IT By Design
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IT By Design
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently. For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values.

We have grown steadily over the years by taking care of our team as if they are family. That's because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held-it allows us to always make the decision that is best for our partners and our community.
Services
When we launched IT By Design in 2003, we imagined a company where we lived our values, grew a team that was more like family than employees and turned customers into friends. Through partnership and community-and a lot of hard work-we've grown our business following that blueprint. Our focus today is offering a hand up to those MSPs still struggling to scale to greater success.
Tired of sitting through exasperating candidate interviews trying to find knowledgeable, experienced talent? We'll do the hard work for you. Every single ITBD team member "gets" managed services. It's in our DNA. We understand the business model, the customers, your tools, and the commitment to service delivery.
As your talent partner, we find and train your next MSP team member. Not only is our talent university educated, they are trained in technology as well as MSP tools and processes for 60 days in our "MSP Way" boot camp. We deliver the talent you need when you need it-ready to go from Day 1. We don't offer our partners anything that hasn't already been tried and tested by our company.
Day or night, solving your client's issues with urgency is our sole focus. Three options for NOC support provides the perfect fit for your particular needs, plus our team has a special knack for customer service. We work as an extension of your team, with biweekly service reviews and detailed QBRs.
If security alerts, monitoring and remediation are bogging down your service to customers and driving your engineering team around the bend, we can help. With IT By Design Shield, you can choose from standalone SOC monitoring, more robust SOC + NOC service, or bundled SNOC monitoring and remediation for full support.
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