The Repair Depot

DO NOT UNDER ANY CIRCUMSTANCE USE THIS COMPANY !!!! IF I COULD GIVE THIS COMPANY ZERO STARS, I WOULD. After reading terrible reviews from the Better Business Bureau as well as Google, I went against my better judgment and signed up for an insurance policy for my laptop thorough the WORTH AVE GROUP insurance company that use THE REPAIR DEPOT for it's repairs. My laptop ended up being damaged and I filed a claim for a repair. I LITERALLY SENT MY LAPTOP TO THIS COMPANY FOR A REPAIR OVER 30 DAYS AGO AND STILL DON'THAVE MY LAPTOP. The customer service is absolutely terrible. If you email your "assigned

I sent in a broken laptop through Square Trade's repair program. The staff at The Repair Depot responded amazingly (almost suspiciously) quickly and I had my laptop back within a week. The repair turnaround was fast, the laptop is functioning perfectly, and customer service was attentive. Square Trade would not let me know what was wrong with the computer (and actually told me there was no way to get that information), so I contacted The Repair Depot directly. Even though my request went to sales, they tracked down my repair order and let me know exactly what the problem had been. Which was notable

I called my insurance about my iPad cracked glass I had and although I could've gone to Apple and have it fixed there like I always do they required me to send it to their contracted repair shop. Well after doing so they took three weeks to replace the glass because they said that it was attached to the logic board and needed to be ordered. I already knew that it was attached to the glass on an iPad regardless what the insurance said and that is why Apple is your best bet. Anyway, after three weeks of waiting and got my iPad back I noticed that my data plan wasn't working because it was

Working here was not as I had expected. The location was creepy to begin with and that first day is was really nervous but as I got to meet people and get to know the place I began to fit in. As an employer some things needs improvement but the people there are nice and are always looking out for you and your successes. I made connections here I wont soon forget and I learned a new skill set that may help me later in life. I appreciated the opportunity to work for this company and it propelled me into something better for me. It was a great summer job and if you are an introvert, or an extrovert

Do not ever go to work out there they are sorry outfits outthere. The boss is mean and rude. He also lies alot. They wont give you 90 days either like they say they will. They wont try to help you or nothing they call you dumb and slow and stupid like you cant believe its a very bad company to go to work for.

I Had a tablet repaired with The Repair Depot through the Worth Ave. Group Insurance and I am very pleased with the service that I received. During the time of the repair they kept me up to date with the progress of the repair and tracking numbers during the shipping of my device. Over all very good service and the repair is excellent quality as well.

So yeah most of the good reviews given to this place are by employees, on average this place does get devices out in the same day unless it is a higher end device or an ipad, iPads usually take 2-3 days if the logic board isn't fried because of their process to replace them involves contacting the insurance adjuster, who then contacts the customer. Higher end laptops are harder to acquire parts fo and the techs have to go slower on them due to their unfamiliar nature. Most of the technicians (I use the word lightly, as they are mostly college kids who can barely hold a screwdriver) are untrained

I have a 17 inch touch screen hp envy computer that I have had for about a year and the screen had cracked. They agreed to fix it for a very reasonable price and due to Thanksgiving break being around the same time as me handing over my device, it took around 3 weeks to get back. When I got it back, the screen had been repaired nicely and everything appeared to work however upon closer inspection they had scratched and dented the fixture for where the screen would be snapped back into place and without my saying something, it appeared that they would not have told me. Since I got my computer back

Horrible repair facility! We send them several laptops for repair via Worth Ave Group. From what we can tell, they are very fast at taking our $50.00 deductibles but they can take months to do the repair work. their speciality is sending back the laptop unrepaired causing a re-work order and several more weeks of waiting. Stay away from that company, not worth the aggravation.

I strongly recommend using these folks for any electronic repair work. They have fixed two MacBooks and an iPad for me now. Quick turnaround and easy.