Westfield Family Physicians is a primary care practice in a rural part of Western New York. We work to assist patients to meet their health goals. Whether your goal is to be better able to walk to the end of the street and back, to be able to run a 5K race, to have a boo-boo (or an ouchie) covered or stitched up, or to experience more joy in life, we want to help.
As a Patient-Centered Medical Home, we aim to create a patient-provider partnership that considers treatment and education options based on a patient's unique preferences, abilities, concerns, and values. For the convenience of our patients, we provide very useful 24/7 access to information from your chart through a patient portal.
As a Patient-Centered Medical Home, we aim to create a patient-provider partnership that considers treatment and education options based on a patient's unique preferences, abilities, concerns, and values. For the convenience of our patients, we provide very useful 24/7 access to information from your chart through a patient portal.
Reviews (10)
Jason Sample
Oct 31, 2021
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Eileen Goodling
Oct 18, 2021
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My husband and I see Dr. Kitchen at the Sherman office. Our experiences have been consistently positive - for Dr. Kitchen as well as all staff at the office. Response times for an inquiry are timely and office wait-times are minimal. We have been treated with kindness, competence, and professionalism and are so appreciative of our care.
Adam Warner
Sep 26, 2021
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Call to schedule an appointment. “Do we have that paper work” yes 3 times now. Angela laughs at me. can’t find paper work. She needs fired period as I told Steph. Can’t refill scripts or keep you informed on your health. As I said wealth care not health care. She also stated she left me a voicemail when she tried calling me back. Here it’s over and hour later and still no voicemails have come through.
John Ludwig
Jul 11, 2021
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Was unable to see Erin(who I normally see and is excellent) and was forced to see Krista P. She was rude, unable to fill out basic paperwork, took forever to get my work physical back to me, and preached to me about a “healthy lifestyle” when I can guarantee you that I’m MUCH healthier than her... will be going to someone who isn’t incompetent next time.
Judith Whittaker
Jul 04, 2021
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Dr. Lewellen listens, explains and always makes sure I understand a course of action if needed after my visit. I don't need a lot of small talk about issues not pertaining to my visit and she sticks to the topic which I appreciate. The staff has always helped with referrals and insurance issues so I don't have to worry about that. I have never had an issue with getting an appointment when I needed one. I recommend Dr. Lewellen.
Pauline Emilson
May 28, 2021
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Mary Priest
May 26, 2021
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Tracy
Apr 30, 2021
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I have been a patient for over 20 years. I love my provider at WFP. She is very attentive to my healthcare needs, kind, and easy to talk to. The practice has always fit me in when I have had an urgent need. They also helped me arrange for my COVID vaccination which was very helpful. I recommend WFP to my friends and co-workers.
Bec
Apr 27, 2021
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This is my first time writing a review, but if it helps someone, that is its purpose.
Very cold, unfriendly experiences. Zero empathy and zero conversation about you as a human being. Appear to draw own conclusions and the judgement is palpable. They canceled my annual check up without notifying me nor giving a reason. Only conclusion I can draw is that when I called to inquire about a simple blood test service, the first question was “well, did you get the X-rays done you were supposed to?” No, I didn’t. I don’t have childcare available at the moment and we are in COVID. Expecting a mother
Very cold, unfriendly experiences. Zero empathy and zero conversation about you as a human being. Appear to draw own conclusions and the judgement is palpable. They canceled my annual check up without notifying me nor giving a reason. Only conclusion I can draw is that when I called to inquire about a simple blood test service, the first question was “well, did you get the X-rays done you were supposed to?” No, I didn’t. I don’t have childcare available at the moment and we are in COVID. Expecting a mother
Rosanna Kingsley
Apr 24, 2021
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I am shocked at the negative reviews. We came here from Massachusetts 3 years ago and chose our primary care doctors at this practice. We are very happy with our choice and have received excellent service and care. There are very mixed reviews here. We are very satisfied and recommend this practice.