We believe that in order to help our members improve their financial wellbeing, we must first help our employees stay healthy, feel secure, meet their goals, and embrace work/life balance.
Great River Federal Credit Union is committed to helping enrich our surrounding communities of residence and work. We take pride in our employees' roles as caring and constructive community members.
GRFCU supports charitable organizations in several ways: contributions from our corporate giving budget, gift/give-away contributions for various organizations and events, company-sponsored employee fundraising events, and the employee volunteer program.We encourage our employees to become involved in their communities by lending their voluntary support to programs that positively impact the quality of life within these communities.
GRFCU supports charitable organizations in several ways: contributions from our corporate giving budget, gift/give-away contributions for various organizations and events, company-sponsored employee fundraising events, and the employee volunteer program.We encourage our employees to become involved in their communities by lending their voluntary support to programs that positively impact the quality of life within these communities.
Reviews (19)
Jason Moore
Jan 26, 2022
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Brian Quintann over at GRFCU is the probably one of the rudest people I have ever worked with. I was told numerous times one thing from numerous employees just to have him reach out and tell me the opposite. He shouldn't have a job there. I've had an account with them for over 15 years and this is getting to be my breaking point. All because of one guy.
Jaret Beckmann
Jan 03, 2022
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Aaron Nelson
Dec 29, 2021
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Jaret Beckmann
Dec 29, 2021
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Ellen Niska
Aug 13, 2021
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Jack Richter
Jun 15, 2021
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I have had personal banking accounts with Great River Federal Credit Union since the early 2000"s as well as have has personal auto loans with them! I have ALWAYS been so impressed with every representative, tellers, loan officers and personal bankers. I've always been treated with respect and care and the staff gave great attention to the details… of each transaction. GRFCU is very proactive at building fantastic customer relationships, and as someone who has worked in previous bank settings, I know just how very important that is! I love their slogan, "The Money People" and thank you so
Jill Theisen
Apr 22, 2020
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Mike Arseneau
Dec 23, 2019
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Aaron Mesna
Jul 23, 2019
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Angela Sieben
Jun 15, 2019
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I recently opened an account with GRFCU. I like to support local businesses and I have enjoyed seeing how this credit union makes a difference in the community with so many sponsored events and support! They ROCK!
Also, I had a member advisor, Nick, personally reach out to me at least 3 times to ensure everything was going ok, tell me about a referral bonus and answer any questions.
What an amazing experience in banking!
Also, I had a member advisor, Nick, personally reach out to me at least 3 times to ensure everything was going ok, tell me about a referral bonus and answer any questions.
What an amazing experience in banking!
Alan Lawinger
May 06, 2019
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I received a check from a patron of this Credit Union and when I went to the drive-thru to cash it, I was told I need to come in to the bank and it would cost $5. I refused to do this and called management to find out the reason for this, I was told it was in the name of security. Why on Earth do we have people sign the checks and sign signature… cards if you're unwilling to go through the work to make sure that the checks are accurate by cross-referencing signatures. to me this is just an easy way to charge extra service fees to make money rather than doing their jobs. Very disappointing
Michael Fitzgerald
Oct 04, 2018
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I have been with great river for 2 years this October. I started banking with them when I got an auto loan. For some reason that nobody can answer they put an additional insurance policy on my loan raising my payment about 130 a month. Nothing has changed on MY insurance policy that is well above what is required but yet they refuse to take off the insurance they have wrongfully added. This has been going on for moths with numerous people saying they will look into it and take care of it.
Stacy M. Lease
Jun 01, 2018
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This bank is doing an excellent job handling my money for the last two years. i do have some issues with getting my balance during normal business hours after 35 minutes of the opening start time of them opening for the day; especially when i call them. maybe its the phone system they use or something. if they fix that issue i would have gave them more stars.
Eric Dunham
Nov 28, 2017
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I banked here for years, but consistently found their policies to be focused on the credit union, rather than the members. During my time there, they instituted a fee for checking accounts, which I've never heard of a credit union doing, and isn't the norm in this area, even if it's done elsewhere.
I have since moved to another, much more member-centric credit union, and I have not once regretted my decision.
I have since moved to another, much more member-centric credit union, and I have not once regretted my decision.
Troy B.
Feb 23, 2017
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I thought my account was closed when I moved to California. There was positive $50 in my account at that time. They continued to take $5 in bank fees out of my account each month with ZERO activity until I went into the negative. I have a negative balance of $5 now. I tried to transfer money in but now the account is closed. I asked them to be courteous and waive the $5 and they refused. I talked two 4 different people and all of them refused to refund $5. I asked them if it was worth keeping the $5 over getting a disgruntled customer would is likely to post a review. They did not respond
Alex Taylor
Feb 08, 2017
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Jenn Langner
Feb 07, 2017
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I have been a VERY satisfied member with this bank since 2003! I always felt I could rely on them for anything and that I was definitely taken care of. However, just recently my debit card suffered from fraudulent charges resulting in closure of the account and the issuing of a new card. I work out of state and thoroughly informed GRFCU to send… the new debit card to my temporary address and was told it would take 7-10 days. Day 11 I called once again and was informed it was sent to my MN address by mistake. They agreed to overnight the card. 3 MORE days later still have not received card
Stephen T.
Aug 20, 2016
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I have been a credit union member for about four years now. It started with a home loan for which I was not the best qualified, but they worked with me and I have had the home since. Since that time, I have had glitches where I needed to move money to and from the credit union on a moments notice. While it required scrambling, they were able to make it happen within the same day. For me they represent what "banking" should be, caring, flexibility, reasonableness... because those decisions affect real people.
Ann Smith
Jul 04, 2016
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