We can answer many of your questions right here. Look through both the Water and Sanitary Authorities FAQ's to see if you can find your answer here first. Welcome to the Williamsport Municipal Water Authority (WMWA) and Williamsport Sanitary Authority (WSA). Our organizations are responsible for providing high quality water and wastewater utility services for the Greater Williamsport, Pennsylvania area.
We are committed to doing our part to protect the public health and enhance the environmental quality of our community. The Williamsport Municipal Water Authority (WMWA) is committed to its fundamental objective of providing water service of the highest quality for drinking, industrial and general municipal uses at a reasonable price to Williamsport and the surrounding communities.
We are committed to doing our part to protect the public health and enhance the environmental quality of our community. The Williamsport Municipal Water Authority (WMWA) is committed to its fundamental objective of providing water service of the highest quality for drinking, industrial and general municipal uses at a reasonable price to Williamsport and the surrounding communities.
Services
The Williamsport Water Company was first organized in 1856. The company changed ownership many times. In 1864 it became the Lycoming Gas and Water Company. In 1879 it became the Citizens' Gas and Water Company. In 1884 control was passed to the Williamsport Water Company. In 1927 the company was sold to Community Water Service Company of New York City.
All Property Owners shall pay a charge for water service as provided by current Rules and Regulations. Municipalities will be billed time and material for: new hydrant installations, relocations of existing hydrants, repairs or replacements of damaged or destroyed hydrants. The Authority will repair all hydrants becoming inoperative due to normal operation at no cost to the municipality.
A rotten-egg odor in some well water (not WMWA-supplied water) is caused by a smelly chemical - hydrogen sulfide - dissolved in the water. Algae and tiny fungi which grow in surface water sources may give off nontoxic chemicals that may cause discernible tastes and odors in drinking water. Different algae cause different tastes and odors such as - grassy, swampy, or fishy, for example- and other certain fungi can cause an earthy-musty taste.
The Williamsport Municipal Water Authority encourages educational groups and schools to visit the WMWA Water Filtration Plant to learn about water treatment. To schedule a tour of our facility, please contact the Plant Superintendent at 570-323-8608.
Located in the pristine and beautiful mountain valley of the Mosquito Creek Watershed near the Williamsport Municipal Water Authority Filtration Plant, the historic Waterdale Lodge is the center for a cooperative collaboration of public water supply utilities, academic resources, and local and state conservation agencies and organizations.
Located in the pristine and beautiful mountain valley of the Mosquito Creek Watershed near the Williamsport Municipal Water Authority Filtration Plant, the historic Waterdale Lodge is the center for a cooperative collaboration of public water supply utilities, academic resources, and local and state conservation agencies and organizations.
The Williamsport Municipal Water Authority (WMWA) provides water service to the Greater Williamsport Area, serving approximately 51,000 customers. The primary source of supply is surface water from the Mosquito Creek and Hagermans Run watersheds on land primarily owned and controlled by the WMWA. A wellfield supply near Lycoming Creek supplements the surface supplies with groundwater as needed.
Reviews (4)
Jeremy Shatley
May 16, 2021
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Melanie Huynh
May 07, 2021
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Absolutely worst customer service I’ve ever experienced! The woman who answers the phone is rude and dismissive. When I complained about a matter she mouthed off to me and placed me on hold. The man who picked up after was just as bad, claiming he was a supervisor. Yet he was just as inept. Sure wish there were other options for water supply. I guess they get to treat their customers poorly when they have a monopoly.
BallerRell
Jul 21, 2020
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Has the rudest people you will ever speak to. No customer service skills what so ever and have no payment plans or arrangements that can be made for super high bills. Unfortunately, in such a small town this is the only water company and it is private so there is no utility help.
The woman who answers the phone for billing issues should be fired for her rudeness and attitude towards the customers!
The woman who answers the phone for billing issues should be fired for her rudeness and attitude towards the customers!
Katherine Walker
Jul 09, 2019
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Out dated, impossible to navigate, frustrating AT BEST. Have had consistent issues with putting the water in our name for the 6 months we've been here and it STILL isn't right. Online payment is a completely over complicated joke. Just can't stand it but am forced to use them anyway. Absolutely beyond frustrating every time we have a water bill due.