No expensive store to maintain: We generally work onsite, but do have a small office to consult with you at no charge or provide a drop off service. Dave Greenbaum aka Doctor Dave been doing on-site computer repair and technical support in Lawrence, Kansas as well as Topeka and greater Kansas City since 1990. He and his associates are here to help.
Reviews (25)
Brian Bey
Jan 07, 2022
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I couldn't get a PC signal to my monitor and was told after examining my PC it was probably the video card and would need a new computer. I bought a new computer, had a technician come to my house to transfer files over and hook up my printer and monitor.
My son needed to print out several dozen resumes for an important career conference he's flying out to tomorrow. Now the monitor works but the Cannon printer I bought 6 months ago doesn't work!! After paying $220 for service, I called Dave and was now told I need a new printer!!!!!
Now I have to go to Office Depot at 8 in the morning to print
My son needed to print out several dozen resumes for an important career conference he's flying out to tomorrow. Now the monitor works but the Cannon printer I bought 6 months ago doesn't work!! After paying $220 for service, I called Dave and was now told I need a new printer!!!!!
Now I have to go to Office Depot at 8 in the morning to print
James Hopper
Dec 19, 2021
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Paulette S.
Nov 23, 2021
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When I left a message asking to schedule an appointment and get some help with my stuff, I got a call back in a couple hours FROM AN ACTUAL PERSON and had a tech at my house JUST TWO BUSINESS DAYS LATER. No long chain of menus to wade through, just left them a voice mail. When I explained my issues, he was honest and said "we haven't worked with that gateway before, but we can try". I figured sure, I'd give the local business a try. My DoctorDave tech was AWESOME. Friendly, patient, and helpful. Got my wireless gateway talking to my desktop computers (neither one could even
Sarah L. Wade
Oct 22, 2021
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Eric Jay
Oct 02, 2021
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William Carr
Sep 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Doctor Dave was able to recover the Data from a very old computer that was no longer working. I brought the computer in for an elderly relative. It was a fair price and professionally done. If I have any problems in the future I will definitely give Doctor Dave a call.
Doctor Dave was able to recover the Data from a very old computer that was no longer working. I brought the computer in for an elderly relative. It was a fair price and professionally done. If I have any problems in the future I will definitely give Doctor Dave a call.
Paul Diedrich
Aug 28, 2021
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Matt was great as always. Cleaned up my computer after being scammed and double checked my wife's apple and iPad to make sure they had not been impacted. Finally, PayPal was able to recover my funds that I had erroneously paid to the scsmmers. Thank you for all your help and guidance on this issue and your service throughout the years Dr. Dave.
Janet Vaughn
Aug 24, 2021
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When I booked the appointment, I asked them to set up my new computer. However, in the 90 minutes that Matt was here, he not only got my new computer up and running, but he also downloaded programs on our computers, solved a problem with my husband's new flip phone, and reconfigured my printer to work wirelessly. I am very pleased and impressed with Matt's assistance and would highly recommend their services.
Betty Lynds
Jul 27, 2021
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Cannot begin to express how happy and pleased we are with the service and help we received from "Dr. Dave". My computer died and I thought all was lost. Called the "Doctor" and he sent Matt out within 48 hours. Things didn't look good BUT they were able to retrieve Everything from our hard drive and get me up and running on the new computer. You will not be disappointed with the personal care and help you receive. Would actually give them a double five star rating
Merv and Betty L.
Merv and Betty L.
Kaitlin Roni
Jul 19, 2021
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Dave was great when I spoke to him on the phone about the issue I was having. Scheduled an appointment for the following week. At my appointment I met with Matt and the whole situation was uncomfortable. My charger port was having an issue (not what I brought the laptop in for) so unfortunately we had to reschedule the repair until I got the port fixed. I wasn't even in his office for 5 minutes and he charged me $60 for a half hour of work. Before I paid I laid $30 out as a thank you for your time and that's when he said it'll actually be this much instead. I went ahead and paid the fee even though
Donna Koepp
Mar 18, 2021
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I was having trouble getting my new laptop set up, especially installing the Microsoft Office for Home and Business. Matt from Dr. Dave's office took care of the issue most efficiently. I was able to get an appointment almost immediately and the work on my laptop took only about half an hour. Since there were restrictions on my new laptop that were preventing me from doing the installation myself, I probably would not have discovered the problem myself. The experience with Dr. Dave was all positive. I'm grateful that I was able to have the issue taken care of quickly and efficiently and for a reasonable
Dan H.
