SurePoint IT Solutions
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SurePoint IT Solutions
Is your medical practice in risk of being infected with Ransomware? Our IT Services help our Dental, Optometry and Chiropractic clients stay HIPAA Compliant and ensure a breach resistant network. We provide risk analysis, security assessments, offsite backups and more for your medical practice.

If you are a new customer to us, we'd like to offer you a FREE Problem Prevention Network Audit where one of our senior technicians will come on-site and perform a performance and security assessment.We will present you with a report that shows what areas you may be needing to strengthen. SurePoint IT Solutions has provided Computer Services in North Georgia for over 9 years, as well as Computer Repair in Cleveland, GA.
Services
SurePoint IT Solutions, located in beautiful downtown Cleveland Georgia, is an IT company with a focus on providing small and medium sized businesses in White, Habersham, Lumpin, and other counties in the North Georgia area support for their office technology. SurePoint IT Solutions was founded in 2009 by Mike DeVincentis as a small, home based computer repair company.
We make technology a power tool that increases your company's profitability, productivity, and operations instead of a constant problem that costs you time and money. Technology is a dual edge sword: it either significantly contributes to the success, profitability, and efficiency of your organization or it ends up being a huge headache and drain on your resources.
When you call us with a computer problem during normal business hours, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free. You should not have to wait around all day for your computer to be repaired.
If you are a new customer to us, I'd like to invite you to sign up for a FREE Problem Prevention Network Audit where one of our senior technicians will come on site and perform a 27-point performance and security assessment to pinpoint any vulnerabilities to viruses, hackers, data loss or spyware and to show you how you can get better performance, speed, reliability and LIFE out of your existing computer network.
Our typical customer has 5 to 50 workstations, is a professional service business, and relies heavily on e-mail, the Internet, and their computer network for running their business. Our clients hire us to support their network because they do not want to incur the overhead and cost of a full-time IT staff, and they don't want to burden their employees with the responsibility of troubleshooting the company network.
Reviews (10)
Lennon Stevens
Lennon Stevens
Aug 15, 2020
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Tried to keep my computer and not give it back to me because I refused to pay the “diagnostic fee”. They didn’t know exactly what was wrong with it,they didn’t even turn it on because I brought the wrong power cord. I’m not paying if nothing at all was even done, no diagnosis was given.
That’s ridiculous and extremely unprofessional.
Police had to be involved for me to even get my laptop back from them, and no I DIDNT PAY A DIME when they got there because it was obvious the services they claimed they had done was a lie, a scam essentially to get as much money out of you as possible
Sandra Warwick
Sandra Warwick
Oct 13, 2019
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My laptop had misbehaved for a couple of years. I just let it go and borrowed my daughter's when needed. Then I scored a new job and was in dire need of my own computer. SurePoint IT to the rescue. The IT Solutions team had my computer up and running in a few days. Pleasant people and good service at SurePoint IT Solutions. I recommend their services for all your computer and internet needs.
Courtney Walls
Courtney Walls
Oct 05, 2019
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The staff at SurePoint IT keeps my business running smoothly by taking care of all my computer needs. They handle everything so I don't even have to think about it and are quick to help when I have a question. I highly recommend them for both business and personal IT work.
Ginger Howe
Ginger Howe
Jan 28, 2019
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IT Solutions never disappoints! They have always been willing to help out no matter the issue. I’ve referred many folks to them and everyone has been completely satisfied with the services provided. I purchased my daughters Surface Pro from IT Solutions last year. Mike was very helpful in helping me make the right decision to meet my daughters needs for her personal computer. He set it up and even had helpful tutorials ready for her that helped her to learn to navigate through the animation apps she wanted to learn most. It was ready for her to start exploring immediately upon opening Christmas
Don Tatum
Don Tatum
Jan 08, 2019
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The support we get from SurePoint IT Solutions is incredible. We use it for our personal home use and also for our 89 year old parents. They do an incredible job with their support. We completely endorse this company and the job they do.
David Rambin
David Rambin
Jan 04, 2019
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I have used SurePoint IT solutions for several years and my service has always been extraordinary. Mike and his team are very responsive when issues arrise to fix my network issues to get my business back up and running. Highly recommend!
Sherry Lawson
Sherry Lawson
Jul 16, 2018
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What a pleasant experience! Communication was great, I knew where they were every step of the way with email updates. Michelle has excellent customer service skills as well and they made sure to check with me before doing work to make sure it was in budget. The work was efficient and reasonably priced. I will be telling everyone I know about SurePoint IT Solutions!!
David Cleghorn
David Cleghorn
Jul 14, 2018
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Mike and Michelle at SurePoint IT Solutions in Cleveland, GA
have literally saved my computer life. They reacted calmly and efficiently
when I reported a 160-page file had disappeared from my Mac. Within
an hour, they were able to restore it. A thank you from me is not sufficient.
In less stressful needs, it is great to find someone in northeast Georgia capable of servicing an Apple product.
Cindy Vandiver
Cindy Vandiver
Oct 10, 2015
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Mike and his staff are amazing! If you're a smaller company that doesn't have a dedicated IT department SurePoint IT is the best solution! They make sure we are compliant with all the laws and regulations and have set up a system where our computers are constantly monitored against threats of viruses and crashes that could cripple my business. They also make recommendations that are cost effective and have greatly improved our productivity. Thank you so very much for all you guys have done for me!
Susann Murray
Susann Murray
Aug 12, 2015
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I've used SurePoint IT Solutions since starting my business in 2013. In addition to taking care of my IT needs and keeping my computers running and virus/malware free, Mike has been great at advising me as to what I have needed at different growth points in my company, and understands my need to cost save where I can. For instance, we were discussing upgrading a server, but at the same time I was expanding and opening a separate location. Mike evaluated the needs for me and showed me that for cash flow purposes, it made sense to put the upgrade off until we had let the dust settle a bit after the