The Douglas Aquatics team is comprised of a variety of experienced and qualified professionals who are dedicated to providing quality products and services. Several of the Douglas Aquatics staff have completed rigorous courses through The Genesis 3 Design School, an accredited program designed to challenge and inspire industry professionals to adhere to strict construction and design standards, ultimately offering clients nothing short of the highest quality.
Our team maintains an active membership with the APSP, Association of Pool and Spa Professionals and several of our staff have earned CBP: Certified Building Professional, CSP: Certified Service Professional, CMS: Certified Maintenance Specialist designations by passing an administered exam and committing themselves to the highest standards of workmanship, service, and construction.
Our team maintains an active membership with the APSP, Association of Pool and Spa Professionals and several of our staff have earned CBP: Certified Building Professional, CSP: Certified Service Professional, CMS: Certified Maintenance Specialist designations by passing an administered exam and committing themselves to the highest standards of workmanship, service, and construction.
Services
We design/build residential as well as commercial pools, spas, water features and fountains. Stop by, call, or email us to discuss your wishes. Douglas Aquatics understands your time is valuable, and offers professional pool service and maintenance. Welcome to Douglas Aquatics, Inc., your premier full-service custom pool, spa and fountain construction firm serving Central Virginia including Richmond, Williamsburg, and the surrounding areas.
At Douglas Aquatics, we believe quality should never be compromised, and that is why we make continued education and industry certifications such a high priority. As members of the Master Pools Guild, we operate with a strong commitment to high quality, customer service and good business ethics. Douglas Aquatics is also an active member of the Association of Pool and Spa Professionals.
Douglas Aquatics takes great pride in its work and providing customers with nothing less than what they deserve - the best. It is an honor to be recognized by our peers for our dedication to not only excellence in construction, but quality service as well. We consider it a privilege to continue to provide our customers with quality work and dedication, and we are grateful to be recognized throughout the industry as doing so.
Douglas Aquatics takes pride in providing superior customer service in all we do, whether we're designing and constructing a custom pool and spa, renovating or remodelling an existing pool and spa or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you.
The first step is what we call the consultation phase. After you have been connected to a designer, they will schedule a time to meet with you at your home to go over all of the possibilities for this project. In this collaboration, we will listen carefully to your ideas and will share some of ours as well.
Reviews (6)
Linda Carter
Jan 12, 2019
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Jennifer Ferrell
Jan 10, 2019
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I was behind one of their company vehicles in a drive thru this morning and watched the driver throw out quite a bit of trash from their window. Hitting the side of the building, even the pickup window. The lack of respect this person showed to another business is quite sad! Who’s to say they won’t just throw trash all over the place while working for you? Not so great advertising on your employees end!
Stephanie King
Oct 25, 2018
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I moved into a new home. The owner had a pool and a contract with Douglas Aquatics. They did our pool inspect when we had our home inspect. They said it needed a new pump and light. It was replaced before move in. I had to contact them to learn how the pump operated and the pool and they came out and explained all of that to get the pool operating. It looks like we will have a pool to use before the end of the summer. ty
L. Dunn
Oct 06, 2017
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Unfortunately I don't have a inground pool so there is little they can do for me, however I've been going for water testing for my above ground pool for the last few years and every time I go I feel very welcomed and I'm always given great advice on what to do to adjust my pool levels. I'm very happy with the advice and friendliness they give.
Jacob Schrinel
Aug 31, 2017
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Needed work done on my spa, the repairs are covered under warranty. These people require a credit card and ones social security # before anyone is sent out, WHAT. What company requires someone to pay upfront and requires someones SS# to have something repaired. I called the the warranty people and they said "That is unbelievable, I have never heard of such a thing", they were shocked that was asked of me. They said not to give them any of that information, especially since they are handling the cost of repair. Stay clear of a company that ask for someones SS#, very odd to say the least.
Claire Williams
Dec 03, 2016
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Douglas Aquatics has been taking care of our pool and fountains for many years. We have been pleased with their response time whenever there is an issue. And, they are very knowledgeable and up to date on all things related to pools from the aesthetics, mechanics, and amenities.
There have been many instances where their customer service exceeded our expectations. It is nice to know that Michelle and Bob are available when we need them.
There have been many instances where their customer service exceeded our expectations. It is nice to know that Michelle and Bob are available when we need them.