Browse trending styles and create a space that is functional, beautiful, and built for everyday life. Give us the model number of your sink and we'll find accessories that are compatible with your product. Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices.
That's why we offer over 400 products, ranging in styles from our high-end vessel sinks to our traditional farmhouse apron line. We provide you with numerous, money-saving options so you can do more than just afford the home of your dreams. Since you buy directly from us, there is no "middle-man" to mark up prices.
That's why we offer over 400 products, ranging in styles from our high-end vessel sinks to our traditional farmhouse apron line. We provide you with numerous, money-saving options so you can do more than just afford the home of your dreams. Since you buy directly from us, there is no "middle-man" to mark up prices.
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Browse trending styles and create a space that is functional, beautiful, and built for everyday life. Give us the model number of your sink and we'll find accessories that are compatible with your product. Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices.
Browse trending styles and create a space that is functional, beautiful, and built for everyday life. Give us the model number of your sink and we'll find accessories that are compatible with your product. Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices.
Browse trending styles and create a space that is functional, beautiful, and built for everyday life. Give us the model number of your sink and we'll find accessories that are compatible with your product. Our philosophy is simple. We believe everyone should be able to purchase high-quality, stylish products at reasonable prices.
Reviews (17)
Thomas Evers
Oct 21, 2021
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After placing an order for a sink, I received a confirmation email. Weeks later when it hadn't arrived I enquired about it and was told it was cancelled because my card was declined. They claimed to have called about it and couldn't get a hold of me. There's no way my card was declined. I don't believe they called. They absolutely did not leave a message and never sent an email about the issue. I subsequently placed an order through Amazon for the same sink. It has now missed the delivery date by 4 days and hasn't yet shipped. When you mess up as a company don't blame the customer.
Wil Malski
May 03, 2021
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Not satisfied with my MR Direct T3120D double bowl stainless steel kitchen sink purchase which replaced an older double bowl stainless steel sink that I liked a lot better. The MR Direct sink came slightly warped, but I was able to get it in place and tighten it down flat, so I kept it. However I grew to hate it -- The bowls are not sloped enough to drain food particles, the bowls are too small to wash pans in, so you have to hold them above the sink, the divider on the top is wide and flat which makes water splash all over you and onto the floor, and whatever finish they use on the stainless steel
Andy Zolman
Apr 30, 2021
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What a fiasco. That about sums it up. If you want more details, read on. We were remodeling our kitchen and upon recommendation from our cabinet supplier, we ordered an under mount 16 gauge stainless sink. We ordered in advance of the remodel so we had all our supplies prior to the demo. Once it came time to install the sink, about 6 weeks later, our counter installer unboxed the sink to make sure the correct templet was in the box. Fortunately he took the sink and template to his shop to compare before he cut a very expensive piece of stone. He called us to let us know that the template provided
Darrin T.
Jan 13, 2021
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The sinsink itself is of decent quality. However, i would not suggest buying directly from MR direct. There return policies are not consumer friendly and/or in line with how consumers shop today. $73 for aink invluding shipping. Net return $22 after paying shipping too and fro. Color matching is not accurate via photos and should not be penalized with an additional 20% stocking fee.
***DO NOT buy directly from MR direct, unless you have physically seen the item elsewhere.*** Even then, you should reward the Brick n Mortar location with the purchase. Not friendly to online shopping.
***DO NOT buy directly from MR direct, unless you have physically seen the item elsewhere.*** Even then, you should reward the Brick n Mortar location with the purchase. Not friendly to online shopping.
Brayden Johnston
Dec 24, 2020
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Would be 5 of 5 stars.. The quality of the products I ordered are exceptional! I am very impressed. However...the first thing I noticed after pulling my new stainless steel sink out of the box was "Made in China" I was under the impression that their products were made in the United States. I really try to support American companies and seeing "Made in China" really let me down.
Ray McKenzie
Nov 24, 2020
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A good customer service shout out to MR Direct Sinks and Faucets.
Last year during our remodel we chose a faucet from this company.
A year later the little plastic button you use to toggle between water pressures broke. This left it with only one option for water pressure.
Knowing it was probably out of warranty I called to see if I could order the part.
The two customer service agents made it the easiest process ever. They found the initial order, confirmed it was out of warranty but are sending the replacement part anyhow.
It is a small part that I would have been willing to pay for and
Last year during our remodel we chose a faucet from this company.
A year later the little plastic button you use to toggle between water pressures broke. This left it with only one option for water pressure.
Knowing it was probably out of warranty I called to see if I could order the part.
The two customer service agents made it the easiest process ever. They found the initial order, confirmed it was out of warranty but are sending the replacement part anyhow.
It is a small part that I would have been willing to pay for and
La Donna Young
Nov 21, 2020
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First off, their products are made in USA. Customer service is exceptional. Shipped next day after ordered. Took back the sink I order that was bigger than my cabinet. They had correct and perfect info on website. I cannot measure I found out. Sent me a prepaid UPS label and refunded return in same week. Highly recommend. Website easy to use.
