Phone Pros

Wasn't really wanting to look at my phone (note 20 ultra) just blew off my issues.. when did help messes up screen protector..told me to just get new phone.. asked for repairs cost.. no answer

Positive: Professionalism
Its a great place to get your phone fixed. They are very professional at what they do and they are very friendly anf nice so if u your phone is brack they can fix it

I went in for a screen bleed repair (with a working home button) and left with a non functioning home button. The employees tried to rush me out saying that I could just used the assistive touch. When I wouldn’t budge, they decided to work on it for 20 more minutes before phoning it in. While they gave me a discount, I find it very unprofessional to ruin a product in the midst of fixing it. I don’t recommended this place, from the lack of masks and professionalism, it was all around a bad experience. So much for phone pros, more like phone imbeciles

I had the rear glass on my LG G6 replaced by them and they said they couldn't get the back glass to stick properly so they used an excess amount of glue. The glass still pushes up and isnt seated properly. Also the back button/fingerprint reader hasn't worked right since I got it back from them. As the person I was talking to didn't seem to be very personal with me like he didnt care that much. Do not recommend.

Had a screen replacement under an insurance claim. They ending cracking my back glass during the repair then when they replaced the back with a cheaper alternative that doesn't even close all the way together. Wouldn't pay out of pocket to have repairs done here.

Critical: Quality
Same as I’ve seen below. Went in for screen replacement, home button was difficult to press after. nothing they could do, No offer for even a partial refund. Then it would get stuck and made phone unusable. Affected entire performance. Ruined a fairly new phone. Had to completly replace it.

Do you have any idea how much it costs to replace the glass on an iPhone 11 and an iPhone 8?! I didn't either, but I do now!

Might need to sell a kidney to help cover the cost! Holly cow!

My son broke his about a month ago or so and I broke mine a week ago. (After 20 years on never breaking a screen I shattered this one!)

We were at the in-laws out in the middle of no where and I had to find a spot to get them fixed.

So Phone Pros in Texarkana won out!

We drove up, walked in, handed over our phones and 30 mins later we were minus $500 bucks and had two totally fixed phones, with tempered

Great phone repair store. Waited about 30 minutes for the Gimp Squad to look at it and gave up, went to Verizon to get help but their solution was a new phone. Another customer told me about Phone Pros so I went there. Dirt in the contacts. Free fix!! Told me to come back if I had a real problem!! Bob's the Man to fix your phone!!!

I completely shattered the screen on my iPhone this last week. I took it into Phone Pros and they had it fixed within an hour. They were very polite and very efficient. However, my first complaint is with the fact that I called multiple phone repair places here in town to find the one with the best price. When I called phone pros, the man on the phone told me that the price would depend on how bad the screen was, but that it would be between $110-$130. After they fixed it and I came back to pick it up, they charged me over $150. My new screen also has a spot on it that is differently colored than

I have visited these people several times with my telephone problems and they are awesome. They are fast friendly efficient and reasonable. I am certain that they can fix anything except maybe a broken heart.

High regard for this place! I needed my screen fixed for my iphone and husband's ipad and they were able to fix them for us. Guy at the front desk was helpful.

What differentiates them from another store also here in Texarkana was that, they did NOT NEED our passcode to fix our stuff. I did not have to drive back for them to fix it again for the touchID. We'll come back for my husband's phone screen to get it fixed!

Iphone screen was $99 plus taxes, ipad screen was $129 plus taxes, but I also availed their bundle to make my phone water resistant so bill came out to $300 ish.

Wonderful service with great products. If you have a phone issue or need this is the place to go. Morgan and team take service and community involvement to the next level. They offer multiple Apple products.

The location is very convenient on Gibson Ln. ample parking with traffic that is easy to navigate.