Jun 16, 2020
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We had a computer repair facility down the street for years that we used until they closed last year... Turns out it was not such a bad thing because it lead us to DoctorDave.
We're not tech savvy in my office, but we do need our system to work. Dave was able to get us up and going remotely and timely.
Thanks Dave, we will be back!
We're not tech savvy in my office, but we do need our system to work. Dave was able to get us up and going remotely and timely.
Thanks Dave, we will be back!
Jane D.
Jan 04, 2018
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Kay S.
Oct 21, 2017
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Worst customer service ever by an IT pro (we don't know which one we dealt with since you don't get to just walk in. You have to have a conversation via a speaker and we weren't given a name.)
We were treated very condescendingly. We were told one thing when we called...and another when we got there with the laptop we were told to bring in. That happens. But customers shouldn't be sneered at because of it. Heck, my friend gave the invisible person his name as being the one who called, and the invisible person literally snarled at him, saying "I don't have anyone
We were treated very condescendingly. We were told one thing when we called...and another when we got there with the laptop we were told to bring in. That happens. But customers shouldn't be sneered at because of it. Heck, my friend gave the invisible person his name as being the one who called, and the invisible person literally snarled at him, saying "I don't have anyone
Neala B.
Aug 30, 2017
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Thank goodness for Dr Dave making the computer world accessible to all. Being a person of a certain age, working in a field with a high security need, the dangers of cyber attack scare the devil out of me. I'm savvy enough to get my work done but when it comes to understanding how's and whys of computers and internet... well, I need help. Like most people, I just want to turn my unit on and work. Having someone like Dave to guide me through is wonderful! And he is kind, never says anything that causes me to feel stupid, and talks in words understandable.
Currently Dave is helping me
Currently Dave is helping me
Cheryl H.
Dec 16, 2016
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We rely on Dr. Dave for both our home and work computers. We appreciate his vast knowledge, professionalism and quick response. He is very thorough in order to ensure he totally understands the symptoms and can has the correct solution. He gets back to us quickly via email and phone with perfect solutions - whether it is to bring the computer in or even proving solutions we could implement ourselves.
Fixthe F.
Dec 11, 2016
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Doug V.
May 17, 2016
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Sarah A.
Oct 15, 2015
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Doctor Dave saved the day!
We run a small business and I was freaking out our working computer would not boot. I gave Doctor Dave a call to see how soon he could get us in. Instead of immediately telling me to haul the computer in, he started asking me what it was doing. In a matter of a few minutes he had fixed the problem, over the phone, FOR FREE.
I will be bringing Doctor Dave all of our computer needs from now on, and will recommend him to anyone who will listen.
Doctor Dave provided the best customer service over the phone, I'm sure it's even better in person.
We run a small business and I was freaking out our working computer would not boot. I gave Doctor Dave a call to see how soon he could get us in. Instead of immediately telling me to haul the computer in, he started asking me what it was doing. In a matter of a few minutes he had fixed the problem, over the phone, FOR FREE.
I will be bringing Doctor Dave all of our computer needs from now on, and will recommend him to anyone who will listen.
Doctor Dave provided the best customer service over the phone, I'm sure it's even better in person.
Lindsey F.
Jun 16, 2015
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Justin E.
Nov 19, 2014
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Rick H.
Aug 30, 2013
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Sarah J.
Jan 08, 2013
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I've called DoctorDave a couple of times in the past year, and so far he has always been able to tell me over the phone, for free, how to fix the problems myself. That is an unexpected and refreshing way to do business. He is awesome. I kind of look forward to the day when my computer problems are so extreme that I can actually HIRE him. Thanks, DoctorDave!
Arla J.
Jul 15, 2012
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Sometimes I just can't figure out how to get our computers to work properly. We are a multiple mac and pc home, so sometimes we have issues. Dr. Dave has been a lifesaver for us and our friends and family many times. The nice thing about Dave, is that he can help absolute beginners or those of us who still have fond memories of our Commodore 64's.
If you're looking to buy your first computer--or--you're ready to throw yours out the window, call Dave, any time and he'll work with you. He can advise you on how to work with the company who sold you your computer--Dell
If you're looking to buy your first computer--or--you're ready to throw yours out the window, call Dave, any time and he'll work with you. He can advise you on how to work with the company who sold you your computer--Dell
Madeline F.
Jul 02, 2012
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Dr. Dave's Computer Repair is as good as it gets! The only reason i no longer use his services is that I moved out of town - sure wish I could find someone as reliable, knowledgeable, and trustworthy as him where I live now! I have referred him to many friends and family, and each of them have been as pleased with his services as i have been. They are a five-star business for sure!