Realty Resource Capital

I don't understand how anyone could post a positive review for the loan source. I ended up with them because Sterling bank sold our loan to this company. In addition to holding a negative view of this company, it also negatively colors my view of Sterling.
Explanation for my negative review: The "dashboard" still shows that we owe for the 1st PPP loan even though I received an e-mail after submitting the forgiveness application stating that we don't have to pay back the loan. I find this unsettling. The 2nd PPP loan isn't even on the dashboard yet preventing me from applying for forgiveness. As

Critical: Responsiveness
Loan was sold to this company by my bank,no way to speak to a human, trying to get ppp forgiveness. They don't even have my info loaded into their system yet and its been three months

VERY UNHAPPY! I would give them zero stars but its not an option. I too ran into the same PPPL issue with The Loan Source (TLS) as did Laura Gensel - Forest.....
Our nonprofit applied for the PPP 2nd draw on March 5, 2021. It was left in Underwriter Reviewed for weeks then came back because of an error code on April 22. At their recommendation, they reopened the application and we made the needed updates and resubmitted on April 26. It stayed ‘Underwriter Reviewed’ status. I received then an email that all the funds had been depleted by the SBA on May 5 and our application did not go through

The Loan Source was recommended through our accountant. Our first attempt to secure a PPP loan through another loan company was a disaster. There was no communication after we were told our application had been accepted. It took over 4 weeks to get any other communication. Completely different story with The Loan Source. The application process, review, approval, and deposit into the account was just under 20 days. We were informed every step of the way. We would highly recommend The Loan Source to other small businesses to keep employees paid and business afloat.

The forgiveness application on line was a breeze and my loan forgiven 100% in about a week. Applied for a PPP loan 2 and although it took awhile to get through to the SBA due to a code error, the support from staff was excellent. At different steps different people reached out to me via email and they transitioned to the next person seamlessly. Laura was amazing as she helped me navigate the code error and we figured out how to get the results needed. Once fixed, it was submitted to the SBA and approved and money in my account in about a week. A great team of people to work with. Thank you Laura

I didn't realize that this loan could be forgiven, so I didn't apply.
My accountant informed me that my numbers for 2019 and 2020 were in line with the forgiveness criteria.
So I applied with less then a week remaining and loan source got me approved in 2 days and funded in 4 days; Amazing!!!!!
They knew what IRS forms and bank records I needed to forward to make this a seamless process.
I gave them what was needed to fit their researched criteria, so they didn't need to ask me for anything additional.
Thank You

I had a phenomenal, painless experience with my PPO round 2.0 draw 1 and 2. Quick, easy process. I would agree it can be difficult to communicate with them via their customer service but I emailed my loan officer directly and they were typically very quick to respond. Sent to SBA within 48 hours both time, loan note signed within a week and funded within 2 weeks. Incredible!! I think some of the negative reviews may come from unrealistic expectations. **note my PPP loan is under 150k

The entire process could not have been smoother, easier, or faster. The online portal was clear, aesthetically pleasing, and simple to navigate, and when there wasn't a way to designate that nonprofits do not have "owners," they did a quick workaround to accommodate that. We had personal correspondence with members of the team, and all communication was professional, friendly, caring, and prompt. Plus, the turnaround time on our approval was lightning fast. Before we knew it, funds were in our account. We are grateful for the process and our successful application. If we were guaranteed this quality

They processed my PPP application from start to finish in just 2 weeks. Their online application portal is smooth and easy to complete. I received personal emails from an account manager throughout the process. To give some context, I applied for PPP with 6 different banks in total. The Loan Source were the only ones to actually get my application complete. 4 of the other 5 banks are still "pending" months later and impossible to reach on the phone. As a small business owner, I am so grateful I was lucky enough to discover The Loan Source. I'd give them 6 stars if I could.

I never write bad reviews. This is my first one. In my opinion, this company should not be in charge of processing these loans. I have been in a Verifier Action required status for over 2 weeks now... "vi. Verifier Action Required – The underwriting team has noted they need additional information from the verification team or from you to advance your application. Estimated turnaround time of 1 to 3 days". This is there language. I am in need of a PPP loan to help my business run, and I feel that my chances are extremely low since the delayed process.
I have sent over 6 emails in the past week