Modern Bike offers a large selection of bicycle parts, accessories, and clothing for low prices. Driven by the vision of becoming a worldwide known manufacturer of bicycle components, DT Swiss expanded its product range over the years. Today DT Swiss has established itself as a leading manufacturer of spokes, nipples, hubs, rims, complete wheels as well as suspension systems.
Every year bikes change, styles and trends evolve, old bikes are in need of repairs and new bikes are waiting for that personal touch. We provide the means to keep your bike on the road and fun to ride! When advancements are continuously made to every attribute of every component, the result is overall performance that is simply second to none.
Every year bikes change, styles and trends evolve, old bikes are in need of repairs and new bikes are waiting for that personal touch. We provide the means to keep your bike on the road and fun to ride! When advancements are continuously made to every attribute of every component, the result is overall performance that is simply second to none.
Reviews (18)
Chris C.
Jan 14, 2022
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I ordered some spokes. It took a week to ship them out and they ended up shipping me someone else's order. They emailed to apologize and say they would ship our correct product on the day the wrong product arrived (day 11 after I ordered). I called and then found out that they no longer had the item in stock and did not know when it might ship. I asked for a refund and was told that once I returned the incorrect product they would process my refund. Odd, I sent them payment before shipping, I didn't receive anything that I ordered and I am told not to expect a refund until I jump thru
Rollo C.
Apr 24, 2021
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A. P.
Apr 23, 2021
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William H.
Mar 26, 2021
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Hunter S.
Mar 04, 2021
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Rick A.
Jan 12, 2021
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NO RETURN SHIPPING EVEN THOUGH THEY MESSED UP. Modern Bike shipped me the wrong length spokes. The invoice in the box correctly lists the 286mm spokes I ordered, but the spokes in the box were 283mm. As other reviewers have pointed out, they say I have to pay for return shipping. Other than they were where I was able to easily find the spokes I wanted online, there is nothing special about this retailer - prices and shipping were average at best. Next time I'll spend a bit more time to find a shop that values their customers.
Juan J.
Dec 10, 2020
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I received the pedals on the day their website said I would (I paid for two-day shipping). Plus, they arrived before 5pm. I did notice the pedals had some marks on the allen/hex sockets previous to my installation as well as for their spring adjustment. The box also suggested they had been taken out previously. More importantly there are no signs of wear. I am happy I received these pedals overall. Thanks!
Mike D.
Oct 22, 2020
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Before I ordered from Modern Bike I read the reviews, and saw some negative ones (and of course 5 star ones too). However, I had an amazing experience, FIVE Stars!
I placed my order for items totaling over $100 and the order was shipped rather quickly. The box arrived perfectly with everything I had ordered.
My exchange with customer service was also awesome.
I have nothing but good things to say about this company. As a matter of fact, I have placed another order with ModernBike and it's actually on it's way to me as I type this review and I should have it by Saturday.
Looks like I
I placed my order for items totaling over $100 and the order was shipped rather quickly. The box arrived perfectly with everything I had ordered.
My exchange with customer service was also awesome.
I have nothing but good things to say about this company. As a matter of fact, I have placed another order with ModernBike and it's actually on it's way to me as I type this review and I should have it by Saturday.
Looks like I
Craig S.
Apr 01, 2020
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Was looking for a tray style bike rack online and stumbled across Modern Bike with a fantastic deal on a RockyMounts monorail 2 bike hitch rack. Took a chance and ordered online on a Sunday. Received email confirming order right away. Received email on Monday saying order had shipped, and received on Tuesday! Helped that I'm not too far from them South in KC. Product received as ordered and would definitely buy from them again!
Steve T.
Mar 30, 2020
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I placed 2 separate online orders in March for several items to upgrade and improve my new e-Bike. Both orders were shipped quickly and I received them in just a few days. I was skeptical about ordering because the website seems a bit antiquated and clunky, but the prices were good and the website said they had my items in stock, so I took a chance. I have no regrets and it felt nice to be able to give some of my business to someplace other than Jeff Bezos' Death Star. The free shipping and no sales tax for delivery to TX was sweet. Thank you Modern Bike.