Jim Floyd
Oct 04, 2020
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Recently purchased a Mr Direct TrueGranite kitchen sink (Lowe's). We were pleased when we got it home. It's a quality product, for sure. My review is mostly about customer support agent Tiffany Eidson. I had difficulties with the "knock-out" hole modification during installation. Sent detailed photos and detailed emails regarding my problem. Tiffany was courteous and extremely helpful. Dealing with support among most businesses is usually a task I do not relish. Tiffany was like a breath of fresh air! Choices for a remedy to my "situation" seemed daunting. She made everything right. Rest assured
Megan Carlson
Jul 14, 2020
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I ordered this sink and it arrived dented. Lowe's customer service advised me to return original sink and order a new one. We did that and the new one arrived dented as well. I reached out to MR Direct customer service which recommended me order a 3rd sink and to call them so they can put in a special request with the warehouse. So basically, if you want your sink not to arrive damaged apparently you have to call them and ask them not to drop it? Unbelievable, the customer service agent disconnected and did not answer my question about the number to call. DO NOT BUY THIS SINK
Andrew LaDuke
Jun 02, 2020
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I am a kitchen cabinet dealer in Novi, MI and we buy 10 to 20 sinks a year from MR Direct. We just received our 2nd order in a month or two that had the wrong sink in the box. Worse, they make us send the wrong sink back. It's ins time consuming and very inconvenient. They offer us no discount to compensate us for the time this take. So if you need your sink in a hurry, be sure to open the box before the granite guys get there to template your kitchen. You may have the wrong sink and have to wait for a replacement.
Belinda M.
Jul 30, 2019
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The sink itself is great; however, I would hesitate to order from this company again because of its poor customer service. The sink did not come with the template, which it clearly states it would, nor did it come with any instructions. Not having a template delayed our granite counter installation. When my husband called customer service to request these items, they were able to email the template, but for instructions we were told "we don't provide instructions. We are not installers." Well, no kidding. But if you buy something requiring installation from a store, it comes with
Lisa H.
Feb 02, 2019
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We purchased this faucet for a small bathroom remodel. The online ordering was easy, quick, and efficient. The faucet shipped very quickly and was at our doorstep within two days. We're very impressed with the quality of the faucet as we have been looking for one with all metal components for a reasonable price. This served our need and looks beautiful! It even has a soft water shutoff to prevent hammering. We have ordered from this company multiple times and have always been very pleased with the products and customer service! We will certainly continue to be their customers and recommend
Ryan W.
Jul 24, 2018
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Michael C.
Jul 31, 2016
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I ordered this "Black Granite" sink. It arrived, I gave it to my installer and he put it in. I went to location and saw that the sink was Grey not black as described and shown in photos. I called MrDitect to have it exchanged for the Black sink I ordered. You would think they would take back the Grey sink and replace it with a Black sink as that is what was ordered, that did not happen. To sum up our conversation they said too f'ing bad, eat it, but we will give you a discount on your next one. Ha ha ha. I had to purchase another black sink, but from a different vendor and it was
Oren F.
Jun 19, 2016
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I have used Mr Direct a bunch of times in the past purchasing sinks and faucets for costumers, The product is really good quality and compares or better than a lot of the brands names I have used. Costumer service is great there is always someone who will help you with the purchase and delivery time have always been right on time or sooner. The one thing i cant comment on is their return department since I never had to send anything back. All smooth transactions!!!
I highly recommend getting your sink or faucet from them you will be happy specially after you save all that $.
I highly recommend getting your sink or faucet from them you will be happy specially after you save all that $.
Chris C.
Jun 09, 2016
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Great customer service and top notch products for the price you will pay. I have ordered many different items and I have always been satisfied with every item (and so have my plumbers!). Buy with absolute confidence!
Every business is not without its flaws and I did dock one star because of the following reasons:
1. Their website could use some updating from both a speed and ease of use standpoint. Sometimes it can be challenging to navigate. However, the information provided to assist customer is excellent. Site can just run slow at times.
2. Would like to see more options for Shower sets
Every business is not without its flaws and I did dock one star because of the following reasons:
1. Their website could use some updating from both a speed and ease of use standpoint. Sometimes it can be challenging to navigate. However, the information provided to assist customer is excellent. Site can just run slow at times.
2. Would like to see more options for Shower sets
Lisa W.
Dec 01, 2014
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BUYER BEWARE:
The faucet was anything but oil-rubbed bronze - a truer color description would be (pinkish) copper. Be very careful with any purchases from this company as their answer to me when discussing the discrepancy was "buyer beware!" WOW - What kind of customer service is that. I purchased a sink from them as well and was going to purchase other items (for an entire kitchen & bar remodel that I am doing) but they just lost a customer for life not to mention the fact that no referral will ever come from me.
The faucet was anything but oil-rubbed bronze - a truer color description would be (pinkish) copper. Be very careful with any purchases from this company as their answer to me when discussing the discrepancy was "buyer beware!" WOW - What kind of customer service is that. I purchased a sink from them as well and was going to purchase other items (for an entire kitchen & bar remodel that I am doing) but they just lost a customer for life not to mention the fact that no referral will ever come from me.
