Veronica Mendoza
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I have been providing remarkable Good Neighbor service to State Farm Customers since 2000. I first joined State Farm as a Customer Response Center Supervisor in El Paso, TX. Three years later, I moved to Austin, TX and became an Auto Underwriter at State Farm's Regional Office. My licensed team members are always ready to provide the highest customer service in both English and Spanish.

We want to be your FIRST choice! Wouldn't it be great if in the blink of an eye you could move everything to your new home? Since that's not possible, here are some tips to help you pack smarter. Taking the proper steps to help keep you and your family safe when using all-terrain vehicles (ATV) will lead to an enjoyable experience for everyone.
Reviews (10)
Yvonne Reyes
Yvonne Reyes
Dec 12, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
My family has trusted them for years with our home and car insurance. Very professional. Vanessa is great!
Reynaldo Rivera
Reynaldo Rivera
Nov 27, 2021
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Positive: Professionalism
I had a very responsive and professional experience with the agent, Johnny Herrera. Great company with great people.
Mario Munoz
Mario Munoz
Nov 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
As soon as I walked in through the door Cinthya greeted me with an optimistic energy! She seems very professional it was very helpful throughout my entire time there she makes customer service 10 out of 10!
Brenxx Xx
Brenxx Xx
Oct 29, 2021
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Positive: Professionalism, Quality
Cinthya in the front desk was very welcoming and helpful. I appreciated her being patient by taking the time to explain things to me. Over all a great experience and will come back in the future.
Liz O.
Liz O.
Oct 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
*Excellent job helping me when we had to get a new roof, super easy claim service and they did all my follow up with the contractor.
*Very helpful when needing help after a car accident, made the process so much easier and less stressful which was amazing!
McQueary Industries
McQueary Industries
Oct 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Vanessa Mendez has been such a great help. I always have a question about something and always needing to make changes to our company policy. She is quick to respond and is always very pleasant.
Erin McClary
Erin McClary
Oct 02, 2021
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I recently relocated to the area from out-of-state and needed to transfer my State Farm insurance policy to an agent in the area. Tania Vega in Veronica's office was amazing to work with. I received a nearly immediate response to filling out the web form. Tania then connected with my previous agent to transfer my policy over and I was up and running within a couple days. So appreciative for the fast turnarounds and responsive communication! Highly recommend!
Saundra Turner
Saundra Turner
Sep 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Love working with Tania Vega and Veronica Mendoza. Received timely answers to all my questions. Very helpful in securing me the proper home and auto insurance for my needs.
Maria Cornwell
Maria Cornwell
Aug 17, 2021
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I love Veronica and her staff! Every time I need assistance they are always there to assist me. Weather that be on a claim or general insurance policy information. When I ask a question and they don't know the answer they say "let me find out and I will get back to you". Guess what? They call me back with the answer!!!! It is great to know that I have an insurance agent that can give me the best customer service and is trustworthy!
Levi C. Richards
Levi C. Richards
Mar 17, 2021
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Was shopping around for quotes on both my vehicles now my son is of driving age and added to my policy.  I came in to see Johnny Herrera who was way more prepared than I expected given the small amount of info I gave him over the phone.  He took some time to look for a home insurance policy also for me.
My visit to that location was easy since it is right off the 121 hwy.  Nice atmosphere from the time I walked in until I left because it didn't have that office building space feel. I felt real comfortable and the people were nice.