Westward Heights Care Center
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Westward Heights Care Center is a locally owned, non-profit facility directed by a volunteer board of local citizens. The management services of Vetter Senior Living oversee the day to day operations of the facility, in matters pertaining to long-term care. Westward Heights is proud to serve the community of Lander, Wyoming, nestled against the Wind River Mountains on the banks of the Popo Agie River.

Our community of 6500 people serves as the gateway to Yellowstone National Park and the Grand Tetons. You can find us on the south side of town just off Highway 287, right across the highway from the post office and the Best Western Hotel. Our facility accommodates up to 60 individuals for long-term care, after hospital rehabilitation or short-term respite care.
Services
When I talk with residents and team members in any Vetter Senior Living setting, I see warmth, friendship, laughter and beauty that speak of home to every unique person who lives with us. We provide the welcoming environment, with tasteful decor, delicious meals and fun activities and events, plus the compassionate care and companionship of exceptional professional caregivers.
In 1975, with the purchase of their first facility, Jack and Eldora Vetter began a tradition of care that has endured through the years as a respected example of excellence to many others in the profession. However, it is not the profession that has held this company's focus all these years. It is, instead, the individuals who live with us.
We will create a living environment that radiates love, peace, spiritual contentment, dignity, and safety, while encouraging personal independence. We will dedicate ourselves to provide personalized care and services that achieve extraordinary results and exceed the expectations of those we serve. We will select and develop team members who radiate warmth, compassion, and respect while skillfully performing their duties.
The Administrator is responsible for ensuring that the VSL mission, vision and values are met within the facility, through the development of strong personal relationships, while ensuring effective and economic operation of all facility departments, providing tactful leadership and supervision, and ensuring that approved facility goals and objectives are accomplished and quality services achieved and maintained.
Vetter Senior Living is committed to providing the information you need to make informed decisions about senior living options and about the care and services we provide. As part of that commitment, we now post our resident and family satisfaction ratings online. We've developed this guide to help prospective residents and their families understand how we capture and report our resident and family satisfaction ratings.
Reviews (10)
Blanca Talamantes Lopez
Blanca Talamantes Lopez
Dec 02, 2021
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My husband and I have been living here for about 2 months. I can not express this enough, Claudia and Alba both have been extremely helpful through the whole process of moving in. They are very respectful, always smiling and extremely knowledgeable. The maintenance team is always on top of residents needs within the complex. We needed some work done at our place and within 24 hours of putting in the maintenance order they came and knocked and were in and out within the hour. Our pups love the outdoor park and love playing and jumping around the obstacles. The dog wash is very helpful to have, they
Darly Awuah
Darly Awuah
Oct 26, 2021
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Very bad customer service.
Moving date change to the next day because the three ladies at the office could not communicate well.
Came in and they were very rude.
Very unprofessional ladies
Allen Sanchez
Allen Sanchez
Jul 27, 2021
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I been here 4 uh year, sad 2go :( the new managmint is so grate! My faverite pursun is the asstant maneger, she knows how to do her job & is very smart. The hole office team is very nice & welcoming & the mantenence crew is very fast & therou. I would come back & i recomand :)
Christian Gonzalez
Christian Gonzalez
Jul 21, 2021
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I've been living here for a couple of years and have gone through a few management teams but this one is the best by far, always smiling happy to help specially the new manager.
Carolina Hernandez
Carolina Hernandez
May 19, 2021
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I been living here for a while now and it just keeps getting worse. We just got new management about a month ago and every time I call the office there's no answer. I been without hot water for 3 days now and still nothing!!! Also thiefs know its a good place to take cars from because management does nothing about it the security never comes by.
Eric Sandoval
Eric Sandoval
Jan 27, 2021
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I've lived at Hunters Cove for almost two years now, and in that time, my experience has been very positive. The staff and management is very personable and professional, and the few times I've had to submit work orders, they were addresses very quickly, and the issues resolved effectively. It's generally pretty quiet here, except for the occasional sound of playing children. The community is pretty friendly as well - although I generally keep to myself, every interaction I've had with my neighbors has been pleasant. The fitness room is rather small, but the equipment is well maintained and never
Cody Crawford
Cody Crawford
Dec 14, 2020
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I’ve been here 1 month and it has not been a good experience.
We’ve been dealing with a small leak in the shower valve for weeks, with multiple maintenance visits. Each time there is no notice given by property management - just someone showing up. The most recent visit involved the maintenance person disassembling the valve, and leaving the water off for several hours in the middle of the day while they browsed the Internet for how to fix the issue. This would be fine with advance notice, but without notice is a huge inconvenience. Currently, the water is off while the maintenance person
Anna Knott
Anna Knott
Jun 18, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Westward Heights has great apartments in a lovely setting. All the amenities you could want at a good price. And the office staff and maintenance crew are all friendly, professional and helpful. We're so happy we found this place!
Carine Ammerman
Carine Ammerman
Jul 22, 2018
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I’ve been living here for about 6 months and I love it. My apartment was renovated shortly before I moved in and I got all new appliances, cabinets and carpet. The staff is extremely nice and anything I’ve ever needed fixed in my apartment was immediately fixed. It feels like a safe place to live and the neighbors are very friendly. It’s worth the amount rent for sure.
Dennis J.
Dennis J.
Sep 20, 2015
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The good news is, the maintenance staff is very friendly & helpful, especially considering they have to pay for repairs out of their own pockets. The apartments are also fairly cheap, for the Denver area. The location is great too, geographically at least. You can hop on 36 or 25 in a few minutes. Also parking for guests is basically non-existent, but i had my one assigned spot which was great for me.
The bad news is, you get what you pay for. Very dated apartments. Appliances older than I am (& i am not young). The office staff can tend to speak down to you & act like they are better, like they