Sump Pump Medic
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Sump Pump Medic, Inc. specializes in sump pump systems, battery back-up systems, flood control, and waterproofing, including foundation crack repairs, drain tile systems, crawl space encapsulations, and other seepage conditions. For over ten years, thousands of homes and businesses in the Chicago area have benefited from our service by having their water problems fixed right the first time!

As an accredited member of the Better Business Bureau, providing effective results with professional courteous service has been our top priority. To help you assess and further understand your potential problem and find the most cost-effective solutions, see our Frequently Asked Questions and our Assessing Basement Seepage & Flooding Conditions table.
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Sump Pump Medic Inc. has been servicing the Chicago area for over ten years, delivering cost-effective solutions to water flooding problems. Thousands of homes and businesses have benefited from our experience by having their water problems fixed right the first time. The general approach is to inform and supply our customers with the best and most reliable flood prevention products possible!
In most cases this is the result of a poor or defective pump switch. Depending on the style of pump and different types of switches, a new switch should keep your same pump running again! The "noise" here is related to the check valve, as the water settles on the valve, a "bang" may be heard due to the standing water in the discharge pipe.
There are a wide variety of sump pump manufactures, all with a difference in devices they use for switches to control their pump motors, to the products they use manufacturing the pumps themselves, and they would each like to have you believe their pump product is the best on Earth. However, most are NOT, and even the finest of pumps have a limited life-span.
We recommend home owners self-test all your sump pump equipment 3-4 times a year to help ensure proper function and use. The Best time to do this is during a heavy storm event, so you can see how well the pump is working against the amount of rain that's present, and you don't have to carry pails of water or artificially fill it using a garden hose.
Your sump pump is a very important piece of equipment for the health of your home. Unfortunately, it is all too easy to forget about, usually resulting in poor, unhealthy conditions for the home, if not flooding it! Like furnaces, air conditioners and other appliances of the home, we recommend a yearly service visit for all your sump pumps, sewer ejector pumps, and battery back-up equipment.
Reviews (6)
Sujata Deshpande
Sujata Deshpande
Aug 06, 2020
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We had Sump Pump Medic out for a free estimate. There was some misunderstanding about the services, and I made the mistake about what was supposed to happen (my husband made the appointment, but I was home when they arrived). Acey, the owner, came right on time. Despite my misunderstanding of the service call, Acey was the one who accommodated us, which is a very refreshing example of customer service.
Acey was on time, professional, and explained everything in great detail so that I understood what I was looking at, and what to do going forward. Acey was very straight forward about the health
Jasper Rubino
Jasper Rubino
Aug 16, 2018
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Sump pump medic was awesome. I got tons of quotes and sump medic beat them by far. Great service for the cost and the quality of work was on point. Had them install a trench drain at the bottom of my driveway (split level home w/ lower garage). During heavy rains the garage and even basement flooded a few times after moving in a new home. Not a drop of water in the since the install. Great price, craftsmanship and they installed a battery back up and pump I had. They even adjusted my original design to allow the garage more space. The interior picture is the final install with a milled lid. (the
Bryan Dunk
Bryan Dunk
Aug 11, 2018
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These guys are solid. They came out to replace an old broken pump and did it fast, clean, and answered all my questions. Gave me several options and estimates along with pamphlets for all the hardware so I knew exactly what I was getting.
Himanshu Trivedi
Himanshu Trivedi
Jul 02, 2018
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I was told by Acey that he charges $650 flat charge to install a battery back up sump pump. I have already bought the Sump pump...Wayne ESP 25 Batterey back up from Amazon.
I found another pump service guy who did install this battery back up within 20 minutes and charged me $80.00
Please get an estimate from at least 3 different provider before you call this place. You will quickly learn how much you should pay for the service.
A. Ferstenfeld
A. Ferstenfeld
Jul 17, 2017
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I highly recommend Sump Pump Medic! They came out to give us an estimate on replacing our old sump pump and installing a back up. We also were having issues with the drain pipe to our culvert. They did not use high pressure sales tactics. Instead, they were extremely knowledgeable and patient with all of my questions. Acey went above and beyond to figure out the problem and a solution, when another company simply wanted us to do a costly install of all new 100 ft of pipe (which was completely unnecessary and would have been a rip off from the other company). Acey also fixed a issue that wasn't
Jeffrey Michael
Jeffrey Michael
Jul 24, 2010
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Our sump pump had went out and didn't have a back-up...this with a big storm coming our way and I live out in far Montgomery, IL. I told him our problem at about 8am and he came over at 11am. He went through what the issues were and gave us options on what to replace and costs. He was very polite and even used covers on his shoes. Got everything replaced and working in a little over an hour. I would recommend him to anyone.