Madeira Optical
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Madeira Optical
We are so fortunate to practice in a special place. We're on a singular mission to help our community thrive by offering quality eye care services that you can trust. With a 65-year history of being an independent practice, we pride ourselves on being deeply ingrained in our community. It's where we live and raise our families.

Dr. Cayley Hyder Stout is a graduate of Indiana University and Southern College of Optometry. She is a family optometrist with a specialization on providing comprehensive eye exams to infants and children. My daughter went to see a different eye doctor for her first ever eye appointment, and it didn't go well for her.
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We are so fortunate to practice in a special place. We're on a singular mission to help our community thrive by offering quality eye care services that you can trust. We're committed to empowering you to take your eye care into your own hands with guidance from our team of eye care experts. With a 65-year history of being an independent practice, we pride ourselves on being deeply ingrained in our communities.
If you have any concerns about your eye health, Madeira Optical in Los Angeles, CA can help you with our eye care services. Patient & friendly eye doctors on staff who choose to specialize in pediatric patient eye care. Myopia is arguably the fastest growing, though often overlooked, eye disorder in Cincinnati, the United States and worldwide.
Dr. Cayley Hyder Stout is a graduate of Indiana University and Southern College of Optometry. She is a family optometrist with a specialization on providing comprehensive eye exams to infants and children. We've copied your review, after you click 'Publish' please paste your review by selecting 'ctrl' + 'v' into the review comments section.
Optomap is an innovative new technology that gives eye doctors the ability to perform ultra-wide retinal imaging that is far superior to what can currently be achieved using conventional retinal imaging options. This gives eye care professionals greater opportunity to monitor the health and condition of patient vision.
At Madeira Optical we grateful to practice in such a great community and be connected with the people we serve. Although we cannot accept every request, over the years we have been fortunate to be able to sponsor, volunteer, and donate to many local communities and school events and groups. We are really proud to have served on the Madeira Athletic Boosters and created the popular Kids Club along with a few friends.
Reviews (16)
Ryan Meyer
Ryan Meyer
Dec 19, 2021
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My daughter needed an eye exam after her school results were inconclusive. The doctors and staff were amazing making her feel calm during the exam, as well as helping her pick out her new pair of glasses. Only issue now is she’s too impatient to wait 2-3 weeks for her new frames so she can show them off to her friends at school!
Thank you for a wonderful first experience for my daughter!
Steve Wagner
Steve Wagner
Nov 28, 2021
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Maderia Optical is always a great place to get you eyes corrected and purchase glasses or what ever you need.
Willynice
Willynice
Oct 06, 2021
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I have had a couple different eye doctors in the past I was looking for something in my area and was hoping for a different evaluation and I was pleasantly surprised . Absolutely the best eye care I have ever experienced Doctors and staff are professional and patient. I would definitely recommend family and friends !!!
Karen
Karen
Sep 20, 2021
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Bree did an excellent job during my initial evaluation. Dr. Stout was very professional and thorough. I would highly recommend this practice. The entire staff was friendly and professional.
Shawn Everett
Shawn Everett
Aug 21, 2021
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Simply the best in eye care and patient service. I saw Dr. Stout for the first time and surprisingly my eye appointment started right on time (never had that happen at any other eye doctor). The staff is incredibly friendly and the testing is very modern - I totally felt like they were checking out absolutely everything about my eyes and then some. Dr. Stout was incredibly friendly, answered every question I had and made the entire appointment very informative and enjoyable. Yet, the most amazing experience was in the Optical area, where the service took it to another level, helping me figure out
Cathy Gerhardt
Cathy Gerhardt
Aug 19, 2021
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Madeira Optical Dr's and staff are all very professional and helpful. They also have an excellent selection of frames. I've just picked up my newest glasses and am very pleased.
Valerie Roling
Valerie Roling
Jul 19, 2021
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My appointment with Maderia Optical was the full package of what I would term as EXCELLENT eye care from beginning to end. I was very happy with the exam, knowing that all was done to take care of my vision. Office staff and technicians were wonderful.
Herbert Beck
Herbert Beck
Mar 02, 2021
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I have been a patient of Dr. Kritzler for years even before she came to Madeira Optical. She has always provided excellent care. She never rushes and always tells you what you need to know. The business is well run and continues to update its equipment and technology.
Noah Carlisle
Noah Carlisle
Jan 21, 2021
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I have been using Madeira Optical for many years. I am very pleased with the friendliness of the staff and the Optometrists. I use Dr. Pence myself and she is very informative and fully answers all my questions and backs them by trying different scenarios using the phoropter. I highly recommend her or any of the Optometrist with Madeira Optical.
Doug Day
Doug Day
Aug 30, 2020
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I have been coming to Madeira Optical for years. They continue to provide unmatched care and service. They take the time to explain the care they provide and tests they run. I have never felt rushed during a visit or when asking questions. The staff are always friendly. They offer a good selection of eyeglasses and prescription sunglasses to choose from with staff to help pick out the right look for you. If you are looking for a provider that truely cares about your well being and not just being another "appointment "' than this is your place.
Martha A.
Martha A.
Nov 09, 2017
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I stumbled onto this business while looking for a different optical dispensary nearby. I had a new prescription and needed new glasses. The frame choices are good, including frames in a variety of price brackets. I received very good assistance selecting a frame. The best part was they ordered a frame for me in a different color than the one on the floor, and I was able to get the exact size I needed (eye distance, bridge size, temple arm length). I wear no-line bifocals (progressive lens) and getting the exact vertical height to begin the transition from distance to close up is really important
Samantha S.
Samantha S.
Jan 12, 2017
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Pros:
Comfortable and friendly eye exam

