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Since our founding in 1960, SRP Federal Credit Union has been dedicated to our members. The members are the heart of the credit union and the sole purpose for our existence. Today, we serve as the financial institution for over 168,000 members; we continue to provide sound savings programs, checking accounts, competitive loan options, and a variety of other convenient services tailored to fit our members' needs.

SRP Federal Credit Union exists to serve our member owners. Our purpose is to help members enjoy a good lifestyle by providing them with a positive incentive to save and build financial stability for today and for the future; we lend them money to help them acquire what is needed to make their dreams come true.
Services
In an effort to confirm we are delivering superior service, you may receive an email with a survey invitation from our Board President, or a phone outreach from a 3rd party, calling on our behalf. Thank you in advance, for taking the time to share your thoughts with us! If you have an immediate need we can help you with, please contact us in one of these methods below.
SRP Federal Credit Union provides - competitive salaries, Paid Time Off, options for major medical, dental, vision, LTD/life Insurance, and prescription card. Very attractive 401(k) with matching contributions and the opportunity to advance your education by participating in our tuition reimbursement program.
SRP Retirement & Investment Services has one objective: to help you reach your financial goals. We're here to help you make sound financial decisions consistent with your risk tolerance, investment time-lines and goals. This program works in cooperation with SRP Federal Credit Union and compliments their products and services.
Our SRP Mobile app has been updated to now do even more! You can even manage your debit/credit card with our new Card Control feature! With SRP Mobile you can easily and quickly manage your accounts from anywhere and at anytime! Your phone must have a data plan with internet access through any carrier.
Start getting your monthly statements faster and safer from our secure web site. No more worrying about having your statement lost or stolen from your mailbox. Record keeping is simplified and if you ever need a copy of your statement, you can simply download or print from your saved file. Every month we will notify you when your statement is ready and waiting for you to retrieve.
Reviews (10)
Haley Dobos
Haley Dobos
Dec 14, 2021
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Customer service is almost non existent. Hold times to speak to someone are ridiculous and the wait times and frustration they bring could be compared to those with Comcast! Used to be a great place to do banking. Now, we are looking at other options
Cody Creswell
Cody Creswell
Oct 26, 2021
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I have had two car loans with SRP in the last few years. I decided recently that I should consider moving my accounts from Wells Fargo to SRP since I’ve had nothing but a great experience. SRP has always given me great service when handling my car loans and I was not disappointed when I went in this week to move my accounts over. SRP allowed me to open my accounts online which made the experience very simple. I went into the bank this week after scheduling an appointment online and the assistant manager of the Edgefield Rd branch assisted me. I was blown away with how she was able to print me
Aerin Richardson
Aerin Richardson
Oct 18, 2021
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Made an appointment at this branch to refinance my auto loan at 5pm. Figured I should have enough time to do what I needed to do before they close at 6. It was close to 5:45 before anyone was able to assist me. Which may not have been a problem if they were slammed but they weren’t. I had been the only customer there waiting for loan services when I arrived within that hour. There were only 2 loan officers - 1 was already assisting a customer in her office and the other was sitting in her office gossiping with a friend. In fact- once her employee let her know what I was there for she said okay
McCoy Smith
McCoy Smith
Jun 30, 2021
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Do not bank here if you have a business. They take away features and do not like to help there customers. If you like fee's and not help, then this is the bank for you.
Mary Jane Roberts
Mary Jane Roberts
May 20, 2021
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I have a small business which I do on my account as a DBS as a sole proprietor, I applied for the PPP loan , it came in to SRP and they sent it back . I was told by the employee that as of April 28th. That all accounts that didn’t have a business name had to be returned. The check had Mary Roberts on it and my account had Mary Roberts on it. They should have not returned my check because the Cares act states “see attached photo “. They reached out to gig workers and anybody that had a hustle
And SRP decided to play police . SRP you don’t know what go on with people’s lives . I feel I
Usagi Love
Usagi Love
Feb 03, 2021
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Was in the process of getting a mortgage loan with company. I submitted the application on 3/17/2020 and heard nothing from anyone on status. I found myself reaching out repeatedly to provide information and speak with the loan office. I final speak with him today only for him to say two weeks ago FHA changed criteria and I need a higher credit score. I asked if he could send me data and his response was that he was sure I could find it somewhere. I go do my own research to find that the change to FHA was the same as the one I was already aware of, but the lenders changed their criteria. Mind you
James West
James West
Dec 07, 2020
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I use to love this bank but the last 2 years has been nothing but aggravation. Having to drive all over to find an Atm that works and takes deposits. Now cant walk into the bank unless an appointment. Time is money for most people calling and waiting 26 mins to talk to someone is absolutely ridiculous just to make the appointment. Guess the highers up aren't too worried about losing customers a 10 year customer plus had half my family and friends change to SRP. This was the Davis road branch when Rhonda was there branch ran smooth. The Evans branch has been top notch and knows how to talk to its
Cal Broome
Cal Broome
Oct 09, 2020
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Their drive in is terribly slow. #2 I tried to cash my Mom’s $15.00 tax return check with my account information. No can do! You need to bring your Mom. She us 89 and can’t get up. You have my account number. Nope! Who would fraudulently mess with a federal payment. I can’t exactly put my finger on their service but not good!
Duh Sunnyday
Duh Sunnyday
Aug 27, 2020
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I've banked with them for years. They do not charge monthly fees which you wont find at most banks. Some think the atm is an inconvenience but I've seen other banks with the same setup and nobody complains. I would definitely recommend this bank. Had to speak to a representative over the phone because of overdraft fees and she was helpful. They tend to be very helpful.
However I will admit sometimes the workers that work inside the branch are a little snobby bc they think they made it big working in a bank 🙄 what do you expect? Its north augusta
Just ignore them, they've nothing better to
Cindy Kaye
Cindy Kaye
Jul 09, 2020
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I have been with SRP for over 30 years. They mortgaged my house, gave me a home equity loan, refinanced loans, educated me on savings accounts for my children, gave me excellent advice about credit and financial affairs. They have grown with me and I have grown with them. They are the best people in the whole world!