Members Mortgage Service
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Members Mortgage Service
Members Mortgage Services connects Credit Unions and their members with competitive mortgage loan products. MMS is owned by a cooperative group of Credit Unions. Together, we are committed to helping our partners and their members with all their home lending needs. MMS Credit Unions offer their members a variety of purchase and refinance mortgages at highly competitive rates.

Borrowers can access conventional 10- to 30-year fixed rate mortgages, first-time homebuyer (FHA) mortgages, VA loans, rural development loans and adjustable ARMs. Once a home loan is closed, Members Mortgage Services' support team is easily accessible, providing answers to Credit Union members regarding mortgage servicing including payment information and escrow.
Reviews (8)
Heath Johnson
Heath Johnson
Aug 31, 2021
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Since getting solar we have it with our house and refinanced through MMS. Now that I have all the online stuff setup. I’m able to see not only the loan balance, the escrow balance and when a payment is coming due and for how much. Then I can go in and put extra money on the escrow if needed or to the principal. I absolutely love that! I’m really glad that we were able to refinance with MMS. I’m also able to make bimonthly payments, not sure if this is going to take years off the loan yet, at least it’s going to make for a 13th payment for the year. A+
Melissa Sides
Melissa Sides
Nov 23, 2020
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Love MMS! Have had my mortgage through them for the last 6 years and they have been amazing to work with in all aspects. I have had to call with different questions and they have been great with responses. Highly recommend them!!
Joshua Pettay
Joshua Pettay
Sep 24, 2020
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Can't make more monthly payments in one transaction. Have to wait for system to reset and go back online to make another months payment.. finally paid 3mos ahead but took me almost a week to do. Whoever did the system should be fired and hire someone competent
Ginger Ellis
Ginger Ellis
Sep 16, 2020
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I've worked with Members Mortgage Services in several capacities over the past 10 years. This group is dedicated to helping home borrowers succeed. They go out of their way to help their borrowers and their credit unions that they work with.
Marshall Stewart
Marshall Stewart
Aug 01, 2019
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Very happy with closing (refinance) on my house! We had no issues and everything went smooth. I saved a lot of money in fees. I would recommend to friends and family.
Fritz T.
Fritz T.
Jun 21, 2019
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When closing on my house I was assured I could make multiple partial payments in a month, and I was of the understanding they would be applied against the mortgage. After noticing they would hold partial funds until the end of the month before applying them, I called and received a short response. There is nothing they will do. I feel stuck in a bad agreement and lied to. I do not recommend if you plan to make any extra payments nor if you value customer service.
Geoffrey Goodway
Geoffrey Goodway
Jun 08, 2019
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The only time I tried to contact them was for a payoff amount left messages credit union left messages and finally got a hold of someone that said they would have a total soon and call us back by the end of day no call. I thought it would be good to have the credit union have our mortgage but was not aware they were outsourcing the loan. Credit union great mms not good. Did I mention one of the mortgage department message box was full and could not take messages. Now is that a sign for a business that wants to help mortgage holders. I hope the credit union will reevaluate who handles their members
Cletis Wallace
Cletis Wallace
Jul 30, 2017
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Beware! If you wish to pay additional principal and you set it up to automatically withdraw from your checking account. It is only good for 11 months even though it clearly says online: "Payment Stop Date - Until Further Notice" it really means you have to go in and manually change it if you want it to continue paying any of the additional principal each month. It sounds like a nice feature but when you call them, they will tell you it really doesn't work like it says it does. They will suggest that if you don't like it, you can refinance with someone else.