Mercy Iowa City is a Level 3 acute care hospital and regional specialty referral center for Southeast Iowa. Mercy has 194 acute care beds, 25 private rooms for outpatient surgery, a 26-bed nursery with Level II Neonatal Intensive Care Unit, 28 primary and specialty care clinics, including orthopedic surgery, general and bariatric surgery, cardiovascular services, digestive health and more.
Mercy Iowa City has a medical staff of 250 physicians representing all major medical specialties and most subspecialties and 1,350 employees. Mercy Iowa City was founded by the Sisters of Mercy in 1873 and became an affiliate of MercyOne in 2017.
Mercy Iowa City has a medical staff of 250 physicians representing all major medical specialties and most subspecialties and 1,350 employees. Mercy Iowa City was founded by the Sisters of Mercy in 1873 and became an affiliate of MercyOne in 2017.
Services
First Mercy Hospital, 1873; located in the Mechanics Academy Building (built in 1842) on Linn Street. Mercy Hospital was founded in 1873 by four Sisters of Mercy who traveled from Davenport, Iowa, by train, carrying as many furnishings and medical supplies as they could manage.
They came at the invitation of Dr. W.F. Peck, dean of the young Medical School of the State University of Iowa, who wanted the Sisters to establish a hospital in Iowa City.Such a hospital would provide a facility where medical students could gain clinical experience and the Sisters could pursue their mission of caring for the poor and sick.
They came at the invitation of Dr. W.F. Peck, dean of the young Medical School of the State University of Iowa, who wanted the Sisters to establish a hospital in Iowa City.Such a hospital would provide a facility where medical students could gain clinical experience and the Sisters could pursue their mission of caring for the poor and sick.
Margaret Butler is a board certified advanced registered nurse practitioner (ARNP) specializing in psychiatry. She obtained a BA in psychology from University of MN, graduated with nursing degrees from The University of St. Catherine and Metropolitan State University and is also a graduate of Allen College.
Dr. Miller received his medical education from University of Iowa, completed his residency at University of Iowa Hospitals and Clinics, and is certified by the American Board of Internal Medicine, Medical Oncology Certificate.
Dr. Perlov received his medical education from SUNY Upstate Medical University, completed his residency and fellowship at University of Iowa Hospitals and Clinics, and is certified by the American Board of Internal Medicine; subspecialty hematology and oncology.
Dr. Perlov received his medical education from SUNY Upstate Medical University, completed his residency and fellowship at University of Iowa Hospitals and Clinics, and is certified by the American Board of Internal Medicine; subspecialty hematology and oncology.
Dr. Kavanagh is our bariatric surgeon. He received his medical education from Dalhouise University, completed his residency at Dalhouise University, completed a fellowship at University of Iowa Hospital and Clinics and is certified by The Royal College of Physicians & Surgeons of Canada. Learn more about Mercy's Metabolic and Bariatric Surgery Program.
Mercy Occupational Health has proudly served businesses in Iowa City and surrounding communities since 1994. Our health care professionals are specialists in Occupational Medicine and they, together with all of our staff, are committed to keeping workers healthy, giving them prompt medical care after an injury, and returning them to work quickly.
Reviews (20)
Nick DeLosio
Jan 04, 2022
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Lesley
Dec 31, 2021
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Intentionally billed CHAMPVA insurance wrong and then sent me the entire bill to foot. Nice try, I can claim with my insurance myself. Next time, bundle everything done in an appointment instead of trying to bill them out separately. LMAO.
Before posting this review I called the number that they’ve replied. Surprise! No answer. Just go in person. 😂
Before posting this review I called the number that they’ve replied. Surprise! No answer. Just go in person. 😂
John Cford
Dec 15, 2021
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In order to return to Canada I had to get a PCR test, unfortunately the first one I got would have expired before I got on my connecting flight in Chicago so I had to go back and get a second test. Being Canadian I am not used to a hospital charging for anything, but visitors to Canada have to pay for their test here before they can go home so it wasn't really all that bad at US120/test.
The It Nerd
Dec 04, 2021
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11/16/21 update: Spoke to billing again to try and resolve the issues. They were already working on sending me to collections. Even though I was making monthly payments. Asked them to just send me to collections. Pathetic hospital... never again.