Wonderful doctors I've met so far

Lovely office

Cute selection, though small

Cons:

Lady that helped with glasses selection was somewhat helpful but I could tell she wasn't that excited to help me and seemed like she had better things to do both times when no one else was waiting.
April V.
April V.
Dec 22, 2016
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Hands down sone of the worst customer service experiences my husband and I have ever had. The staff was rude to us the 3 times we went into the store to purchase glasses over a year and a half timespan. We blew off the first time thinking that it was just a bad day but the treatment continued. Most recently they wouldn't help him because they accused him of not paying for his last contacts, which they figured out they had it wrong in their system and were incorrect in their accusations. The staff is not friendly or helpful, which was extremely disappointing to us as we wanted to support
Maureen D.
Maureen D.
May 06, 2016
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Our family has been coming to Maderia Optical ever since Dr Pence took over the practice. Dr. Pence has been very good with our teenagers. The office and staff are very welcoming. This last time we had Dr. Adams for my son and she was terrific with a not-so-contact-compliant teenage boy. Both Dr. Pence and Dr. Adams seek to understand the person and thus recommend what best fits them. We travel from the west side because we know we are getting the best eye care.
Josh T.
Josh T.
Sep 23, 2015
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I had a wonderful experience at Madeira Optical. This was the first time I've had my vision tested in 15 years, so I wasn't sure what to expect. From the moment that I booked the appointment, through the consultation, I was treated like family. Being a novice, I found the process easy, with the added bonus that the employees were very nice and helpful.

Dr. Pence determined that I could benefit from a slight prescription, but didn't pressure me to purchase glasses through her business. I found this very refreshing, so I took the time to look at my options. They have a good
Connie Y.
Connie Y.
Jul 01, 2011
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As today was the second time I bought frames from Madeira Optical, I felt that a review was in order. (Please note that this is only for the glasses shop - I have not tried their optician.)

Unexpectedly, I have now a favorite "local" glasses store. Small and cozy, I never knew this place existed until two years ago, despite having lived near the area my whole childhood.

Their glasses selection is smaller than a chain store, but that is characteristic of "selection." For frames with character and without an alienating personality, this is a place to visit. Last time I was looking