Jim H.
Dec 09, 2019
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John M.
Apr 24, 2019
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Purchased high end cycling shoes, they came as ordered but the fit was off and wanted an exchange, not even a refund. The customer support rep who sounded as if he was asleep told me I had to pay for the return shipping ( which I can understand) but I also had to eat an additional $14 due to the cost of the original ship from their location to my home. All in all, I had to pay almost $30 to an online retailer to return a product that did not fit. You cant make this up.
ModernBike-- you lost me. Hello Amazon!!
ModernBike-- you lost me. Hello Amazon!!
Eugene E.
Sep 17, 2018
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Wrote question about replacement parts for my bike. I had two such parts in my shopping cart. The reply stated that "I" don't have "any" parts available. Whether it was written by the business owner or just one of the idiots who works there, doesn't matter, what matters is that this person lied about not having items that are in stock. The kicker is that this place is located in Iowa, and my name invites people to be more racist over email than they would be to my face. It's not hard to guess why they refused my business. I wish you a drawn-out, life-ruining
Patrick D.
Aug 02, 2018
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Terrible service. I ordered a bike rack online. They sent me the wrong one. I called to explain they sent me wrong one and they said I can send it back but I am stuck with the return shipping fee which is almost the cost of the rack in the first place. I want to support small suppliers but when they put return costs on customers thats not ok.
Andrei S.
Jan 20, 2017
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If you ever have to return anything to these guys they make it very hard. I contacted them ahead of time and asked about the return process and made sure it wasn't going to cost me extra time and money to return a brand new front rack. They never sent me any kind of e-mail after receiving it but told me over the phone. The "new deal" was that they were going to give me a gift certificate the was 45$ less than what I paid. Straight up crookery! Over the phone they made up all kinds of reasons as to why they couldn't return it. All new reasons like it's scratched (i actually
Allen A.
Aug 08, 2016
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Needed a fork for my older Gary Fisher Wahoo build and ModernBIKE had exactly what I wanted.
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The price was great, it shipped and arrived in fine shape and pretty quick.
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The fork is new and looks like it.. no scratches or other blemishes anywhere. This is going to help get this bike built up and to a friend-in-need, instead of sitting around waiting for the right parts to show up online one day.
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Thanks ModernBIKE!
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The price was great, it shipped and arrived in fine shape and pretty quick.
.
The fork is new and looks like it.. no scratches or other blemishes anywhere. This is going to help get this bike built up and to a friend-in-need, instead of sitting around waiting for the right parts to show up online one day.
.
Thanks ModernBIKE!
Scot K.
May 27, 2016
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I ordered a couple of frame pumps from their website.
Their website was pretty spartan, so I was a little skeptical even though they had good ratings.
I ordered the items on Monday afternoon and received confirmation quickly. The shipping message arrived shortly after.
I received the package on Thursday and the order was correct!
Wow! Fast delivery and exactly as I ordered it.
I like this business!
Their website was pretty spartan, so I was a little skeptical even though they had good ratings.
I ordered the items on Monday afternoon and received confirmation quickly. The shipping message arrived shortly after.
I received the package on Thursday and the order was correct!
Wow! Fast delivery and exactly as I ordered it.
I like this business!
Kim C.
Oct 07, 2013
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This place sucks. Ordered a 26 inch wheel they were selling online. They sent a 22 inch wheel after about 10days (good price $56 except it did not fit.) Then they refused to refund the postage for shipping the thing $26. cheapest possible. and they did not even refund the sales tax.
I called them and got no response no interest in keeping their customer happy. Though I would save you the trouble.
I called them and got no response no interest in keeping their customer happy. Though I would save you the trouble.