Went in for two services back in May. Was billed from 3 separate companies... Horrible experience with the billing department. I've been making so many payments. That even their system isn't sure what payments I have made thus far. Paid off balances, still show up in the system as being owed. Which in the long term will hurt my credit... Even though I
Went in for two services back in May. Was billed from 3 separate companies... Horrible experience with the billing department. I've been making so many payments. That even their system isn't sure what payments I have made thus far. Paid off balances, still show up in the system as being owed. Which in the long term will hurt my credit... Even though I
David McCullough
Nov 29, 2021
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I went in and talked to a PA, I sat on a gurney in a hallway and was charged $5,000 for a "service level 4." I called the billing department and asked about what a "service level 4" is and got nothing in response. I tried for over 4 weeks, l left voicemails, hung out on the phone for hours and I was given no response nor answers. Cash grab operation if I have ever seen one. This is a predatory practice hospital.
Nitin Gandhi
Nov 11, 2021
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I'm glad Mercy lost case in North liberty against university , University hospital is coming up in north liberty. lots of life's are saved .
Mercy hospital should be banned through out the US.
Mercy is Joke on the name of Medical services providers.
Worst hospital ,I'm ever been to.
During pandemic I decided for visit Mercy ER room to avoid rush at university hospital for my 7 yr old son broken arm.
turned out after doing the basic x-ray , they referred to the university.
its waste of time and money to visit Mercy .
and after now 7 months of follow up with billing department, I'm still waiting
Mercy hospital should be banned through out the US.
Mercy is Joke on the name of Medical services providers.
Worst hospital ,I'm ever been to.
During pandemic I decided for visit Mercy ER room to avoid rush at university hospital for my 7 yr old son broken arm.
turned out after doing the basic x-ray , they referred to the university.
its waste of time and money to visit Mercy .
and after now 7 months of follow up with billing department, I'm still waiting
Jeremiah David Jenkins
Oct 27, 2021
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Briana Horning
Oct 17, 2021
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ABSOLUTELY HORRIBLE BILLING DEPARTMENT.
Received a phone call 8 months after son's birth that said I owed money for his birth. Since I had never received I asked for a printed bill with itemization so I could call my insurance since I have two insurances (which included Medicaid which means I shouldn't have a bill) and to update my current address since they had my old address (we had moved 2 months previous to the phone call). After 3 weeks I called to check the status of the bill and found out they hadn't updated my address and mailed to wrong one. Called a month later and found out they again
Received a phone call 8 months after son's birth that said I owed money for his birth. Since I had never received I asked for a printed bill with itemization so I could call my insurance since I have two insurances (which included Medicaid which means I shouldn't have a bill) and to update my current address since they had my old address (we had moved 2 months previous to the phone call). After 3 weeks I called to check the status of the bill and found out they hadn't updated my address and mailed to wrong one. Called a month later and found out they again
Shannan Phipps
Jul 14, 2021
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Patient beware!! The billing department is horrible! Read your statements and check your account very carefully before paying them. I have been overcharged very large amounts multiple times. Two of these times I did pay the second bill, only to realize the mistake later and had to ask for my money back. They will not credit back the card you paid with and in the first incident it took almost 60 days before I received my check. Additionally, the person who said they would call me back and was nice enough (I thought) to even give me a direct connection, NEVER CALLED OR RETURNED MY CALLS. The second
Fr G. Ut
Jun 28, 2021
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Awful. I went because of extremely severe foot pain. They offered me a wheelchair to take me back to the er but didn't help me into it or out of it and onto the bed. Was there for four hours and the only time I saw somebody was when they came to ask me what was wrong. During that whole time I saw someone for maybe 15 minutes combined. The person next to me was is obvious extreme pain and they basically ignored her and didn't help her. Finally at the end they said I just had arthritis (which I am positive is the wrong diagnosis)and gave me crutches to use but told me nothing about how to care for
Gabby O.
Apr 06, 2021
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I was here for three hours for an X-ray. Multiple people who arrived 20-30 minutes after me in the waiting room got in before me. I was left in the room for 30 minutes at a time, three different times. Never told where they were going/how much longer it would be/what was going on. I was treated like the pain I was feeling was dramatic and they didn't believe me.
Cynthia D.
Oct 21, 2019
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My husband and I were RV traveling when he became sick. I took him to the ER here and he received excellent care. The doctor and nurses were very professional. My husband and I are both retired nurses so we know good care. Plus the security guard helped me park our 29 foot motorhome in a secure place. Everyone was very caring and helpful.
J. M.
Oct 13, 2019
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Took my young son to the ED for a laceration. We were put in a room with BLOOD on the bed. This is with my son with an open wound. Absolutely inexcusable. The provider was horrified and cleaned it up. They were so busy that we had to assist in the closure of his wound. Never will we set foot here ever again. Billed over $2000 for some glue on my son's head and a horrifying experience. One more thing, I contacted the hospital about this incident and no one returned my message.
Robert H.
May 03, 2018
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Rhonda W.
Mar 21, 2018
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Here at mercy er and treated like I was bothering them. I'm still having chest pains and they just don't care.
I don't care if you have patient advocates they don't make a difference. The problems are still happening.
I would rather wait at the University of Iowa for 6 hours than come back here again.
I was still in pain so i went to the University of Iowa Hospital and Clinics the did an ultra sound and now I need surgery.
Told my doctor about my unpleasant experience and she said that she had used Mercy ER and was treated the same way.
I find this very sad. This was
I don't care if you have patient advocates they don't make a difference. The problems are still happening.
I would rather wait at the University of Iowa for 6 hours than come back here again.
I was still in pain so i went to the University of Iowa Hospital and Clinics the did an ultra sound and now I need surgery.
Told my doctor about my unpleasant experience and she said that she had used Mercy ER and was treated the same way.
I find this very sad. This was
Ethan V.
Jun 19, 2016
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Gregory J.
Jul 20, 2015
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Last week I went to the Emergency Room at Mercy Hospital in Iowa City. The hospital was easy to find. The emergency room entrance was easy to get to. There was abundant parking close by.
We entered and were immediately attended to by a cheerful person at one of the many check-in windows.
After my previous experience, I thought I should ask how long it might be before I could see a doctor.
"It's an emergency room, so right away," she responded smiling, but also looking a little perplexed.
I explained
We entered and were immediately attended to by a cheerful person at one of the many check-in windows.
After my previous experience, I thought I should ask how long it might be before I could see a doctor.
"It's an emergency room, so right away," she responded smiling, but also looking a little perplexed.
I explained
Cody C.
Jan 01, 2015
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I would give this review a zero if it was available.
The day after Christmas my 90-year-old grandmother had to go to the hospital for pain in her knee. Upon arrival at the ER she was forced to sit in the waiting area for nearly 6 hours while listening to other patients cry for help and plead for assistance to no avail. Drs would show up and leave for hours at a time and provided no help just bc it was "the busiest night in 10 years".
After speaking with 3 ER doctors my grandmother spoke the truth of her situation that she didn't fall but instead she just had extreme pain and didn
The day after Christmas my 90-year-old grandmother had to go to the hospital for pain in her knee. Upon arrival at the ER she was forced to sit in the waiting area for nearly 6 hours while listening to other patients cry for help and plead for assistance to no avail. Drs would show up and leave for hours at a time and provided no help just bc it was "the busiest night in 10 years".
After speaking with 3 ER doctors my grandmother spoke the truth of her situation that she didn't fall but instead she just had extreme pain and didn
Eva A.
Nov 06, 2014
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I would like to preface this (soon to be very negative) review by saying that I don't think Mercy has incompetent doctors. So, I want it to be clear that my disappointment and anger with Mercy is with the hospital itself, and not any individual doctor.
That said, Mercy is, in my experience, horribly run. No one seems to have even the faintest clue what is going on within their own department,let alone with other departments. I realize that the EEG/sleep lab is not technically the same office as the neurology office, but given the fact that almost everyone who has to get an EEG will then
That said, Mercy is, in my experience, horribly run. No one seems to have even the faintest clue what is going on within their own department,let alone with other departments. I realize that the EEG/sleep lab is not technically the same office as the neurology office, but given the fact that almost everyone who has to get an EEG will then
Sean W.
Jun 28, 2010
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Going to write a lil different quick review then expected.
Not for the hospital, but for the cafeteria.
Its not your typical "hospital food" as you'd gather and known for.
There used to be an entire wall of plaques, awards, and articles on the head chef before they recently remolded.
The cafeteria is on the lower level and is a hidden secret to grab a good cheap lunch.
It is set up in several stations. The made to order grill area with burgers, fries, sandwiches, chili, beef stew etc. Then the pick and choose ala carte sides. A main entree station with various dishes to choose
Not for the hospital, but for the cafeteria.
Its not your typical "hospital food" as you'd gather and known for.
There used to be an entire wall of plaques, awards, and articles on the head chef before they recently remolded.
The cafeteria is on the lower level and is a hidden secret to grab a good cheap lunch.
It is set up in several stations. The made to order grill area with burgers, fries, sandwiches, chili, beef stew etc. Then the pick and choose ala carte sides. A main entree station with various dishes to choose